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Sharpen Alternatives

How do Sharpen alternatives compare?

RingCentral Contact Center and 3CX stand out as its top competitors based on similarity, popularity and user reviews. When comparing Sharpen to its top 100 alternatives, Freshdesk has the highest rating, with Zendesk as the runner-up, and Sharpen ranking 48th place. Zendesk has the most reviews with a total of 2,568, while Sharpen has 47. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while Sharpen comes in 48th. Users also say Freshdesk and Zendesk are the easiest to use, while Sharpen takes 50th place.

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Integrated with


Industry


Company size


Top 100 alternatives

RingCentral Contact Center

4.3
(155)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.1

0.7

4.8

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

44

86

68

features in common

44

features in common

RingCentral Contact Center's unique features

  • Reporting & Statistics

  • Contact Database

  • Caller Profiles

  • Agent Interface

Sharpen's unique features

  • Multiple Parties

  • Records Management

  • Customer History

  • Contact Management

3CX

4.5
(231)

3CX communications system. Web & mobile apps (Android, iOS)

Pricing

Starting from

€350

Value for money

4.3

0.5

4.8

What users say about 3CX's value for money

The service could improve a lot if they commissioned it well. I just really hope that my organization could get the money's worth for the service.

AR

Anonymous Reviewer

This makes it a perfect solution for churches, small businesses, and as the small businesses grow into medium sized businesses, the annual cost for the license with higher concurrent calls is nominal.

Ryan G.

Total

31

79

68

features in common

31

features in common

3CX's unique features

  • Virtual Call Center

  • Surveys & Feedback

  • File Sharing

  • Event Management

Sharpen's unique features

  • Archiving & Retention

  • SSL Security

  • Records Management

  • Campaign Management

Huawei eSpace Contact Center

(0)

Multi-channel communications and telephony platform

Features

Total

10

26

68

features in common

10

features in common

Huawei eSpace Contact Center's unique features

  • Video Streaming

  • Reporting & Statistics

  • Lead Qualification

  • Activity Management

Sharpen's unique features

  • Full Text Search

  • Call Monitoring

  • Queue Management

  • Voice Customization

PBXact

(0)

Cloud-hosted, commercially-supported version of FreePBX

Features

Total

6

11

68

features in common

6

features in common

PBXact's unique features

  • Drag & Drop

  • Customizable Templates

  • Reminders

  • Call Reporting

Sharpen's unique features

  • On-Demand Recording

  • Blended Call Center

  • Call Scripting

  • SSL Security

OpenTouch Enterprise Cloud

(0)

