Backlog Pricing, Features, Reviews & Comparison of Alternatives

Backlog

Online project management tool for developers

4.49/5 (68 reviews)

Backlog overview

What is Backlog?

Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.

Backlog helps users prioritize and manage tasks within projects through collaboration across teams and to-do lists, while tracking overall progress. Users can communicate project updates, discuss plans, and submit work requests to teams, and securely share files, from legal documents to web design work. Backlog helps keep users up to date on overall project status and provides cumulative summaries and individual milestone tracking.

Backlog automatically generates and updates Gantt charts in real time to help with project planning, allowing users to slice and dice charts by assignee, milestone or category, and export to Excel. Version control features provide web-based, Git and Subversion repositories for engineering and design teams with no installation required. Built-in features include custom fields, user permissions, email integration, and wiki for creating meeting notes, project plans, and product requirements.

Backlog enables project management while on the go with its mobile app for iOS and Android that allows users to keep track of issue changes and comments, and get mobile alerts and notifications anywhere.
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Pricing

Starting from
$35/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Japan, Latin America

Supported languages

English, Japanese
Backlog screenshot: Gantt charts are automatically generated and updated in real time to reflect all project informationBacklog-intro-videoBacklog screenshot: Version control with Git and Subversion repositoriesBacklog screenshot: Keep updated on overall project status with a cumulative summary of all issue status as well as individual milestones statusBacklog screenshot: Track changes in source code with SVN and Git hosting, private Git repository, and moreBacklog screenshot: Keep track of issue changes and comments, and be alerted of backlog notificationsBacklog screenshot: The dashboard provides an at a glance view at projects, issues and recent updatesBacklog screenshot: Project manage on the go with iOS and Android mobile apps

Backlog reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.5
  4.4
Ivan Borek

backlog.com better than many "Goliath" systems

Used daily for 6-12 months
Reviewed 2018-10-30
Review Source: Capterra

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros
neat design supporting easy of use all necessary functions available on-click excellent for agile approach clear and easy administration of projects, people etc. integration with email and MS Excel (exports) subtasking no-time to get started and leverage the tool by users fast and responsive design standalone application for iOS

Cons
nothing essential maybe more storage space included in plans better numbering of subtasks (to include number of parent issue)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Milan Karban

After months using free version for 1 project we successfully moved to paid version for all projects

Used daily for 2+ years
Reviewed 2020-06-17
Review Source: Capterra

We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks. The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective.

Pros
Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors). No training required for users in our company who adopted this tool very fast. In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place. The mobile application also works as expected.

Cons
It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually. Navigation in wiki would be enhanced little bit.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Đặng Hồng

Backlog need to be changed and improved

Used daily for 6-12 months
Reviewed 2019-02-11
Review Source: Capterra

Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project. I can't have the statistics I want at Home, I can't see overall my project ... I Hope Backlog can be developed and help us more in the future.

Pros
The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons
when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. Thank you

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Akhilesh Melmani

Backlog has your back!

Used daily for 1-2 years
Reviewed 2020-05-02
Review Source: Capterra

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros
Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons
There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mathieu LABAUNE

Great tool for product dev

Used daily for 2+ years
Reviewed 2020-05-08
Review Source: Capterra

Issues are now well qualified, documented, categorized, with priority, easy to focus on what needs to be done

Pros
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what. It really helped me to make my projects live and faster than before using this great tool

Cons
I wish the mobile app would have been more developed to have the same features as on web version

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Backlog pricing

Starting from
$35/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free forever plan for 10 users

Starter: $29.2 per month, billed annually or $35 per month, billed monthly

Standard: $83.3 per month, billed annually or $100 per month, billed monthly

Premium: $145.8 per month, billed annually or $175 per month, billed monthly

Backlog features

API
Activity Dashboard
Collaboration Tools
Gantt Charts
Prioritizing
Project Management
Projections

Activity Tracking (131 other apps)
Automatic Notifications (133 other apps)
Drag & Drop Interface (134 other apps)
Multiple Projects (116 other apps)
Progress Tracking (132 other apps)
Project Planning (134 other apps)
Project Time Tracking (178 other apps)
Project Tracking (131 other apps)
Reporting & Statistics (124 other apps)
Task Management (157 other apps)
Task Tracking (154 other apps)
Third Party Integration (143 other apps)
Timesheets (116 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Backlog

Key features of Backlog

  • Collaboration
  • File sharing
  • Prioritization
  • Product roadmapping
  • Supports agile
  • Testing / QA management
  • Idea management
  • Supports waterfall
  • To-do list
  • Secure file sharing
  • File storage
  • Work requests
  • Project management
  • Real-time Gantt charts
  • Version control
  • Meeting notes
  • Product requirements
  • Milestones
  • Burndown charts
  • Email integration
  • Mobile apps for Android and iOS
  • Wikis
  • Custom fields
  • User permissions
  • Bug & issue tracking
  • Gantt charts
  • Project summary reports
View All Features

Benefits

Track bugs and projects on one platform: Helpful for clients and non-technical teams to report bugs.

Keep tasks organized: Task management with parent and child issues, task assignees, and comment threads.

Collaborate on code: Backlog provides Git and Subversion repositories as well as a web-based repository browser with no installation required.

See it all: Watch projects as they progress with automatically generated Gantt and burndown charts. Track changes with Git and Subversion repositories.

Stay in the loop: Activity feeds and watchlists help keep an eye on relevant work and deadlines.