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Cacoo Logo

Diagram maker for team collaboration & work processes

(11)

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Cacoo Reviews

Overall rating

4.7

/5

154

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10

Reviews by rating

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Pros and cons

Intuitive interface with useful templates. Cost is great - free for universities.
Very good, I use it for my team meeting, brainstorming session. I find it very helpful transferring thought processes to diagrams or swim lane charts.
I've used Cacoo for years and I love it's simplicity and diversity. I can always find a chart or a diagram to help me solve problems we faced.
The line tool sucks, it is not intuitive to use.
Nothing that I can think of. But my usage is limited.
Some features may need a more tweaking, e.g. it's very difficult to move cells up and down, and also it's a lot of efforts trying to select and move an element inside a group.
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154 reviews

Recommended

LA
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Luis Arturo M.

Computer Software, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best diagram software out there

Reviewed 5 years ago

I have been using it since i was on university, I have used to make software diagrams, electric diagrams, and red networking diagrams

Pros

I love the flexibility of it, the fact that i can use it on every computer that i am.

Cons

Sometimes it gets slow, the flexibility comes with a cost.

MJ
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Mark J.

201-500 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple, Functional, Accessible & Flexible

Reviewed 6 years ago
Pros

Cacoo can be used for a wide variety of things - As a product owner, I typically use Cacoo for workflow design, user-story mapping, and architectural design/diagramming. Our team is able to collaborate around the work within the application - and the outputs can embed straight into our Confluence pages (Atlassian software) using the Cacoo plugin. It's incredibly easy to use and I'm able to access my work across all of my devices.

Cons

Cacoo previously had a user-driven marketplace for additional stencils, which has now been removed. Whilst they significantly upgraded the standard libraries when they removed it - I liked to be able to browse and add additional stencils for the creative community it had.

AP
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Abigail P.

Hospital & Health Care, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nursing Student Health Diagrams

Reviewed 2 years ago

Overall, even though (for me) the software is expensive, I need this program to succeed and it makes things a lot easier for me when I am creating diagrams. The colors and texts are great, and it is easy to organize.

Pros

I like the arrows for the diagrams! They make it really easy to visualize processes and understand how topics are related.

Cons

I think that there could be more templates. There can be more options. I also think there can be an easier way to customize templates as well.

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Verified reviewer

Internet, 201-500 employees

Used weekly for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of a kind

Reviewed 6 years ago

As a software developer I need to create diagrams of states, make prototypes of graphical user interfaces, model data, create entity-relationship diagrams and graphic schemes in my proposals, in each of these activities Cacoo has been my support, through its interface intuitive, modern and its wide variety of resources cover 100% of my needs for layout and prototyping, Cacoo has helped me a lot in my professional activities.

Pros

Cacoo is an excellent application that is part of my most prized tools for prototyping, sketch-ups and any diagram I need. I am a software developer and I use Cacoo constantly, it is a flexible and powerful tool, definitely the one of a kind.

Cons

I have not found anything negative to this wonderful tool

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product have been using it for Years!

Reviewed 6 years ago

The convenience of having multiple people working on a project at the same time and communicating with them within the tool.

Pros

We are an agency and I like that I can set up client projects into folders and EVERYONE on our team has access to project flows, site maps, and wireframes whenever and where ever they are.

Cons

The back and forth of going between NuLabs and Cacoo when I have to add another human to the account and or administer the account. Used to now, but it is confusing for anyone coming in new.

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Verified reviewer

Telecommunications,

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cacoo is very easy to learn and easy to use, with commendable customer support.

Reviewed 7 years ago
Pros

Updates in real-time with collaboration features (chat, etc.). Provides local history to easily undo actions, and version control to track major changes. Basic objects are highly customizable via Inspector tab. Efficient for working by yourself or with a large group/team.

Cons

Currently unable to add new connection points to shapes. Would be helpful if compatibility with similar tools (eg. Visio) is available.

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Verified reviewer

Design, 1-10 employees

Used other for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the Best Application to Recommend

Reviewed 6 years ago

I use cacoo to do all my project flow chart since Degree to Master to Working. Always recommend Cacoo to all my colleague. Best Application ever.