Voice & unified communications for SMBs

Features

Total

9

19

68

features in common

9

features in common

OpenTouch Enterprise Cloud's unique features

  • Call Reporting

  • Status Tracking

  • Data Transformation

  • Contact Database

Sharpen's unique features

  • Inbound Call Center

  • Call Monitoring

  • Customer Activity Tracking

  • Performance Metrics

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.6

4.8

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

49

358

68

features in common

49

features in common

Bitrix24's unique features

  • Idea Management

  • Time Off Management

  • Work Order Management

  • Status Tracking

Sharpen's unique features

  • Customer Activity Tracking

  • Archiving & Retention

  • Availability Indicator

  • Real Time Reporting

Five9

4.2
(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

0.8

4.8

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

54

131

68

features in common

54

features in common

Five9's unique features

  • Alerts / Escalation

  • Customizable Templates

  • List Management

  • Dashboard

Sharpen's unique features

  • Multiple Parties

  • Help Desk Management

  • Caller ID

  • Full Text Search

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.8

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

55

190

68

features in common

55

features in common

LiveAgent's unique features

  • Geotargeting

  • VoIP Connection

  • Issue Tracking

  • Multiple User Accounts

Sharpen's unique features

  • Multiple Parties

  • Scheduled Recording

  • Auto-Dialer

  • Call Tagging

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

1.1

4.8

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

31

65

68

features in common

31

features in common

Freshcaller's unique features

  • Knowledge Base Management

  • Activity Tracking

  • Mobile Access

  • Text to Speech

Sharpen's unique features

  • HIPAA Compliant

  • Customer Database

  • Records Management

  • Campaign Management

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.8

4.8

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

47

108

68

features in common

47

features in common

NICE inContact's unique features

  • Access Controls/Permissions

  • Drag & Drop

  • Skills Tracking

  • Performance Management

Sharpen's unique features

  • Customizable Reports

  • Caller ID

  • Full Text Search

  • Availability Indicator

Aircall

4.3
(220)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

0.7

4.8

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

47

102

68

features in common

47

features in common

Aircall's unique features

  • Data Import/Export

  • Power Dialer

  • SIP Trunking

  • Softphone

Sharpen's unique features

  • Real-Time Chat

  • Email Management

  • Chat/Messaging

  • Campaign Management

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.3

4.8

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

51

96

68

features in common

51

features in common

Talkdesk's unique features

  • Desktop Notifications

  • Automatic Lead Distribution

  • Real Time Data

  • Lead Distribution

Sharpen's unique features

  • Prioritization

  • Full Text Search

  • Campaign Management

  • Benchmarking

Call Center Studio

4.5
(37)

Cloud-based call center management software

Pricing

Value for money

4.7

0.1

4.8

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

48

91

68

features in common

48

features in common

Call Center Studio's unique features

  • Batch Processing

  • Automated Routing

  • Contact Database

  • SIP Trunking

Sharpen's unique features

  • Caller ID

  • Customer Activity Tracking

  • Availability Indicator

  • Prioritization

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.3

4.8

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

46

168

68

features in common

46

features in common

Zoho Desk's unique features

  • Customizable Templates

  • Personalization

  • Activity Tracking

  • Loyalty Program

Sharpen's unique features

  • On-Demand Recording

  • Purchasing & Receiving

  • Progressive Dialer

  • Contact Management

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.9

4.8

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

50

131

68

features in common

50

features in common

Genesys Cloud's unique features

  • Website Visitor Tracking

  • Predictive Analytics

  • Call Disposition

  • Screen Sharing

Sharpen's unique features

  • Prospecting Tools

  • SSL Security

  • Availability Indicator

  • Prioritization

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6000/month

Value for money

4.5

0.3

4.8

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

29

113

68

features in common

29

features in common

Quiq Messaging's unique features

  • Knowledge Base Management

  • Behavior Tracking

  • Real-time Conversations

  • Inbox Management

Sharpen's unique features

  • Help Desk Management

  • Archiving & Retention

  • Multiple Scripts

  • Campaign Management

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.7

4.8

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

51

196

68

features in common

51

features in common

Zendesk's unique features

  • Audit Trail

  • Active Directory Integration

  • Complaint Monitoring

  • Communication Management

Sharpen's unique features

  • Auto-Dialer

  • Help Desk Management

  • Contact Management

  • Records Management

Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.5

4.8

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

AR

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

GW

Gary W.

Total

37

77

68

features in common

37

features in common

Twilio's unique features

  • Alerts / Escalation

  • Access Controls/Permissions

  • Software Development

  • Prototype Creation

Sharpen's unique features

  • Help Desk Management

  • Support Ticket Management

  • Customer History

  • Email Management

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

0.2

4.8

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

40

126

68

features in common

40

features in common

InfoFlo's unique features

  • VoIP Connection

  • Call Volume

  • Role-Based Permissions

  • Lead Management

Sharpen's unique features

  • Customizable Reports

  • Monitoring

  • Prioritization

  • Call Scripting

Kixie PowerCall

4.8
(148)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7

0.1

4.8

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Total

37

74

68

features in common

37

features in common

Kixie PowerCall's unique features

  • VoIP Connection

  • Call Reporting

  • Lead Capture

  • Analytics/ROI Tracking

Sharpen's unique features

  • Scheduled Recording

  • Real-Time Chat

  • Monitoring

  • Email Management

GoToConnect

4.5
(572)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.3

4.8

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

43

87

68

features in common

43

features in common

GoToConnect's unique features

  • Calendar Management

  • VoIP

  • Softphone

  • Call Screening

Sharpen's unique features

  • HIPAA Compliant

  • Prioritization

  • Search/Filter

  • Call Transfer

PhoneBurner

4.8
(141)

