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Top Rated Issue Tracking Software with Commenting - Page 4

Last updated: May 2026

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98 software options

C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Arena QMS logo

Cloud-based quality and compliance management software

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With Arena QMS, organizations can track and resolve product issues effectively to ensure product launch success. Arena QMS’s ticket management ties product issues as tickets related to the product record to enhance product quality, speed innovation, and increase profitability.

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ZenHub logo

Productivity management for disruptive software teams.

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ZenHub helps agile software development teams track the progress of issues as they move across each workspace pipeline.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Perforce ALM logo

Flexible, end-to-end application lifecycle management

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Perforce ALM helps centralize & manage requirements, test cases, issues, and other product development artifacts across the entire application lifecycle.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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Kissflow logo

The ONLY Low-code platform for IT and Business.

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Kissflow enables process owners and IT developers to automate and build middle-office processes and applications.

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Vivantio logo

Flexible Software. Focused Service.

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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.

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Wrike logo

AI powered workflow management platform

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Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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Ecaldima logo
(0)

Agile ITSM & BPM platform for business-wide automation

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Ecaldima allows you to track and resolve incidents in any area with structured workflows and real-time tracking.
Each issue is logged with priority, status, responsible parties, and comments. It can be linked to known errors, automated notifications, and analyzed with KPIs.

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CrashSight logo
(0)

Cross-Platform Crash and Exception Management for Games

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CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch. Native integration for Unreal Engine, Unity, and Cocos. Real-time dashboard, 20+ search dimensions, configurable alerts.

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IntraHub logo
(0)

Project management tool with time tracking and data security

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IntraHub is an interactive and transparent project management system that provides team organization, company communication, and document storage. IntraTime is a flexible time recording and invoicing module that allows users to define how your working hours are recorded and automatically creates individual invoices for every employee. The IntraTime module also includes tools for coordinating and managing your employees, including statistics and evaluations.

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TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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OverlayQA logo
(0)

Design QA tool featuring visual bug tracking

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OverlayQA is a browser-based design QA platform for capturing and reporting UI bugs directly from staging, localhost, or production. It automatically captures screenshots, CSS values, element selectors, and viewport info when users click elements. Using AI, it converts plain-language descriptions into structured issue reports with titles, severity, and categories, exporting them to tools like Jira, Linear, and Notion.

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Punchlist logo
(0)

Effortless collaboration, unified feedback.

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Punchlist streamlines collaboration by allowing easy commenting on digital files. It integrates seamlessly with existing workflows, enhancing project feedback.

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

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dls | complaint logo
(0)

Complaints software for your document and quality management

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Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

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