App comparison
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ControlHippo
5
10
4
1
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WhatsApp shared inbox that lets you manage multiple devices.
Last updated: March 2026
ControlHippo Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
Zoho Desk
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
Freshdesk
Online helpdesk system and customer service software
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
HelpDesk
Ticketing software for effortless customer support
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI Copilot
4.7/5
API
4.7/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
0.3
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
Intercom
AI-powered customer service with helpdesk
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
Chat/Messaging
4.8/5
Alerts/Notifications
4.7/5
Audio Calls
4.5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
Document Storage
4.8/5
Chat/Messaging
4.8/5
Discussions/Forums
4.5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.3
Value for money
No pricing info
Starting price
Functionality
Chat/Messaging
4.6/5
Customer History
4.5/5
Live Chat
4.5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.4
Value for money
Starting price
0.2
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.2
Value for money
Starting price
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.6
Value for money
No pricing info
Starting price
0.5
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Autoresponders
4/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.3
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5
0.2
Value for money
No pricing info
Starting price
Functionality
A/B Testing
N/A
Activity Tracking
N/A
AI Copilot
N/A
Top Features
CRM
5/5
Customer Communication
5/5
Customer Database
5/5