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Cherwell Service Management
Customizable IT service management solution
(7)
Cherwell Service Management has the following pricing plans:
Starting from: $189.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Cherwell Service Management?
Cherwell Service Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Cherwell Service Management support?
Cherwell Service Management supports the following languages:
English
Q. Does Cherwell Service Management support mobile devices?
Cherwell Service Management supports the following devices:
Android, iPad, iPhone
Q. Does Cherwell Service Management offer an API?
No, Cherwell Service Management does not have an API available.
Q. What other apps does Cherwell Service Management integrate with?
Cherwell Service Management integrates with the following applications:
Microsoft SharePoint, Nagios XI, Microsoft Outlook, Webex, Jira, Microsoft Azure, NICE CXone, Network Performance Monitor, Spiceworks, Oracle Service, Twitter/X, SAP Business One, Avaya Experience Platform, JIRA Service Management
Q. What level of support does Cherwell Service Management offer?
Cherwell Service Management offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
Cherwell Service Management is a cloud-based IT service management solution which includes eleven ITIL (Information Technology Infrastructure Library) verified processes, including incident management, knowledge management, change management, request fulfillment, and release management. Also built-in are an IT service desk, self-service customer portal, configurable dashboards, multi-sourcing service integration (MSI) and service integration and management (SIAM) functionality, and a configuration management database (CMDB). The codeless design architecture enables users to add functionality without writing code, and integrate with third-party software.
Typical customers
Platforms supported
Support options
Training options
Starting from
189
Per month
Per Feature
Starting from
79
/user
Per month
Value for money
4.4
/5
163
Starting from
189
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
163
Total features
63
5 categories
Functionality contenders
Overall Rating
4.3
/5
163
Positive reviews
88
52
15
7
1
Overall rating contenders