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Top Rated IVR Software with Contact history - Page 4

Last updated: June 2026

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125 software options

Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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MiContact Center Business logo

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Trring Me logo

Cloud-based communication management platform

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We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Convirza logo

Call optimization and tracking solution

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Whether you want to route to sales, customer support, round robin or something custom, you can build your IVR to meet your needs.

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Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Acefone logo

VoIP Phone Service trusted by modern businesses

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Automate your call center with Acefone’s cloud-hosted IVR system. Greet inbound callers with a virtual receptionist and direct them to the right department. Design a multi-level IVR and configure each one with a highly-customized menu and call flow structure. Start your 14-day FREE trial today.

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Gupshup logo

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Workiz logo

AI-enabled FSM that assists with scheduling and invoicing

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Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

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Snapforce logo

CRM, call center and telephony software

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Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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ROUTEE logo

Unified communications & transactional emails

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Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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Alvaria CX Suite logo

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Toky logo

Virtual phone system for business sales and customer support

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Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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