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IsDown Logo

Know when your vendors break. Before customers do.

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IsDown - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

IsDown overview

What is IsDown?

Every SaaS-dependent team has been there: a critical tool stops working, support tickets spike, and your team spends an hour figuring out if the problem is yours or your vendor's.

IsDown ends that investigation. It continuously monitors the official status pages of 6,000+ cloud and SaaS vendors — AWS, Stripe, GitHub, Salesforce, Google Workspace, Cloudflare, and thousands more — and alerts your team the moment an incident is detected, often before the vendor's own status page is updated.

How it works:

Add the services you depend on to your IsDown dashboard. Set notification preferences per vendor — all incidents, critical only, or specific components. When something breaks, your team gets notified immediately through Slack, Microsoft Teams, PagerDuty, OpsGenie, Datadog, Zendesk, Discord, or 20+ other integrations.

Who uses IsDown:

Engineering and DevOps teams use IsDown to cut the time between vendor incident and internal response. Customer support teams use it to get ahead of ticket spikes before customers escalate. IT ops managers use it to maintain a live vendor health overview across the stack. MSPs use it to monitor client environments from a single super admin view.

What you get beyond alerts:

Unified dashboards showing real-time vendor health at a glance. Public or private status pages that update automatically as incidents are detected — no manual updates needed. Uptime monitoring for your own services with checks every 1 to 3 minutes, plus SSL and keyword monitoring. Up to 24 months of incident history for vendor accountability and reporting.

Pricing starts at $27/month. All plans include a 14-day free trial, no credit card required.

Key benefits of using IsDown

• Get ahead of vendor outages before your customers do. IsDown monitors 6,000+ official vendor status pages every few minutes and alerts your team the moment an incident is detected — often before the vendor officially acknowledges it, using early detection from crowdsourced user reports across the platform.
• Receive alerts in the tools your team already uses. Connect IsDown to Slack, Microsoft Teams, PagerDuty, OpsGenie, Datadog, Zendesk, FireHydrant, Rootly, Incident.io, Squadcast, and 10+ other integrations. Set notification preferences per vendor and per board so the right people get alerted, without the noise.
• See the health of every dependency in one place. IsDown's live dashboard shows active incidents, scheduled maintenance, and 12-hour status history per vendor, so your team has a single source of truth instead of opening 15 browser tabs every time something looks wrong.
• Give your customers a status page that updates itself. Build public or private status pages branded to your company. As vendor incidents are detected, your status page updates automatically — no manual work required, and no more customers emailing support to ask if everything is down.
• Monitor your own services alongside your vendors. IsDown includes uptime monitoring with checks every 1 to 3 minutes from multiple locations, plus SSL certificate monitoring and keyword monitoring, so you can track your own infrastructure health in the same platform.
• Hold vendors accountable with incident history and MTTR data. IsDown stores up to 24 months of incident data across all your monitored vendors. Track Mean Time to Resolution, spot recurring failure patterns, and walk into vendor reviews with data instead of gut feelings.

Starting price

27flat rate /
per month

Alternatives

with better value for money

IsDown’s user interface

Ease of use rating:

IsDown reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

IsDown's key features

Most critical features, based on insights from IsDown users:

Real-Time notifications
IT reporting
Issue auditing
Remote monitoring & management
Maintenance scheduling
Third-Party integrations

All IsDown features

Features rating:

Event logs
Real-Time monitoring
Alerts/Notifications
API
Dashboard
Incident management
Self service portal
Server monitoring

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IsDown pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

27

Per month

Pro

49

Per month

Premium

99

Per month

Business

179

Per month

Enterprise

600

Per month

MSP

200

Per month

User opinions about IsDown price and value

Value for money rating:

IsDown support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Live Online

IsDown FAQs

Q. Who are the typical users of IsDown?

IsDown has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does IsDown support?

IsDown supports the following languages:
English


Q. Does IsDown offer an API?

Yes, IsDown has an API available for use.


Q. What level of support does IsDown offer?

IsDown offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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