App comparison
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Sharpen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Agents. Happy Customers.
Sharpen Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
0.6
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.7
Value for money
Starting price
0.8
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
0.6
Value for money
Starting price
0.5
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
0.4
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.3
Value for money
Starting price
0.4
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.5
Value for money
Starting price
0.6
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
0.9
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.6
Value for money
Starting price
0.6
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.5
Value for money
Starting price
0.8
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
0.2
Value for money
No pricing info
Starting price
0.5
Functionality
Campaign Analytics
N/A
Mobile Survey
N/A
Survey Builder
N/A
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
0.1
Value for money
Starting price
0.7
Functionality
Support Ticket Management
4.6/5
Email Management
4.5/5
Alerts/Escalation
4.4/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Meeting Notes
5/5
Lock Meetings
5/5
Chatbot
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.3
Value for money
Starting price
0.4
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Better Meetings
0.5
Value for money
Starting price
0.6
Functionality
Playback Controls
5/5
Collaboration Tools
5/5
Subtitles/Closed Captions
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.1
Value for money
Starting price
0.3
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered call tracking, marketing analytics and ad optimiz
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Lead Capture
5/5
HIPAA Compliant
5/5
Campaign Management
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.2
Value for money
Starting price
0.3
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Computer Telephony Integration
5/5
Caller ID
5/5
Call Routing
5/5