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Backlog Pricing, Features, Reviews and Alternatives

Backlog product overview

What is Backlog?

Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.

Key benefits of using Backlog

  • Track bugs and projects on one platform: Helpful for clients and non-technical teams to report bugs.

  • Keep tasks organized: Task management with parent and child issues, task assignees, and comment threads.

  • Collaborate on code: Backlog provides Git and Subversion repositories as well as a web-based repository browser with no installation required.

  • See it all: Watch projects as they progress with automatically generated Gantt and burndown charts. Track changes with Git and Subversion repositories.

  • Stay in the loop: Activity feeds and watchlists help keep an eye on relevant work and deadlines.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Documentation
    Live Online

    Backlog pricing information

    Value for money

    4.3

    /5

    76

    Starting from

    $

    35

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Backlog features

    Functionality

    4.3

    /5

    76
    Total Features105 16 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Projections
    Project Management
    Prioritization
    Resource Management
    Reporting/Analytics
    Milestone Tracking

    Functionality contenders

    Backlog users reviews

    Overall rating

    4.5

    /5

    76

    Positive reviews

    97%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.62/10
    Rating distribution

    5

    4

    3

    2

    1

    42

    32

    1

    1

    0

    Pros
    Email notifications are effective and clear. Icon personalization is a nice touch.

    JH

    Jim H.

    I liked the inclusion of the Wiki as well, and I like the tiered subscription model they use, making it easy to find a level of feature availability that suites your team's needs.

    AR

    Anonymous Reviewer

    Backlog has helped make the learning process smooth for me. As someone who enjoys lists, this site is great.

    AR

    Anonymous Reviewer

    Cons
    I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.

    ĐH

    Đặng H.

    The only thing that I would say that's negative is that it runs slow at times but I believe that's a result of our environment.

    Thomas B.

    Nothing comes to mind at the moment as something to dislike.

    CF

    Carissa F.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    backlog.com better than many "Goliath" systems

    Reviewed 3 years ago

    We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

    Pros

    neat design supporting easy of use all necessary functions available on-click excellent for agile approach clear and easy administration of projects, people etc. integration with email and MS Excel (exports) subtasking no-time to get started and leverage the tool by users fast and responsive design standalone application for iOS

    Cons

    nothing essential maybe more storage space included in plans better numbering of subtasks (to include number of parent issue)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Backlog has your back!

    Reviewed a year ago

    The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

    Pros

    Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

    Cons

    There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Backlog need to be changed and improved

    Reviewed 2 years ago

    Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project. I can't have the statistics I want at Home, I can't see overall my project ... I Hope Backlog can be developed and help us more in the future.

    Pros

    The color of issue can be changed, I can customize the characteristics of issue for each project.

    Cons

    when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. Thank you

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A fan of Backlog

    Reviewed 9 months ago

    using for issue tracking, and regular meeting agenda / minutes at WIKI space.

    Pros

    The best tool with easy UI for users, and comparatively reasonable price!

    Cons

    Not sure how to backup all the contents and versioning if I should move to another platform.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Well designed and extremely easy to use

    Reviewed 3 years ago

    Tracking software issues across a dispersed organization. Worked great!

    Pros

    Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations.

    Cons

    Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue.

    Backlog FAQs and common questions

    Backlog has the following pricing plans:
    Starting from: $35.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Backlog has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Backlog supports the following languages:
    Japanese, English


    Backlog supports the following devices:
    Android, iPhone, iPad


    Yes, Backlog has an API available for use.


    Backlog integrates with the following applications:
    LambdaTest, Redmine, Jira, Slack, Cacoo, Microsoft Excel


    Backlog offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

    Related categories