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7

0.1

4.8

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

SC

Sophia C.

Total

31

100

68

features in common

31

features in common

PhoneBurner's unique features

  • Reporting & Statistics

  • To-Do List

  • Local Caller ID

  • Call List Management

Sharpen's unique features

  • Help Desk Management

  • Support Ticket Management

  • Prioritization

  • Availability Indicator

CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

0.4

4.8

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

52

140

68

features in common

52

features in common

CloudTalk's unique features

  • Commenting/Notes

  • Conversion Tracking

  • VoIP Connection

  • Reporting & Statistics

Sharpen's unique features

  • Chat/Messaging

  • HIPAA Compliant

  • Real-Time Chat

  • Email Management

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

40

102

68

features in common

40

features in common

Ytel's unique features

  • VoIP Connection

  • Call Volume

  • Contact Database

  • Answering Machine Detection

Sharpen's unique features

  • Customizable Reports

  • Monitoring

  • Records Management

  • Real Time Analytics

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Pricing

Starting from

$39/month

Value for money

4.6

0.2

4.8

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Total

41

95

68

features in common

41

features in common

CallTrackingMetrics' unique features

  • Mobile Access

  • Local Caller ID

  • Campaign Analytics

  • Two-Factor Authentication

Sharpen's unique features

  • Multiple Parties

  • Prioritization

  • Search/Filter

  • Contact Management

Playvox

4.8
(70)

Quality Assurance Software for customer service teams.

Features

Total

17

78

68

features in common

17

features in common

Playvox's unique features

  • Alerts / Escalation

  • Customization

  • Performance Management

  • Surveys & Feedback

Sharpen's unique features

  • Customer Activity Tracking

  • Progressive Dialer

  • Multiple Scripts

  • Call Routing

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

14

62

68

features in common

14

features in common

Infobip's unique features

  • Drag & Drop

  • Alerts / Escalation

  • Marketing Automation

  • Multi-Channel Data Collection

Sharpen's unique features

  • Customer History

  • Customizable Reports

  • Inbound Call Center

  • Social Media Integration

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

14

40

68

features in common

14

features in common

Yonyx's unique features

  • Training Management

  • Knowledge Base Management

  • Virtual Assistant

  • Website Integration

Sharpen's unique features

  • Customer Activity Tracking

  • Customizable Reports

  • Progressive Dialer

  • Voice Customization

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.4

4.8

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

31

89

68

features in common

31

features in common

Wix Answers' unique features

  • Reporting & Statistics

  • Text Editing

  • Automated Routing

  • Multi-Channel Data Collection

Sharpen's unique features

  • Multiple Parties

  • CRM

  • Purchasing & Receiving

  • Campaign Management

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8
4.8

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

33

70

68

features in common

33

features in common

Qubicles' unique features

  • Alerts / Escalation

  • Call Reporting

  • Multi-Channel Data Collection

  • Power Dialer

Sharpen's unique features

  • Help Desk Management

  • Archiving & Retention

  • Third Party Integrations

  • Event Triggered Actions

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.7

4.8

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

47

195

68

features in common

47

features in common

Salesforce Service Cloud's unique features

  • Employee Communities

  • Online Time Clock

  • Active Directory Integration

  • Audit Trail

Sharpen's unique features

  • On-Demand Recording

  • Real Time Analytics

  • Multiple Parties

  • Voice Mail

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.6

4.8

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

36

84

68

features in common

36

features in common

Dixa's unique features

  • Softphone

  • Access Controls/Permissions

  • Lead Distribution

  • VoIP Connection

Sharpen's unique features

  • Scheduled Recording

  • Phone Key Input

  • Customizable Reports

  • SMS Messaging

Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

Pricing

Starting from

$12/month

Value for money

4.6

0.2

4.8

What users say about Scorebuddy's value for money

If you are thinking of signing up for the free trial - stop thinking and DO IT. You will save time, money and your team will love the engagement and feedback.

