App comparison
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osTicket
5
33
4
32
3
10
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source customer support ticket system
Last updated: January 2026
osTicket Alternatives & Competitors (2026)
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Value for money
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0.2
Value for money
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Value for money
No pricing info
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Functionality
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Value for money
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Functionality
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Knowledge Management
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Value for money
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Functionality
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Functionality
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Value for money
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Functionality
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Knowledge Management
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Value for money
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Functionality
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Value for money
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Functionality
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Value for money
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Functionality
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Access Controls/Permissions
N/A
Activity Dashboard
N/A
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Knowledge Management
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Value for money
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Functionality
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0.5
Value for money
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0.2
Functionality
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5/5
Alerts/Notifications
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Access Controls/Permissions
4/5
Top Features
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5/5
Knowledge Management
5/5
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4.6/5
Value for money
Starting price
Functionality
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0.3
Value for money
Starting price
Functionality
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Value for money
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Functionality
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