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VBVoice

Interactive Voice Response (IVR) toolkit

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VBVoice Alternatives

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Top 100 Alternatives & Competitors to VBVoice

DialMyCalls

4.8
(50)

Mass notification solution

Features

Total

5

68

11

features in common

5

features in common

DialMyCalls' unique features

  • Caller ID

  • Shortcodes

  • Volunteer Management

  • Customizable Caller ID

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Call Logging

  • Phone Key Input

Starting from

$7.49/month

Value for money

4.6
4.6

What users say about DialMyCalls' value for money

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Aaron M.

Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

MW

Melvin W.

WaveMaker

4.6
(45)

Low Code Application Development Platform

Features

Total

1

42

11

features in common

1

features in common

WaveMaker's unique features

  • Software Development

  • Pre-built Templates

  • Mobile Access

  • Code Editing

VBVoice's unique features

  • Voice Mail

  • Survey/Poll Management

  • Call Recording

  • Call Center Management

Value for money

4.2

0.4

4.6

What users say about WaveMaker's value for money

User Interface is the one best thing that we really like in the product since we have had acquired the first annual subscription.

EP

Eduardo P.

The Wavemaker Studio product is very professional and well worth the cost of a paid subscription. Support is always prompt and the engineering support team get my issues resolved quickly.

MR

Martin R.

GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

Features

Total

11

91

11

features in common

11

features in common

GoToConnect's unique features

  • CRM

  • Real-Time Chat

  • Purchasing & Receiving

  • Caller ID

VBVoice's unique features

  • No unique features

Starting from

$19.95/month

Value for money

4.5

0.1

4.6

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

The pricing of the service is better than what we came from.

William V.

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Only pricing information
Just details about features

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

11

131

11

features in common

11

features in common

Genesys Cloud's unique features

  • Outbound Call Center

  • Progressive Dialer

  • IVR / Voice Recognition

  • Social Media Integration

VBVoice's unique features

  • No unique features

Starting from

$75/month

Value for money

3.9

0.7

4.6

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

8

102

11

features in common

8

features in common

Ytel's unique features

  • File Transfer

  • Customizable Branding

  • Multi-Channel Communication

  • Call Disposition

VBVoice's unique features

  • Phone Key Input

  • Multiple Scripts

  • Voice Customization

Five9

4.2
(385)

Cloud contact and call center software

Features

Total

11

131

11

features in common

11

features in common

Five9's unique features

  • Archiving & Retention

  • Employee Management

  • IVR / Voice Recognition

  • Third Party Integrations

VBVoice's unique features

  • No unique features

Starting from

$100/month

Value for money

4.0

0.6

4.6

What users say about Five9's value for money

Overall Recommendation- Very useful application, good value for money.

DA

Denise A.

Cost effective - easy to use - helps with contact rate.

TA

Taher A.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

11

190

11

features in common

11

features in common

LiveAgent's unique features

  • Personalization

  • Procurement Management

  • Real Time Monitoring

  • Configurable Workflow

VBVoice's unique features

  • No unique features

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

PhoneBurner

4.9
(142)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

5

100

11

features in common

5

features in common

PhoneBurner's unique features

  • Call Duration

  • Lead Distribution

  • Lead Management

  • For Sales Teams/Organizations

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Survey/Poll Management

  • Phone Key Input

Starting from

$149/month

Value for money

4.7

0.1

4.6

What users say about PhoneBurner's value for money

Phoneburner blows everything out of the water for the price and simplicity. I'm excited for new features to come - it's been essential to my first 4 months of growth.

KC

Kat C.

The software is not simply another tech product but, cost effective without sacrificing the quality of the product.

HM

Hector M.

Channels

4.8
(36)

Power up your customer service

Features

Total

8

96

11

features in common

8

features in common

Channels' unique features

  • Lead Generation

  • Customer Engagement

  • Ring Groups

  • Video Conferencing

VBVoice's unique features

  • Text to Speech

  • Voice Customization

  • Survey/Poll Management

Value for money

4.9

0.3

4.6

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

Great budget friendly app for telesales campaigns.