DB

Dawna B.

It had all the features we needed and the pricing was in line with what we wanted to spend. The system is easy to learn and operate and our agents love the access they have to their own information.

TH

Tim H.

Total

6

21

68

features in common

6

features in common

Scorebuddy's unique features

  • Corrective and Preventive Actions (CAPA)

  • Audit Management

  • Employee Activity Monitoring

  • Alerts / Escalation

Sharpen's unique features

  • On-Demand Recording

  • Blended Call Center

  • Call Scripting

  • SSL Security

Noble Suite

3.9
(12)

Omnichannel contact management with compliance

Pricing

Value for money

3.3

1.5

4.8

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Total

24

36

68

features in common

24

features in common

Noble Suite's unique features

  • Call Scheduling

  • Callback Scheduling

  • FTC Compliance

  • Text to Speech

Sharpen's unique features

  • Alerts/Notifications

  • API

  • Records Management

  • Availability Indicator

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

41

88

68

features in common

41

features in common

uContact's unique features

  • Real Time Notifications

  • Mobile Alerts

  • FTC Compliance

  • Contact Database

Sharpen's unique features

  • Multiple Parties

  • Records Management

  • Full Text Search

  • Contact Management

Ring4

4.5
(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.3

4.8

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Total

16

46

68

features in common

16

features in common

Ring4's unique features

  • VoIP Connection

  • Access Controls/Permissions

  • Presenter Control Management

  • Voicemail Transcription

Sharpen's unique features

  • Inbound Call Center

  • Customer Activity Tracking

  • Third Party Integrations

  • Scheduled Recording

Channels

4.8
(36)

Power up your customer service

Pricing

Value for money

4.9

0.1

4.8

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

You get your own phone number for free, which usually comes with a big price itself.

Eli S.

Total

44

96

68

features in common

44

features in common

Channels' unique features

  • Widgets

  • File Transfer

  • Activity Dashboard

  • Lead Generation

Sharpen's unique features

  • Support Ticket Management

  • Prioritization

  • Full Text Search

  • Availability Indicator

VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

Pricing

Starting from

$4.99/month

Value for money

4.8
4.8

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

This is an incredibly cost effective system and it's quite packed with features.

Sol S.

Total

32

64

68

features in common

32

features in common

VoIPstudio's unique features

  • Knowledge Base Management

  • Role-Based Permissions

  • Unified Communications

  • Conferencing

Sharpen's unique features

  • CRM

  • Support Ticket Management

  • Purchasing & Receiving

  • Campaign Management

Omnis

(0)

Contact center solution for customer engagement

Features

Total

27

40

68

features in common

27

features in common

Omnis' unique features

  • Predictive Dialer

  • Task Management

  • Customer Experience Management

  • Text to Speech

Sharpen's unique features

  • Customer Database

  • Multiple Parties

  • Third Party Integrations

  • Contact Management

Dialpad

4.3
(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

0.4

4.8

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

29

82

68

features in common

29

features in common

Dialpad's unique features

  • Knowledge Base Management

  • AI/Machine Learning

  • Fax Management

  • Activity Tracking

Sharpen's unique features

  • Customer Database

  • Help Desk Management

  • Records Management

  • Campaign Management

XCALLY

4.8
(82)

Omnichannel contact center management

Pricing

Value for money

4.7

0.1

4.8

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total