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Sunbird DCIM Logo

Data center management system for mid to large enterprises

Table of Contents

Sunbird DCIM - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sunbird DCIM overview

What is Sunbird DCIM?

Sunbird DCIM is a cloud-based data center management system which helps facility managers with asset tracking and capacity monitoring. Key features include request management, environment monitoring, 3D visualization, business intelligence, and search functionality.

The Sunbird platform enables users to maintain an inventory of data center assets, including servers, storage, networking equipment, patch panels, and applications. Teams can select locations and define criteria to find capacities for new equipment, and monitor capacity parameters such as space, weight, temperature, humidity, power load, budgeted power, and measured amps.

Sunbird DCIM enables team members to generate change requests, automate device moves and maintain an audit trail of requests, as well as work orders to help optimize operations and workflows.

Sunbird DCIM helps managers monitor and measure energy usage within the facility and view costs by data center, business unit, service, or application. The platform's 3D thermal maps and environmental sensors help facility teams forecast and address changes by spotting temperature, humidity, and air pressure trends.

Starting price

3.99 /
per month

Alternatives

with better value for money

Sunbird DCIM’s user interface

Ease of use rating:

Sunbird DCIM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(48)
5(126)

What do users say about Sunbird DCIM?

I know it's not Sunbird's "usual" website traffic, but I also know that DC operators need these tools to make decisions, and perhaps hosting these types of tools would drive more traffic, and drive better engagement with and between your customers.

Select to learn more


Who uses Sunbird DCIM?

Based on 174 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Information Technology and Services
Telecommunications
Financial Services
Government Administration
Others

Use cases

Data Center Management
IT Asset Management
IT Management
Network Mapping

Sunbird DCIM's key features

Most critical features, based on insights from Sunbird DCIM users:

Real-Time monitoring
Power Management
Inventory management
Real-Time data
Alerts/Notifications
Real-Time notifications

All Sunbird DCIM features

Features rating:

Hierarchical mapping
IT asset tracking
Location-Based mapping
Data visualization
Dashboard
Reporting & statistics
Role-Based permissions
Asset tracking
Reporting/Analytics
Capacity management
Configuration management
Activity dashboard
Access controls/permissions
Data import/export
Configurable workflow
Cost tracking
Uptime reporting
Performance monitoring
Audit management
Device auto discovery
Change management
Compliance management
Multi-User collaboration
API
Workflow management
Event logs
IT reporting
Drag & drop
Monitoring
Dependency tracking
Data storage management
Real-Time reporting
Real-Time updates
Customizable fields
Color codes/icons
Charting
Self-Updating maps
Third-Party integrations
Audit trail
Visual analytics
Asset lifecycle management

Sunbird DCIM awards

Sunbird DCIM alternatives

Sunbird DCIM logo

Starting from

3.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
PRTG logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Sunbird DCIM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Power IQ DCIM Monitoring

3.99

Per month

Features included:

  • 2d Visualization
  • Built-in Charts and Reports
  • Online Training Videos
  • Unlimited Data Points
  • Unlimited Sites
  • Unlimited Users
  • Webcam Support

dcTrack DCIM Operations

13.99

Per month

Features included:

  • Automate Power Budgeting for Devices
  • Automatic Rack and Row Elevations
  • BMC Integration
  • Data Circuit Tracking
  • Measure Cable Lengths Accurately

DCIM Suite Bundle

19.77

Per month

Features included:

  • Audit Logs
  • Auto Discovery Facility
  • Free Plugins for Third-Party Pdus
  • Rpps
  • Upss

User opinions about Sunbird DCIM price and value

Value for money rating:

To see what individual users think of Sunbird DCIM's price and value, check out the review snippets below.

“The Support help has been amazing. Prompt, patient and very helpful towards resolving any issue.”
AB

Amy B.

Data Center Analyst

“I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.”
Verified reviewer profile picture

Anders B.

Technical Specialist

Sunbird DCIM integrations (10)

Integrations rated by users

We looked at 174 user reviews to identify which products are mentioned as Sunbird DCIM integrations and how users feel about them.

ServiceNow logo
ServiceNow

Integration rating: 3.8 (4)

Sunbird DCIM customer support

What do users say about Sunbird DCIM customer support?

Customer support rating:

We analyzed 57 verified user reviews to identify positive and negative aspects of Sunbird DCIM customer support.

Widespread user sentiment highlights Sunbird DCIM's fast, knowledgeable, and highly responsive support team.

A number of users appreciate the team's willingness to provide workarounds and long-term solutions for unique issues.

Multiple users value the ease of accessing support, including direct escalation to management and next-level engineers.

A significant portion of users mention helpful onboarding, training sessions, and extensive self-help resources like videos and articles.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Phone support
Email/help desk
Chat

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about Sunbird DCIM's customer support, check out the review snippets below.

“The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.”

ND

Nathan D.

Infrastructure Support Analyst

“Since implementing dcTrack, Sunbird has consistently demonstrated its commitment to promptly addressing service tickets and effectively resolving issues.”

WS

William S.

Professional Field Engineer

“Anytime I've had a question and reached out to support, they've responded promptly with a clear answer that allows me to either resolve the issue or pass on the needed information. ”

LR

Lynn R.

System Engineer

Sunbird DCIM FAQs

Q. Who are the typical users of Sunbird DCIM?

Sunbird DCIM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Sunbird DCIM support?

Sunbird DCIM supports the following languages:
Chinese (Simplified), English, French, German, Japanese


Q. Does Sunbird DCIM offer an API?

Yes, Sunbird DCIM has an API available for use.


Q. What level of support does Sunbird DCIM offer?

Sunbird DCIM offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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