Pros

1) Easy to use 2) Make everything more efficient 3) Visualize tools, easy to understanding 4) Can be work with team

Cons

1) Not suitable for using while in slow internet connection 2) Prefer to have "Snap Tools", so that "Line" can get more accurate with others

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Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Productivity is the key!

Reviewed 6 years ago

I'm using Cacoo since the time i was in college, and along the time i saw how Cacoo has grown. Always to easy to use and with a complete toolbox. I'm a mind map lover, and with Cacoo is to easy to create and most important, share.

Pros

Easy to create diagrams and share with the team, improving the productivity!

Cons

It could have a desktop version to work offline.

GS
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Giuseppe S.

Gambling & Casinos, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Web Application

Reviewed 5 years ago

I use this platform principally to create presentation and diagrams that support me in my work. I'm working as Project Manager in a Gambling company.

Pros

There are more motivation to advise this software to my collegues. Principally the platform is very simply to use, the interface is very intuitive. I use this platform because there are a lot of templates that I can choose, there are icons and functions that support me to create diagram and presentation in a short while.

Cons

There aren't functionality that I like least about this software. I think that this Web Application is perfect.

NB
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Nelson B.

Information Technology and Services, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexible user-friendly diagrams

Reviewed 5 years ago

I used this tool since university and I still use it in my job, because is a user-friendly tool, for basic to complex diagrams and it has many applications in different scenarios.

Pros

I like it because is an user-friendly tool, for basic to complex diagrams.

Cons

Export options need to be expanded adding new features.

MH
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Marc H.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great collaboration software

Reviewed 6 years ago

We've been using Cacoo for years. It is a great piece of cloud-based software. I'm looking forward to using the tool with the new interface.

Pros

I use Cacoo to create highly accurate line art for websites, brochures and other collateral to share with clients prior to development. It has been an indispensable tool for communicating visually. I also like the link sharing function, which makes it easy to share drawings.

Cons

There should be a link share to view and a link share right into the edit mode. When I do share links, often my customers are confused on how to get from the front end of the Cacoo site into the edit mode to actually participate in the editing of the document. Also, sometimes when you zoom out, the fonts don't seem to render correctly.

LB
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Leonardo B.

Computer Software, 201-500 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stable, full-featured and great UI

Reviewed a year ago

Great experience

Pros

Cacoo is really easy to use and allow me to work diagrams along the day, without worrying about saving or forget to commit any change in an open tab. Everything is always saved automatically and perfectly, without any data loss. Also, it provides a lot of pre-defined icons that help to create better diagrams, and don't have any restriction of importing external graphics from the Clipboard.

Cons

The mind-map template do not move adjusts its nodes dynamically, so its behaves like a normal chart in the mind-map style. It would be nice to have something similar to mindmeister that snaps and arranges the boxes more easily.

JT
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Jens T.

Internet, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best webbased Mockup- and Flowchart tool

Reviewed 5 years ago

I really like to work with Cacoo as I don't have similar Tools like Visio. It is a good platform to be creative. For Example I have used it to create a Gaming Board as a base for an upcoming Board Game.

Pros

This Software is really easy to use and is based on the most popular processes for building strong Flowcharts, Diagrams and Mockups. There are very many Icons and graphics to use

Cons

As it is a webbased Software in some circumstances it is a little slow. and of course you only can use it on big Screens. It should have better performance on Tablets like iPad.

ML
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Marc L.

Computer Software, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review for cacoo

Reviewed 6 years ago

I'm a computer analyst and i use cacoo to draw the screen of the application. Very usefull and very nice application. Also eays to share project with the other analyst. Easy to learn how to use it.

Pros

It's on the internet. Easy to use, good software, reliable

Cons

At first there was a french version of Cacoo. With the new version, they remove the french version, just english. Il would prefer if we still had the french version.

JM
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John M.

