WebinarNinja Features

WebinarNinja

Now you can run professional webinars without the headaches.

4.25/5 (189 reviews)

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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audio Capture
Brand Management
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Conferencing
Content Library
Customizable Branding
Data Import/Export
Drip Campaigns
Electronic Hand Raising
Email Invitations & Reminders
Email Marketing
Email Templates
Event Calendar
Event Management
Host Controls
Image Library
Internal Meetings
Live Chat
Mobile Access
Multi hosts
Multi-Channel Marketing
Multimedia Support
On-Demand Recording
On-Demand Webinars
Polls/Voting
Presentation Streaming
Promotions Management
Q&A Management
Raise Hand
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recording
Records Management
Registration Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Recording
Screen Sharing
Session Recording
Social Promotion
Survey/Poll Management
Surveys & Feedback
Team Calendars
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
URL Customization
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Management
Video Streaming
Video Support
Visual Analytics
Website Analytics
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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audio Capture
Brand Management
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Conferencing
Content Library
Customizable Branding
Data Import/Export
Drip Campaigns
Electronic Hand Raising
Email Invitations & Reminders
Email Marketing
Email Templates
Event Calendar
Event Management
Host Controls
Image Library
Internal Meetings
Live Chat
Mobile Access
Multi hosts
Multi-Channel Marketing
Multimedia Support
On-Demand Recording
On-Demand Webinars
Polls/Voting
Presentation Streaming
Promotions Management
Q&A Management
Raise Hand
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recording
Records Management
Registration Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Recording
Screen Sharing
Session Recording
Social Promotion
Survey/Poll Management
Surveys & Feedback
Team Calendars
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
URL Customization
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Management
Video Streaming
Video Support
Visual Analytics
Website Analytics
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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audio Capture
Brand Management
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Conferencing
Content Library
Customizable Branding
Data Import/Export
Drip Campaigns
Electronic Hand Raising
Email Invitations & Reminders
Email Marketing
Email Templates
Event Calendar
Event Management
Host Controls
Image Library
Internal Meetings
Live Chat
Mobile Access
Multi hosts
Multi-Channel Marketing
Multimedia Support
On-Demand Recording
On-Demand Webinars
Polls/Voting
Presentation Streaming
Promotions Management
Q&A Management
Raise Hand
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recording
Records Management
Registration Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Recording
Screen Sharing
Session Recording
Social Promotion
Survey/Poll Management
Surveys & Feedback
Team Calendars
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
URL Customization
Video Call Recording
Video Chat
Video Conferencing
Video Editing
Video Management
Video Streaming
Video Support
Visual Analytics
Website Analytics
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WebinarNinja Feature Reviews

25 reviewers had the following to say about WebinarNinja's features:

Geoff H.

A webinar software for presenters

2019-09-14

This is a great product, I love the ease of use, the pre-loaded (&easy to edit) email sequnces included.

Pros

Ease of use, full suite of capability with more being added, Intuitive interface designed to work for us, not force us to work the way it wants.

Cons

Not being currently able to initiate a live call with attendees during the webinar - ie can only communicate via chat box instead of video call

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim R.

Great intuitive webinar platform

2019-08-21

It has allowed me to build and run automated demand creation processes for my business which is a big step forward for me.

Pros

Easy to set up and operate, I particularly appreciate how easy it is to build evergreen webinars and fully integrate the webinar registration with my email marketing platform.

Cons

When doing a live webinar I'm not able to monitor the live chat while presenting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan S.

Great Features But Stuck in the Past

2019-08-14

Then, I found out that it was completely inept on mobile and it’s fake live webinars didn’t even play that well on desktop due to the fact that the company doesn’t have a native video player.

Pros

The promise of having automated webinars seem like live ones.

Cons

Even on desk top, there are way too many tells that the webinar is not live (YouTube branding, ability to pause “live webinar”, video controls, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hi Ryan,

Thanks for giving WebinarNinja a try. We made some significant improvements recently with our mobile optimization.

We at WebinarNinja intentionally make it apparent that Automated Webinars are not live. This allows our users to build trust with their attendees.

We are releasing an update to our Automated Webinars in the next 60 days with the ability to upload your videos to WebinarNinja directly.

Thanks again for giving us a go!

Best,
Omar Zenhom
Co-Founder & CEO
WebinarNinja

Read more
Larry G.

A fine webinar service

2019-10-02

The growing number of options for state-of-art, video-based communication services makes it more and more likely that I'll something better soon

Pros

WebinarNinja give you a clean interface with all the doodads, handles registration really smoothly, and provides top quality video transmission.

Cons

Onboarding folks to interview is way too difficult because the tech is opaque, clunky, and starting to warm more and more dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike H.

Webinar Ninja User Review

2019-08-14

Ease of use is key plus the "Real time" interaction of Polls and chat is a few of the bonuses.

Pros

With any Product or service it is the Support that impresses myself #1 + ease of use. The less steps I need to jump to get the information and job done the better I feel.

