App comparison

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Sharpen Logo

Sharpen

4.4
(48)

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Happy Agents. Happy Customers.

(8)

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Sharpen Alternatives & Competitors

Top 3 free alternatives

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Sharpen logo

50

125

58

features in common

50

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(565)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Voice Mail

    5.0

Sharpen logo

Sharpen user ratings

Functionality

5.0
(48)

Top features

  • Computer Telephony Integration

    5.0

  • Caller ID

    5.0

  • Call Routing

    5.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.7

Sharpen logo
4.8

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Five9 logo
4.2
(461)

Cloud contact and call center software

Features

Total

Five9 logo
Sharpen logo

52

122

58

features in common

52

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(461)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

Sharpen logo

Sharpen user ratings

Functionality

5.0
(48)

Top features

  • Computer Telephony Integration

    5.0

  • Caller ID

    5.0

  • Call Routing

    5.0

Pricing

Value for money

Five9 logo
4.1

0.7

Sharpen logo
4.8

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.