Tom D.

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

8

356

11

features in common

8

features in common

Bitrix24's unique features

  • Room Booking

  • Workflow Management

  • Marketing Automation

  • Support Ticket Management

VBVoice's unique features

  • Multiple Scripts

  • Voice Customization

  • Survey/Poll Management

Starting from

$24/month

Value for money

4.1

0.5

4.6

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

NICE CXone

4.2
(457)

Cloud Contact Center Software

Features

Total

11

108

11

features in common

11

features in common

NICE CXone's unique features

  • On-Demand Recording

  • Chat/Messaging

  • Multiple Parties

  • Timesheet Management

VBVoice's unique features

  • No unique features

Starting from

$100/month

Value for money

4.0

0.6

4.6

What users say about NICE CXone's value for money

I have extensively researched call center platforms for feature functionality and ease of use. InContact always comes out as the best investment for the cost.

GG

Gretchen G.

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

10

126

11

features in common

10

features in common

InfoFlo's unique features

  • Outbound Reporting

  • Inbound Call Center

  • IVR / Voice Recognition

  • Keyword Tracking

VBVoice's unique feature

  • API

Value for money

4.6
4.6

What users say about InfoFlo's value for money

The product represents great value (features and benefits, and ease of use relative to cost).

JB

Jim B.

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

7

70

11

features in common

7

features in common

VoIPstudio's unique features

  • Call Conferencing

  • Call List Management

  • Computer Telephony Integration

  • SSL Security

VBVoice's unique features

  • Multiple Scripts

  • Voice Customization

  • Phone Key Input

  • Survey/Poll Management

Starting from

$4.99/month

Value for money

4.8

0.2

4.6

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

AR

Anonymous Reviewer

Kixie PowerCall

4.8
(151)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

10

74

11

features in common

10

features in common

Kixie PowerCall's unique features

  • Activity Dashboard

  • VoIP Connection

  • Unified Communications

  • Auto-Dialer

VBVoice's unique feature

  • Survey/Poll Management

Starting from

$29/month

Value for money

4.7

0.1

4.6

What users say about Kixie PowerCall's value for money

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

11

88

11

features in common

11

features in common

uContact's unique features

  • Real Time Data

  • On-Demand Recording

  • Real Time Reporting

  • Chatbot

VBVoice's unique features

  • No unique features

Aircall

4.3
(223)

Phone system for support and sales teams

Features

Total

9

102

11

features in common

9

features in common

Aircall's unique features

  • Alerts/Notifications

  • To-Do List

  • Purchasing & Receiving

  • Fundraising Management

VBVoice's unique features

  • Survey/Poll Management

  • Multiple Scripts

Starting from

$30/month

Value for money

4.1

0.5

4.6

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

Talkdesk

4.6
(667)

The world's leading cloud-based contact center software.

Features

Total

10

96

11

features in common

10

features in common

Talkdesk's unique features

  • Help Desk Management

  • Call Monitoring

  • Real Time Monitoring

  • Call Queues

VBVoice's unique feature

  • Survey/Poll Management

Value for money

4.5

0.1

4.6

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.

MS

Mike S.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

10

65

11

features in common

10

features in common

Freshcaller's unique features

  • Activity Dashboard

  • VoIP Connection

  • Automatic Call Distribution

  • Video Conferencing

VBVoice's unique feature

  • Survey/Poll Management

Starting from

$15/month

Value for money

3.7

0.9

4.6

What users say about Freshcaller's value for money

It's really easy to get going for very low cost. We started off by installing the app on a cheap smartphone and were quickly able to receive calls on it (without cell service, just over WiFi!).

JW

Jax W.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

XCALLY

4.8
(82)

Omnichannel contact center management

Features

Total

10

69

11

features in common

10

features in common

XCALLY's unique features

  • Queue Management

  • VoIP Connection

  • Client Management

  • Video Conferencing

VBVoice's unique feature

  • Voice Customization

Value for money

4.7

0.1

4.6

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

They have a built in integration into the CRM we use so there was no need for extra development. The Omni-channel product was more complete than the other companies we looked at and priced better.

