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Request Tracker Logo

The system you need to track the tasks you can't forget.

Last updated: March 2026

Request Tracker Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Jira logo

Project management and work tracking software

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Jira
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Request Tracker

0.7

4.3

Value for money

5.0
7.91
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Agile Methodologies

4.6/5

Activity Tracking

4.5/5

Activity Dashboard

4.5/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Alerts/Escalation

N/A

GitHub logo

Social coding & collaborative development platform

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GitHub
logo
Request Tracker

0.4

4.6

Value for money

5.0
4
per user/per month

Starting price

25
per user/per month

0.4

4.7

Functionality

4.3

Code Development

5/5

Access Controls/Permissions

4.6/5

Automated Testing

4.5/5

Top Features

Alerts/Notifications

5/5

Activity Dashboard

N/A

Activity Tracking

N/A

JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management
logo
Request Tracker

0.7

4.3

Value for money

5.0
20
per user/per month

Starting price

25
per user/per month

0.2

4.5

Functionality

4.3

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Alerts/Notifications

5/5

Activity Dashboard

N/A

AI Summarization

N/A

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite
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Request Tracker

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Alerts/Notifications

5/5

Access Controls/Permissions

N/A

AI Summarization

N/A

Milvus logo

IT management system and help desk solution

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Milvus
logo
Request Tracker

0.3

4.7

Value for money

5.0
25
per user/per month

Starting price

25
per user/per month

0.4

4.7

Functionality

4.3

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Alerts/Notifications

5/5

Activity Dashboard

N/A

Activity Tracking

N/A

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk
logo
Request Tracker

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

25
per user/per month
4.3

Functionality

4.3

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Approval Process Control

N/A

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk
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Request Tracker

0.3

4.7

Value for money

5.0
29
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

AI Copilot

5/5

Alerts/Notifications

4.6/5

Alerts/Escalation

4.6/5

Top Features

Alerts/Notifications

5/5

Analytics

N/A

Approval Process Control

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent
logo
Request Tracker

0.3

4.7

Value for money

5.0
15
per user/per month

Starting price

25
per user/per month

0.3

4.6

Functionality

4.3

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Approval Process Control

N/A

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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SysAid
logo
Request Tracker

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.2

4.5

Functionality

4.3

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Alerts/Notifications

5/5

Asset Lifecycle Management

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice
logo
Request Tracker

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

25
per user/per month
4.3

Functionality

4.3

Analytics

4.4/5

Alerts/Notifications

4.3/5

API

4.3/5

Top Features

Alerts/Notifications

5/5

Approval Process Control

N/A

Asset Lifecycle Management

N/A

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus
logo
Request Tracker

0.7

4.3

Value for money

5.0
16
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Asset Lifecycle Management

N/A

Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak
logo
Request Tracker

0.4

4.6

Value for money

5.0
478
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Asset Lifecycle Management

N/A

OTRS logo

Helpdesk software for customer service management teams

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OTRS
logo
Request Tracker

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Asset Lifecycle Management

N/A

Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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logo
Alloy Navigator
logo
Request Tracker

0.5

4.5

Value for money

5.0
19
per user/per month

Starting price

25
per user/per month

0.2

4.5

Functionality

4.3

Alerts/Escalation

5/5

Activity Dashboard

4/5

Active Directory Integration

N/A

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Asset Lifecycle Management

N/A

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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logo
ServiceTonic
logo
Request Tracker
5.0

Value for money

5.0
20
/per month

Starting price

25
per user/per month

0.7

5.0

Functionality

4.3

Activity Dashboard

5/5

Alerts/Escalation

5/5

AI Copilot

N/A

Top Features

Alerts/Notifications

5/5

Approval Process Control

N/A

Asset Lifecycle Management

N/A

TOPdesk logo

The service management platform that makes service happen

learn more
logo
TOPdesk
logo
Request Tracker

0.7

4.3

Value for money

5.0
77
per user/per month

Starting price

25
per user/per month
4.3

Functionality

4.3

Access Controls/Permissions

4.4/5

Asset Tracking

4.3/5

Alerts/Notifications

4.2/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Analytics

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Request Tracker

0.5

4.5

Value for money

5.0
9
per user/per month

Starting price

25
per user/per month

0.2

4.5

Functionality

4.3

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Approval Process Control

N/A

Wrike logo

AI powered workflow management platform

learn more
logo
Wrike
logo
Request Tracker

0.8

4.2

Value for money

5.0
10
per user/per month

Starting price

25
per user/per month
4.3

Functionality

4.3

Agile Methodologies

4.8/5

Activity/News Feed

4.7/5

Accounting

4.4/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Alerts/Escalation

N/A

Zoho Projects logo

Project Management, Collaboration and Bug Tracking

learn more
logo
Zoho Projects
logo
Request Tracker

0.6

4.4

Value for money

5.0
4
per user/per month

Starting price

25
per user/per month

0.1

4.4

Functionality

4.3

Alerts/Escalation

5/5

Ad hoc Reporting

4.5/5

Activity Tracking

4.4/5

Top Features

Alerts/Notifications

5/5

AI Summarization

N/A

Analytics

N/A

ChangeGear logo

Comprehensive change and service management.

learn more
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ChangeGear
logo
Request Tracker

0.9

4.1

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.3

4.0

Functionality

4.3

Activity Tracking

5/5

API

4.5/5

Alerts/Escalation

4.3/5

Top Features

Alerts/Notifications

5/5

Access Controls/Permissions

N/A

AI Summarization

N/A