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Sunbird DCIM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data center management system for mid to large enterprises
Table of Contents
Sunbird DCIM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Sunbird DCIM overview
What is Sunbird DCIM?
Sunbird DCIM is a cloud-based data center management system which helps facility managers with asset tracking and capacity monitoring. Key features include request management, environment monitoring, 3D visualization, business intelligence, and search functionality.
The Sunbird platform enables users to maintain an inventory of data center assets, including servers, storage, networking equipment, patch panels, and applications. Teams can select locations and define criteria to find capacities for new equipment, and monitor capacity parameters such as space, weight, temperature, humidity, power load, budgeted power, and measured amps.
Sunbird DCIM enables team members to generate change requests, automate device moves and maintain an audit trail of requests, as well as work orders to help optimize operations and workflows.
Sunbird DCIM helps managers monitor and measure energy usage within the facility and view costs by data center, business unit, service, or application. The platform's 3D thermal maps and environmental sensors help facility teams forecast and address changes by spotting temperature, humidity, and air pressure trends.
Starting price
per month
Alternatives
with better value for money
Sunbird DCIM’s user interface
Sunbird DCIM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Sunbird DCIM?
Users think Sunbird DCIM offers an intuitive interface, strong visualization tools, and simplifies data center management, making asset tracking, power monitoring, and reporting more efficient. They appreciate the ease of use, quick setup, and responsive customer support, noting that training resources and regular updates help teams adapt quickly and resolve issues. They find integration with other systems and customization options valuable for various workflows.
Some say the learning curve can be steep due to the depth of features, and they wish for more advanced reporting, improved customization, and enhanced device compatibility. They report occasional challenges with initial setup and interface intuitiveness.
Select to learn more
Who uses Sunbird DCIM?
Based on 173 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Sunbird DCIM's key features
Most critical features, based on insights from Sunbird DCIM users:
All Sunbird DCIM features
Features rating:
Sunbird DCIM awards
Sunbird DCIM alternatives
Sunbird DCIM
Starting from
3.99
Per month
netTerrain DCIM
Starting from
4926
Per year
Freshservice
Starting from
29
Per month
SysAid
Starting from
No pricing info
Sunbird DCIM pricing
Pricing plans
Pricing details:
User opinions about Sunbird DCIM price and value
Value for money rating:
To see what individual users think of Sunbird DCIM's price and value, check out the review snippets below.
Amy B.
Data Center Analyst
Anders B.
Technical Specialist
Sunbird DCIM integrations (10)
Integrations rated by users
We looked at 173 user reviews to identify which products are mentioned as Sunbird DCIM integrations and how users feel about them.
Integration rating: 3.8 (4)
Other top integrations
Sunbird DCIM customer support
What do users say about Sunbird DCIM customer support?
Customer support rating:
We analyzed 57 verified user reviews to identify positive and negative aspects of Sunbird DCIM customer support.
Widespread user sentiment highlights Sunbird DCIM's fast, knowledgeable, and highly responsive support team.
A number of users appreciate the team's willingness to provide workarounds and long-term solutions for unique issues.
Multiple users value the ease of accessing support, including direct escalation to management and next-level engineers.
A significant portion of users mention helpful onboarding, training sessions, and extensive self-help resources like videos and articles.
Support options
Training options
To see what individual users say about Sunbird DCIM's customer support, check out the review snippets below.
“The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.”
Nathan D.
Infrastructure Support Analyst
“Since implementing dcTrack, Sunbird has consistently demonstrated its commitment to promptly addressing service tickets and effectively resolving issues.”
William S.
Professional Field Engineer
“Anytime I've had a question and reached out to support, they've responded promptly with a clear answer that allows me to either resolve the issue or pass on the needed information. ”
Lynn R.
System Engineer
Sunbird DCIM FAQs
Sunbird DCIM has the following pricing plans:
Starting from: $3.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Sunbird DCIM?
Sunbird DCIM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Sunbird DCIM support?
Sunbird DCIM supports the following languages:
Chinese (Simplified), English, French, German, Japanese
Q. Does Sunbird DCIM offer an API?
Yes, Sunbird DCIM has an API available for use.
Q. What other apps does Sunbird DCIM integrate with?
Sunbird DCIM integrates with the following applications:
Track Vacation Rental PMS, BMC Helix ITSM, Jira, Cherwell Service Management, Microsoft Teams, Domo, Slack, Tableau, ServiceNow, Microsoft Power BI
Q. What level of support does Sunbird DCIM offer?
Sunbird DCIM offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat
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