LL

Loring L.

CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

Features

Total

11

140

11

features in common

11

features in common

CloudTalk's unique features

  • Inbound Reporting

  • Keyword Tracking

  • Call Tracking

  • Predictive Dialer

VBVoice's unique features

  • No unique features

Starting from

$20/month

Value for money

4.4

0.2

4.6

What users say about CloudTalk's value for money

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Onboarding team was eager to help. Also the flexible models lets us manage our pricing per agent so we can add/remove seats as we want.

SK

Shaheryar K.

Call Center Studio

4.5
(37)

Cloud-based call center management software

Features

Total

11

91

11

features in common

11

features in common

Call Center Studio's unique features

  • CRM

  • Real-Time Chat

  • Network Monitoring

  • Multi-Channel Communication

VBVoice's unique features

  • No unique features

Value for money

4.7

0.1

4.6

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

TalkChief

5.0
(5)

Business phone system for your modern business needs

Features

Total

9

105

11

features in common

9

features in common

TalkChief's unique features

  • Chat/Messaging

  • Archiving & Retention

  • Unified Communications

  • Call Disposition

VBVoice's unique features

  • Survey/Poll Management

  • Multiple Scripts

Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

11

46

11

features in common

11

features in common

Spoke Phone's unique features

  • Call Monitoring

  • VoIP Connection

  • Availability Management

  • Ring Groups

VBVoice's unique features

  • No unique features

Starting from

$99/month

Value for money

4.7

0.1

4.6

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs.

AE

ALAN E.

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

11

68

11

features in common

11

features in common

VoiceShot's unique features

  • Call Scripting

  • Risk Alerts

  • Call Reporting

  • Call Scheduling

VBVoice's unique features

  • No unique features

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

11

196

11

features in common

11

features in common

Zendesk's unique features

  • Multiple User Accounts

  • Churn Management

  • Real Time Monitoring

  • Routing

VBVoice's unique features

  • No unique features

Starting from

$19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

Twilio

4.6
(247)

Voice and messaging for your web and mobile applications

Features

Total

10

77

11

features in common

10

features in common

Twilio's unique features

  • SIP Trunking

  • Configuration Management

  • Prototype Creation

  • Message Personalization

VBVoice's unique feature

  • Survey/Poll Management

Starting from

$0.01

Value for money

4.3

0.3

4.6

What users say about Twilio's value for money

Easy to use sms sending solution that integrates well with many third party solutions, for a fair price.

Svetla M.

Good in the price range. Can specify according to geographies so that specific customer base can be targeted.

Simisara J.

RingCentral Contact Center

4.3
(156)

The Collaborative Contact Center solution from the industry

Features

Total

10

86

11

features in common

10

features in common

RingCentral Contact Center's unique features

  • Conversion Tracking

  • Blended Call Center

  • Distribution Management

  • Chatbot

VBVoice's unique feature

  • Voice Customization

Value for money

4.1

0.5

4.6

What users say about RingCentral Contact Center's value for money

RingCentral is a fantastic option for VOIP phones. The price is one of the most affordable options and it comes with a lot of features that allow for more calls to be directed to the correct lines.

JH

Josiah H.

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

Noble Suite

3.9
(13)

Omnichannel contact management with compliance

Features

Total

9

36

11

features in common

9

features in common

Noble Suite's unique features

  • Compliance Management

  • Manual Dialer

  • Reporting/Analytics

  • List Management

VBVoice's unique features

  • Voice Customization

  • API

Value for money

3.4

1.2

4.6

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

5

62

11

features in common

5

features in common

Infobip's unique features

  • Audience Targeting

  • Shortcodes

  • Multi-Channel Communication

  • SMS Marketing Managment

VBVoice's unique features

  • Voice Mail

  • Call Logging

  • Survey/Poll Management

  • Multiple Scripts

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

10

95

11

features in common

10

features in common

CallTrackingMetrics' unique features

  • Self-Service Search

  • Conversion Tracking

  • Lead Qualification

  • Call List Management

VBVoice's unique feature

  • Survey/Poll Management

Starting from

$39/month

Value for money

4.6
4.6

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Omnis

(0)

