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Top Rated IVR Software with Whatsapp

Last updated: November 2026

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19 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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XCALLY logo

Omnichannel contact center management

The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications.

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Squaretalk logo

All-in-one contact center platform for sales automation

Squaretalk's cloud contact center platform provides IVR tools that help businesses greet callers, automate routing, build custom call flows, reduce wait times, improve first-call resolution, and connect customers to the right agents faster.

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Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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byVoice logo

Cloud-based chatbot and voicebot builder

Modernize call handling with intelligent IVR solutions powered by AI

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Enghouse Contact Center logo

Cloud-based contact center platform

Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

NFON Contact Center is a cloud-based platform that streamlines customer calls with intelligent IVR, automated call routing, and AI-powered self-service, reducing wait times and improving customer experiences.

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Pulse logo

Comprehensive telecom solutions for businesses of all sizes


Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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GMS logo
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Greenlight Tomorrow.

GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Omnis logo
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Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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CalLite CRM logo
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CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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