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Spiceworks

4.4
(559)

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Server and website monitoring software

(15)

Spiceworks Pricing, Features, Reviews and Alternatives

Spiceworks FAQs

Q. What type of pricing plans does Spiceworks offer?

Spiceworks has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Spiceworks?

Spiceworks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Spiceworks support?

Spiceworks supports the following languages:
English, German


Q. Does Spiceworks support mobile devices?

Spiceworks supports the following devices:
Android, iPad, iPhone


Q. Does Spiceworks offer an API?

No, Spiceworks does not have an API available.


Q. What level of support does Spiceworks offer?

Spiceworks offers the following support options:
Knowledge Base, Chat, FAQs/Forum

Spiceworks product overview

What is Spiceworks?

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

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Spiceworks pricing information

Value for money

4.6

/5

559

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Spiceworks features

Functionality

4.2

/5

559

Total features

56

12 categories

Most valued features by users

Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Monitoring
Real Time Monitoring
Dashboard
Compliance Management
Activity Monitoring

Functionality contenders

Spiceworks users reviews

Overall Rating

4.4

/5

559

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.49/10
Rating distribution

5

4

3

2

1

286

213

48

11

1

Pros
This tool has been great for us. It’s very user friendly which was better then other ticketing systems we looked at.
I loved this as a startup MSP and i used it for many many years. The inventory control was an awesome add on as well as the help desk.
Spiceworks is a wonderful 'all-in-one' helpdesk solution. Providing monitoring, tickets, resource planning, wonderful community and it's all FREE.
Cons
The lack of expansion, the inability to associate it with a proper SQL server instead of their SQLite DB, which caused massive slowdowns as we got more tickets and became a larger organization.
Emails sent to Spiceworks are converted to plain text with attachments, so tables and in-line images are lost.
It does lack some features that you get from a paid alternative such as Autotask,, things such as integrating into an RMM system.

Overall rating contenders

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