Contact center solution for customer engagement

Features

Total

8

40

11

features in common

8

features in common

Omnis' unique features

  • Computer Telephony Integration

  • Progressive Dialer

  • Blended Call Center

  • Performance Management

VBVoice's unique features

  • Phone Key Input

  • Voice Customization

  • Voice Mail

Ringba

5.0
(13)

Cloud-based inbound call tracking software

Features

Total

9

36

11

features in common

9

features in common

Ringba's unique features

  • Campaign Management

  • Real Time Reporting

  • IVR / Voice Recognition

  • Reporting/Analytics

VBVoice's unique features

  • Survey/Poll Management

  • Voice Customization

Starting from

$99/month

Value for money

5.0

0.4

4.6

What users say about Ringba's value for money

The pricing is also great because it bundles a bunch of useful services into one package.

Asfand Y.

Ringba provided everything I needed in a beautiful, easy to understand interface with unbeatable pricing.

Syed Farid A.

Dialpad

4.3
(411)

Cloud communications system for enterprises

Features

Total

5

82

11

features in common

5

features in common

Dialpad's unique features

  • Multimedia Support

  • Outbound Call Center

  • Speech Recognition

  • Call Reporting

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Survey/Poll Management

  • API

Starting from

$15

Value for money

4.4

0.2

4.6

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

6

97

11

features in common

6

features in common

ChaseData CCaaS's unique features

  • Quality Control

  • Answering Machine Detection

  • Social Media Integration

  • Call Transfer

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Survey/Poll Management

  • Phone Key Input

Value for money

4.7

0.1

4.6

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.

JJ

Jenna J.

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Features

Total

5

68

11

features in common

5

features in common

VirtualPBX's unique features

  • Call Queues

  • CRM

  • Multi-User Collaboration

  • Call Screening

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Survey/Poll Management

  • API

Starting from

$14.99/month

Value for money

4.8

0.2

4.6

What users say about VirtualPBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

JO

Jason O.

The price cannot be beat. I am happy with the service and customer service.

MS

Marc S.

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

Features

Total

5

133

11

features in common

5

features in common

PanTerra Networks' unique features

  • Real Time Monitoring

  • Secure Data Storage

  • Alerts/Notifications

  • Audio / Video Conferencing

VBVoice's unique features

  • Voice Customization

  • Multiple Scripts

  • Survey/Poll Management

  • Text to Speech

Starting from

$9.95/month

Value for money

4.3

0.3

4.6

What users say about PanTerra Networks' value for money

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

CJ

Carlos J.

Convoso

4.7
(16)

Dial Smarter, Not Harder

Features

Total

5

80

11

features in common

5

features in common

Convoso's unique features

  • Manual Dialer

  • Gamification

  • Appointment Scheduling

  • Call Reporting

VBVoice's unique features

  • Voice Mail

  • Voice Customization

  • Survey/Poll Management

  • Text to Speech

Starting from

$90/month

Value for money

4.9

0.3

4.6

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

5

48

11

features in common

5

features in common

SpitFire's unique features

  • Reporting/Analytics

  • IVR / Voice Recognition

  • Preview Dialer

  • Call Scheduling

VBVoice's unique features

  • Voice Mail

  • Voice Customization

  • Survey/Poll Management

  • Phone Key Input

Starting from

$70/month

Value for money

3.9

0.7

4.6

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

CallRail

4.5
(133)

Call Tracking & Analytics

Features

Total

4

32

11

features in common

4

features in common

CallRail's unique features

  • Customizable Reports

  • Monitoring

  • Call Tracking Metrics

  • Tagging

VBVoice's unique features

  • Phone Key Input

  • Voice Mail

  • Voice Customization

  • Survey/Poll Management