Cons

Many 3 parties don't recognize WebinarNinja which is upsetting but with the features included within WebinarNinja you only need to direct them to the sign-up page which is hosted with them and easily customized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd H.

Always an issue....

2019-08-21

Much better options elsewhere.

Pros

Hybrid webinars that allowed for pre recording and still allowed web admin to participate in chat, etc.

Cons

Several times the video would be out of sync, other times chat features did not work, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya H.

Quick and Easy

2020-12-08

Webinar Ninja has been adding features throughout my time (2+ years) with them and I appreciate their communication and the fact they help me, help my clients.

Pros

I am not tech proficient and I was able to host live webinars with ease and swiftness.

Cons

Because, I rarely use technology, I don't have a list of cons. This does what I need it to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hey Tanya!

So great to know that we're able to deliver a fast and easy experience for you! We'll continue to double down on this in 2021.

It's a pleasure to serve you and your business needs - keep those amazing webinars going!

Best,
Nicole Baldinu
Co-Founder, WebinarNinja

Read more
Lora (.

Easy to use, quick results

2019-10-08

I love the flexibility it gives me to provide pre-recorded webinars to potential customers when is convenient for them, not just when I can do them live. When you can only schedule live webinars, most people who sign up will forget.

Pros

I love the flexibility it has to re-use previously recorded webinars for future use, and you don't always have to do live webinars. The statistics give me exactly what I need to measure success, and I love that it has integrations with 3rd parties like Stripe.

Cons

Everything that I bought the tool for, it has done for me and I couldn't be more grateful for the role it's played in helping me build my business on auto pilot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronika A.

SO MANY glitches, wasted money, horrible support.

2021-01-23

Horrible. HORRIBLE.

Pros

The platform UI makes setting up and customizing a webinar simple

Cons

. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The [SENSITIVE CONTENT HIDDEN] left my requests on read, and refused to answer me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hi Veronika, Nicole here, co-founder. I was really sorry to read this but also 'pleased' (for lack of a better word) to see that my support team did take care of you and saw to your requests. It may have taken them a little longer than usual I know and I'm sorry for that trouble.

The momentary tech issues you encountered due to the major upgrade, while definitely a pain for you, are not the norm. We've done our absolute best to communicate with our members and keep them updated every step of the way. I regret that this was not your experience as we are fully committed to members like yourself to offering an awesome solution for their webinar needs.

I hope you'll give us another chance one day. Thanks again for checking us out.

Read more
Mark S.

Straightforward - Solid - Good - Reliable

2019-08-07

Pros

I want to not have to think much and whoever designed the event setup process understands UI flow. Personally, doing any presentation or sales meeting --- I don't need anything that is frustrating to use.

Cons

It's not a complaint because many companies don't provide this. Video quality is not dependable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt R.

Webinar Ninja: The Webinar Software that Costs You Money

2021-01-30

If I didn't purchase this software on a one-time purchase sale, I would have switched WAY faster.

Pros

The chat feature is more fun that other similar products I've used.

Cons

While the interface and functionality are definitely lacking, the real coup de grace for this webinar software is that they are constantly losing your replays.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


So sorry Matt you had this experience. The upgrade with 40+ new features is the product we've worked tirelessly on knowing that it will serve our members' needs. Our support response ATM is not the norm but we're on it! Appreciate you checked us out.

Read more
Trevor M.

Ninja eats Jam

2019-10-08

Pros

Browser based application - no downloads. Easy to set up Webinars Great quality images

Cons

Limited reporting on replay participation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hey Trevor!

Really appreciate the feedback!

Totally understand that better reporting was needed and it's already in the works and will be out soon.

Our new version is just about ready- can't wait for you to check it out! As a member you'll be the first to know.

Thanks again :)
Nicole Baldinu
Co-Founder & COO



Read more
Rob C.

Love the NEW features - Makes the webinar FAR more engaging

2021-03-19

WebinarNinja has been a super easy way to provide trainings and engage with our readers, providing free education as well as promotions. The interface makes is SUPER easy to interact, take questions and ask questions of our guests as well.

Pros

The new features and placement of the tools (questions, polls, offers and documents) is much more intuitive and easier to explain to participants during the chat. Having them above the chat is a great placement.

Cons

It would be good for people in the chat to know I'm associated with the presentation, but no need to be

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ricky H.

Worth looking into !

2019-08-14

It’s great how they have a pre built and customizable pre webinar sequence to help with attendance

Pros

In addition to that, I love the fact that you can make them evergreen while still having a live chat ability, even if it’s pre-recorded

Cons

No phone support, takes several days to here back from them when you email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Allura A.

Webinar Ninja allows even tech challenged me to create webinars

2019-10-16

Since then I've done a few live webinars.

Pros

With your help I learned to upload videos, do a live webinar and use the chat feature. I've been able to keep track of who attends my events's, etc.