Used weekly for 2+ years

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Great for quick diagramming

Reviewed 7 years ago
Pros

It's easy to use and intuitive for the most part. Sharing diagrams in a team is easy - exporting to PPT or PDF is straightforwards

Cons

There are some advanced features that are missing which would be handy. To be fair though, I've not yet seen a single diagramming tool which has all the features you might need. They all seem to overlap in functionality but there's not one complete package.

GP
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Graciela P.

Consumer Services, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cacoo a software for teamwork

Reviewed 2 years ago

My experience was really good, I like the tools, the options and all the things about the software.

Pros

This software let us have a great team work, thanks to the differents tools, the differents functions, this software it's absolutely useful and great, the differents tools and options let us create a great environment.

Cons

It's not really easy to use, in some cases it's difficult to understand what you need to do with some tools and functions, but it's a great software.

BI
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Beverly I.

Consumer Goods, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cacoo is convenient and easy to use, with great value for money!

Reviewed a year ago
Pros

What make me like Cacoo is that it is so easy to use. Most of our employees are gen X, most are not that tech savvy, but they manage to use it so easily.

Cons

Cacoo needs to create more options on how to make the end projects aesthetic. Give more options for collaborative designs. But more or less, the important part is that it is very easy to use.

EE
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Eduardo Enrique H.

Program Development, self-employed

Used weekly for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very practical program

Reviewed 5 years ago

It has been a fantastic experience, I love the program because it has all the necessary tools to design web pages that is what I do

Pros

It has many functions to design web pages

Cons

The cost of the program, I have no problems with buying a program, but being paid from time to time if it bothers me a little

RG
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Rohit G.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Flowchart Solution!

Reviewed 5 years ago

Awesome Flowchart Solution..:)

Pros

Very ease of use. Loved the interactive tools. Have almost all the functionality which I need to design a flowchart.

Cons

Nothing I think of so far. Perfect solution for my work.

CR
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Carlos R.

Computer Games, self-employed

Used other for 1-2 years

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Free online tool for creating various diagrams

Reviewed 5 years ago

Very good for creating diagrams quickly and online. It has free and paid plans.

Pros

It has several templates with most used diagrams including design, business, marketing and much more. It has a very useful free version for basic use. Can be shared for collaborative use.

Cons

Free version has a limited number of diagrams (sheets), currently only 6 and only exports to png format.

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Verified reviewer

Farming, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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fantastic for developers and business admin

Reviewed 5 years ago
Pros

easy to use. used trial and I was productive immediately. great value.

Cons

I wish I could share with another developer.

AW
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Aaron W.

Telecommunications, 10,001+ employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It's very easy to visualize my ideas and concepts via Cacoo

Reviewed 4 years ago

It's always joyful to use Cacoo.

Pros

Cacoo is a very useful tool for me to visualize my ideas and concepts. It's more important to "SHOW" something than just "SAY" it. I've used Cacoo for years and I love it's simplicity and diversity. I can always find a chart or a diagram to help me solve problems we faced. Thank you Cacoo!

Cons

Although Cacoo was launched as an online App, I still want an offline App which I can install on my PC.

MH
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Marta H.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful tool for diagrams

Reviewed 5 years ago

I always use cacoo when I need to design a diagram or a we prototype

Pros

Cacoo is the easiest way to design diagrams and prototypes. The available templates make the user experience much easier. It is very easy to design diagrams in a fast way and there are different components available

Cons

The available components should be updated more frequently to provide more options to the user. I don’t like either the projects limitations with free accounts

MU
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Maurice U.

Civil Engineering, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maurice Usoro

Reviewed a year ago
Pros

Effective response to their customers thereby making it more efficient.

Cons

None to complain about yet. Services very exceptional

MG
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Misha G.

Computer Games, self-employed

Used daily for less than 6 months

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  • Ease of use
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  • Likelihood to recommend10/10

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My review

Reviewed 5 years ago
Pros

Flexibility. It allows you to quickly and efficiently solve various problems associated with the development of projects.

Cons

I don’t know by how much minus, but I have to reduce the weight of the picture before adding it to the slide. If this is not done, the loading time of the contents of the slide greatly increases when opened from another PC.