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N-sight

4.4
(72)

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N-sight Pricing

Pricing overview

Value for money rating

4.2

/5

72

Price starts from

99

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Pricing details

30-day free trial, no credit card required.
Contact N-able for full pricing information.

What users say

SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients.
I like that this software is cost effective for a startup and can expand with many features to use. I can be sure that the clients have their machines up and running all the time.

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Reviewers who mentioned pricing said:

AR
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Anonymous Reviewer

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Just OK

Reviewed 6 months ago

It’s OK. Not sure I’m ready to change from it. Have created many custom jobs.

Pros

Been using the product for years. It’s hard to change another one. It does have many features and integrations.

Cons

It’s expensive and hard to navigate. When a job fails it gives you little to no information about why it fails.

NZ
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Nigel Z.

Computer & Network Security, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great features and value

Reviewed 3 years ago

I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.

Pros

I like that this software is cost effective for a startup and can expand with many features to use. I can be sure that the clients have their machines up and running all the time.

Cons

I would like the software to have an option for the client to cancel a reboot of their machine.

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Rex S.

Verified reviewer

Computer & Network Security, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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It is WORTH a Consideration!!!

Reviewed 4 years ago

SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients. Its a new solution, so they have issues, but they do seem to take care of them rapidly. If something does not seem to work for us they will discount it, and allow us to integrate it slowly. The price is attractive and a consideration for anyone in the MSP RMM or MSSP business.

Pros

Starting using SolarWinds shortly after they offered a reseller solution for RMM and MSP's. The features are wide and the prices is mostly on par with other mid tear offerings. The ease of loading the remote client software is good, and better than many others. The broad range of addons is nice, but can be costly fast! Tailoring to each client is what we do, so we add the features based on the...

Cons

The user interface needs work to be easier for entry level staff. The reporting details in some modules seem to be incomplete. The cost structure for each item, needs to be redone. Very hard to determine exact pricing for wholesale cost versus retail selling price.

AR
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Anonymous Reviewer

Verified reviewer

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty awesome stuff

Reviewed 3 years ago

Great software, we implement it for all our contracted customers and use it on a daily basis. :)

Pros

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great. The option to use Take Control is something we use everyday to support our contracted customers.

Cons

Little things like not beeing able to backup an SQL server on a normal pc, you'd need a server installation for that. and then also pay the price of the server. Also, the RMM console is a bit slow at times.

JW
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James W.

Information Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid software with good function, but not perfect.

Reviewed 3 years ago

We've been using this dashboard for a long time and it does everything light solid antivirus for my residential clients up to medium scale commercial asset tracking and maintenance operations.

Pros

The single pane of glass to manage antivirus, backups, in detail alerts, and asset tracking is really nice. I use it to manage nearly a thousand workstations and have used it since it was called "hound dog RMM"

Cons

several parts have a fair amount of hassle to set up and administer, notably the antivirus installation and patch management. Alert status is always green or red, there's no functionality to have a "low priority issue", so I have to treat every failed check as a possible emergency. I'd like to be able to say something like "if the backup is one day out of date, mark it yellow, 2 days mark red" or something like that.

BB
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Bill B.

Information Technology and Services, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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There is no perfect RMM tool

Reviewed 4 years ago

Solarwinds was one of my stops on the way to the perfect RMM system. After trialing a number of them for months, I learned there is no perfect RMM. Each one has different strengths and weaknesses. Solarwinds RMM is strong on usability, integration, and pricing. They were, when I trialed it over a year ago, weak on patching and to a lesser degree, automation.

Pros

The trial period is a full 30 days. The sales and support teams are available to help with setup questions and problems during that time. My experience with sales was overall positive - they were not pushy. The product is cloud hosted, no option for self-hosting (they offer another RMM that can be.) The monitoring agent is unobtrusive on the target PCs. It's possible to remotely manage most of what...

Cons

Running tasks and scripts is anything but real time. You might wait hours to learn if a script had run or not, or what the output was. Patch management gave the appearance of being complete and granular, but again, for me, confidence in the actual state of systems was not there, needed lots of double checking. AV and backup were reliable.

SE
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Simon E.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Remote Monitoring made easy

Reviewed 4 years ago

Overall and cost effective solution for monitoring systems which normally would be a manual process.

Pros

Extremely easy to deploy with default agent settings you setup in minutes. Advanced users can customise the alerts, monitor events of any type. Email alerts on failures. Other addon's can be added to the console such as patch management, antivirus, backup and more.

Cons

If I had to pick something I would say occasionally (once a year if that) the agent service would need a restart as the server would stop reporting it. You still get notified of this so not a massive problem.

MS
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Matthew S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solarwinds RMM Review

Reviewed 3 years ago

We have been using Solarwinds RMM for quite a while now and have been very happy with they business relationship we have formed, easy, cost effective RMM with loads of features.

Pros

This RMM is cost effective and web based, no need to install a bunch of software to use it. The ability to turn on components as you want to upgrade and grow is brilliant.

Cons

I have to say I cannot think of anything that I like the least.

AA
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Akbar A.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SolarWinds RMM MSP Software

Reviewed 3 years ago
Pros

Remote Access, Industry Standard Software for protection, quick install, Data collection

Cons

Loading of the RMM is slow, workstation drag and drop not available, does not provide much information like Kasaya does, and issues installing because its not showing up on the RMM Dashboard. Dashboard also could use a touch up. Support is slow to respond, Make this more like Kaseya, and you will have the Perfect RMM. Keep the pricing more lower then the others as well. make support easily accessable to partners like myself. And provide more training and help for setting up billing, and consumer side visuals.

