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Top Rated Issue Tracking Software with Configurable workflow - Page 2

Last updated: June 2026

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93 software options

PractiTest logo

Test management for professionals.

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Manage bugs within PractiTest, or integrate your existing bug tracker into the process.

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Rely logo

Intelligent case management platform

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Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Bugasura logo

Agentic QA For The AI Era - to test, track, and ship faster.

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Agentic QA issue tracking with Asuras, duplicate detection, real-time reports, Eagle Eye, MCP Server, integrations, and multilingual support.

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Intelocate logo

Operations management platform

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Intelocate is a complete operations platform for multi-location businesses that helps create efficiencies from head office through to the frontline by consolidating issue reporting and resolution, task management, communication, and reporting tools into a single, intuitive dashboard.

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Xurrent logo

Service Management for the Modern Enterprise

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Xurrent AI Service Desk puts intelligence in the flow of work. Embedded Sera AI and a native virtual agent summarize, classify, and route instantly, draft knowledge, and power 24/7 self service. Launch in 5 weeks with no bolt ons. Reduce MTTR and lift CSAT across the enterprise.

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Miruni logo

Spend less time debugging: screen capture + technical data.

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BugReplay saves you time with exceptional bug reporting technology. With BugReplay, you can synchronize your screen recording with Javascript logs, network traffic, server-side exceptions & all the information you need to optimize your workflow and diagnose and fix issues faster than ever before.

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MantisHub logo

Cloud-based issue and bug tracking solution

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MantisHub is a cloud-based issue tracking solution designed to help businesses track issues and bugs over the web via an easy-to-use interface. It serves a wide range of clients including end-users, managers, and developers by generating off-the-shelf reports, analyzing trending charts, and conducting in-depth analyses.

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SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

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Evotix logo

Evotix - future-proof enterprise EHS&S software.

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Evotix is an enterprise EHS&S platform on a single codebase and shared data model. Admins make changes with no-code tools, the mobile app captures work in the field, and open APIs connect to enterprise systems. 800+ organizations proactively manage EHS&S risk with Evotix.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Wowdesk logo

Omnichannel customer service help desk software

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Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

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Planio logo

Manage Sofware Projects in One Place

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Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

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ScriptRunner for Jira logo

Issue tracking software built for businesses using Jira

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ScriptRunner for Jira is an issue tracking software that helps businesses customize workflows, conduct JQL based search, schedule alerts for recurring tasks and more. Supervisors can create issues on project creation, set-up issue transition rules, add comments, and set priorities.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Project Insight logo

A complete picture of project work across teams and systems.

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Empowers team members to escalate problems that arise on tasks and projects, in order to resolve them faster. Issues can be posted on tasks, project or folder.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Taqtics logo

Operations management platform for retail & restaurants

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Taqtics is an operations management platform designed specifically for retail and restaurant industries, to help drive consistent and compliant store operations by giving managers the tools they need to effectively manage day-to-day operations across dispersed stores.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Adminitrac logo

Clould-based Issue Tracking for Professional Teams

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AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser.

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