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Top Rated Issue Tracking Software with Configurable workflow - Page 4

Last updated: June 2026

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93 software options

LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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Quickbase logo

Dynamic work management and project platform

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Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

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Salesforce Platform logo

Develop enterprise & customer-facing apps

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Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

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Kissflow logo

The ONLY Low-code platform for IT and Business.

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Kissflow enables process owners and IT developers to automate and build middle-office processes and applications.

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Intelex EHS Software logo

Web-based EHS and quality management software

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EHS Software is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Vivantio logo

Flexible Software. Focused Service.

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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.

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Wrike logo

AI-powered work delivery platform

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Wrike is the trusted work delivery platform for issue tracking. AI helps your team centralize all issues, bugs, and support tickets in one governed environment. Streamline collaboration and prioritization, and use workflow automations and dashboards to monitor queues and resolve problems faster.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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SpiraTest logo

Powerful Test Management Software

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Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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Ecaldima logo
(0)

Agile ITSM & BPM platform for business-wide automation

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Ecaldima allows you to track and resolve incidents in any area with structured workflows and real-time tracking.
Each issue is logged with priority, status, responsible parties, and comments. It can be linked to known errors, automated notifications, and analyzed with KPIs.

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TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

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dls | complaint logo
(0)

Complaints software for your document and quality management

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Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

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