AR
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Anonymous Reviewer

Verified reviewer

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SolarWinds makes a fantastic RMM tool.

Reviewed 4 years ago
Pros

What I like most about SolarWinds RMM is it's value. I believe you get the most bang for your buck compared to other RMMs. In a recent survey among MSPs nationwide, SolarWinds was even ranked the best overall.

Cons

Patch management could be better, but I know they are working hard on it. Right now it's a bit complicated to setup and use.

JK
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Jeremy K.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good product for a small shop

Reviewed 3 years ago

Managed services, able to take control of computers and to keep an eye on important functionality.

Pros

Not expensive. Pay per use. Easy to use. Works well.

Cons

Some features like chat with the user have still not been built in. Patch management seems to fail on patches some times.

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Daniel dB B.

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value RMM tool that does the work of many people on my team!

Reviewed 4 years ago

remote support, patch management, antivirus management

Pros

I love the remote support, the file transfer, the chat feature, the scripting tools, and being able to get checks cleared from the software without using a remote session

Cons

I don't like its Mac integration, it seems broken. I also don't like the fact that it doesn't tie into Kaseya BMS at all.

JD
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John Dykstra D.

Information Technology and Services, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Former user

Reviewed 3 years ago

I think SolarWinds is a good company and probably a great fit for many companies.

Pros

Several years ago, before Solar Winds acquired this product from the vendor I was using, the features and pricing model worked well for me. The ability to connect and manage client PC's was reliable and functional. Also, adding anti-virus, backup and web protection was a good feature.

Cons

After losing one of my larger users, the flat rate platform fee made the overall cost a bit much for the remaining users. Also, the pricing model for the backup was no longer competitive in my environment.

NF
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Nate F.

Warehousing, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SolarWinds RMM is Fantastic

Reviewed 3 years ago
Pros

-Easy to Use -Easy to Manage -Great Customer Support -Provides lots of tools that make supporting a large environment with remote users easy

Cons

-Backup Tools are expensive -Some of the security reports that estimate the value of your data are a little exaggerated

AR
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Anonymous Reviewer

Verified reviewer

Restaurants, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Satisfied, Great Product

Reviewed 3 years ago

See above

Pros

After major knee injury, I was able to maintain personal, inventory food cost and operational; issues assisting the owners to resolve and correct issues in a proactive way. Great product!

Cons

It works great but it is determined for me to update it... it works good like it is

BJ
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Burt J.

Verified reviewer

Computer Networking, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Optimal Network Monitoring

Reviewed 4 years ago
Pros

Provides excellent traffic analysis evaluation that greatly assists in resolving network performance issues. Customer support is very professional.

Cons

Price can be somewhat of a challenge. Somewhat requires technical expertise experienced in network analysis and traffic studies to configure and optimally use the product.

AH
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ANTHONY H.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Making my life easier.

Reviewed 3 years ago

Audit Compliance for DFI, FFIEC and SOX requirements

Pros

It is easy to use manage and maintain. The new dashboards are nice too.

Cons

I like it all. There is little to no like about this software. Everything you need in one place for a reasonable price.

AR
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Anonymous Reviewer

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Complete set of tool to monitor all your data center and cloud provider

Reviewed 4 years ago
Pros

Solarwind offer a complete set of tool for managing your datacenter operations. It is including a mapping of your application in the last version, so now you can follow your dataflow and isolate all anomalies like security breach, network congestion, server unavailable ... and get all reported inside the same dashboard. I like that is also avalaible on premise, hosted or cloud

Cons

Pricing is only avalaible by request to a sale person, and licensing model are not available on their web site actually.

MG
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Michael G.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Catch the Breaches Before They Occur!

Reviewed 5 years ago

Ease of mind knowing that my network is being monitored 24/7.

Pros

As you can probably tell from my last few reviews, my work is a Solarwinds shop. We use a large portion of their modules and get the full benefit from doing so. This module is no different - it gives you up to date breach alerts as well as a host of other options to keep your network monitored and healthy.

Cons

You can argue that this module is not 100% needed. If you already use NPM, then you can probably skip this and just stick with your firewalls and other, cheaper, monitoring systems.

AR
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Anonymous Reviewer

Verified reviewer

Information Technology and Services, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Easy to use - not easy to leave

Reviewed 3 years ago
Pros

We used an old version six years ago. The issue was value for money. They courted us to come back with better pricing and all the improvements. Nice web based interface. You can get lost or distracted with all the extra functions. I think this would work best for a new MSP that does not have all the infra structure and services in place. Then it is a one stop shop.

Cons

BRUTAL dealing with AR. We tried it a second time on a few devices. The reporting was what was expected. We had most of the feature in place already. I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel. - Now what a disaster! - They refused my cancellation and have continued to bill. From their NetSuite: The cancellation has been submitted. But it was rejected 5/3 and 6/3. What a terrible company to deal with!

Vendor response

We are sorry to hear you had challenges with your billing process. We'd love the opportunity to help. Please contact us at mspretention@solarwinds.com and one of our Customer Success Representatives will be in touch asap.