Cons

When I started, it was all a puzzle. The instructions were clear, but I still got confused. The confusion was not Webinar Ninja's fault, but customer service happily helped me figure out what I needed to do. I didn't particularly like that my viewers had to sign in a couple of times, but that may have already been worked out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hi Allura!

Thank you so much for your review! Our team is thrilled to hear your feedback. Especially the support team as they really do pride themselves being the best at what they do!

Love having you as a member! Thank you and keep rocking!

Nicole Baldinu
COO & Co-Founder

Read more
Aaron B.

This is the title of my review

2019-08-14

i like it and wouldnt go anywhere else!!

Pros

I like that it automates my videos as presentations not just previous live events

Cons

the lack of marketing functionality I also dont like the layout of statistics and how hard it is to find peoples details that have registered and/or watched my webinars

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David B.

Easy to use, if somewhat limited for marketers

2019-07-04

Solid platform (previous problems with constant bugs has gone away), and I’m very happy running traditional live events.

Pros

WebinarNinja has morphed into a clean, intuitive, easy-to-manage platform over the time I’ve been a user.

Cons

The platform does one thing very well, which is traditional live webinars.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WebinarNinja


Hi David!

Thank you for being a long time user and for giving us your feedback. We've been able to continuously improve because of honest feedback like yours!

It's great to hear that your attendees enjoy the experience - we've made it a point as we develop to have the experience on both sides be as pain free and enjoyable as possible. Really glad you enjoy Omar's webinars - I love chatting with our members live!

Thanks to you and others, the features you requested for Automated webinars and CTA buttons moved to a more prominent place are about to be rolled out, I promise. I understand your desire to see them sooner rather than later, believe me, I totally get that :)

Keep an eye out on your inbox for those soon-to-be-released updates.

Thanks again!

Cheers,
Nicole Baldinu
Co-founder & COO

Read more
BONITA B.

Webinar Ninja is the best!

2020-03-31

Really enjoying the experience

Pros

I was so pleased to see how proactive they are with their support - they are right there immediately to help.

Cons

Nothing to report. Do not have any complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Evie H.

Marketing webinars are easier because WebinarNinja has facilitated automation for us!

2020-11-06

Overall I am happy with this software because the [SENSITIVE CONTENT HIDDEN] is always training the members (we are not just called customers) we are members of WebinarNinja.

Pros

WebinarNinja has made it easy to attract and remind attendees to join our webinars because of all the email marketing automation that they have created for us!

Cons

This is possible through WebinarNinja but it does not feel like a real Virtual "human" experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Miro P.

My best software discovery of the year.

2019-08-21

Webinarninja allows me to connect with my clients on a weekly basis in the best way possible.

Pros

Ability to have webinar participants post questions separately from the chat. Ability to show participants which specific question I am answering in the webinar.

Cons

Inability to import list of participants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline M. C.

Verified Reviewer

Over Promised and Under Delivered!

2020-09-26

The issues I have experienced have STUMPED the tech developers? really? this has taken 3 days to try to figure out? Oh, and by the way, they have a NO REFUND POLICY. Yup! As I said, Over Promised and Under Delivered on EVERY level. No resolution and No refund. What a way to run a company. Stay away.

Pros

I paid immediately and in full to get access to the templates and bonuses and offers, so I waived the trial period.

Cons

My first LIVE webinar was set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
David G.

Almost perfect

2020-12-03

Overall I am very happy with webinarninja because the support is very good but I still feel like the user experience has not been thoroughly vetted by the designers. They need to get someone who doesn't know what they are doing to tell them all the things that need to be changed.

Pros

I also like that you can capture the email addresses of registrants within the software and you don't have to use a third-party autoresponder email provider.

Cons

Also there is an additional charge from my original lifetime plan to include Facebook pixel tracking which seems like a basic feature and since they do offer it it should be included in Legacy members programs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrei M.

Easy to run a webinar. Weak on customization and integrations.

2019-10-01

Their support is great for things that WN is capable of doing, but unfortunately, many needed features are just not there.

Pros

It is very easy to set up and run a live webinar.

Cons

In other words, it is virtually impossible to create a campaign that will send different messages to people who dropped off after watching 1 minute of the webinar from those who watched the whole thing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Vaughan O.

New to webinars but WebinarNinja made it easy

2020-05-07

I used to market my training through live events / workshops.

Pros

I have also found it extremely easy to use and was able to run 6 webinars in the trail period to test it out.

Cons

The only thing I don't like about the software is all the scroll bars in the email notification setup page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yann I.

A very solid webinar hosting solution!

2019-09-26

Additionally, I can use it to host live WN to strengthen the 'Know, Like and Trust' factor, showcase my expertise and promote my products and services.

Pros

The impressive suite of features, which includes the ability to create and host different types of webinars, as well as the UX and the fact that the WebinarNinja team keeps working on and improving the tool. The WN fast support is the icing on the cake!

Cons

The setup of automated webinars would need the feature, which is a available in other webinar platforms, to make the webinar available for instant access or on a specific date & time (e.g. 10am in the time zone of each attendee, regardless of where he/she is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more