App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Request Tracker
5
1
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The system you need to track the tasks you can't forget.
Last updated: March 2026
Request Tracker Alternatives & Competitors (2026)
Top 10 free alternatives
SysAid
AI-enabled ITSM platform for businesses of all sizes
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Lifecycle Management
N/A
InvGate Service Management
Web-based IT service desk software
0.5
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
N/A
AI Summarization
N/A
Connecteam
Enhance employee management with the only all-in-one app
0.5
Value for money
Starting price
0.2
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.6
Value for money
Starting price
Functionality
API
4.4/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
5/5
Approval Process Control
N/A
Asset Lifecycle Management
N/A
Asana
Project tracking and workflow management platform
0.6
Value for money
Starting price
0.1
Functionality
Accounting
5/5
Activity Tracking
4.7/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
JIRA Service Management
IT service platform for unified support
0.7
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Notifications
5/5
Activity Dashboard
N/A
AI Summarization
N/A
Jira
Project management and work tracking software
0.7
Value for money
Starting price
0.1
Functionality
Agile Methodologies
4.6/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
monday.com
Project management software
0.7
Value for money
Starting price
0.2
Functionality
Accounting
5/5
360 Degree Feedback
4.8/5
Advertising Management
4.8/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
Wrike
AI-powered work delivery platform
0.8
Value for money
Starting price
Functionality
Agile Methodologies
4.8/5
Activity/News Feed
4.7/5
Accounting
4.4/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
0.4
Value for money
Starting price
Functionality
Accounting
5/5
Assignment Management
4.7/5
Activity Tracking
4.6/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
0.8
Value for money
Starting price
0.1
Functionality
API
4.6/5
Calendar Sync
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
0.7
Value for money
Starting price
0.1
Functionality
Commenting/Notes
4.6/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.4
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.6/5
Access Controls/Permissions
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Analytics
N/A
0.3
Value for money
No pricing info
Starting price
Functionality
Customizable Templates
4.6/5
Drag & Drop
4.5/5
Alerts/Notifications
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.4
Value for money
Starting price
0.3
Functionality
Annotations
4.8/5
Brainstorming
4.6/5
Activity Tracking
4.6/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
0.5
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Commenting/Notes
4.5/5
Assignment Management
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.4
Value for money
Starting price
0.2
Functionality
Calendar Management
5/5
Commenting/Notes
4.8/5
Meeting Notes
4.8/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.6
Value for money
Starting price
0.2
Functionality
Address Book
4.6/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Alerts/Escalation
N/A
0.7
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Asset Lifecycle Management
N/A
0.5
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Active Directory Integration
N/A
Top Features
Alerts/Notifications
5/5
AI Summarization
N/A
Asset Lifecycle Management
N/A