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Issue Tracking Software for Windows - Page 2

Last updated: February 2026

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114 software options

Naverisk logo

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Vivantio logo

Flexible Software. Focused Service.

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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Sentry logo

Track exceptions with modern error logging

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Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

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Project Insight logo

Cloud-based software for managing projects and related tasks

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Empowers team members to escalate problems that arise on tasks and projects, in order to resolve them faster. Issues can be posted on tasks, project or folder.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Arena QMS logo

Cloud-based quality and compliance management software

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With Arena QMS, organizations can track and resolve product issues effectively to ensure product launch success. Arena QMS’s ticket management ties product issues as tickets related to the product record to enhance product quality, speed innovation, and increase profitability.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bugasura logo

Test faster. Ship smarter. Together.

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Built for teams that move quick and hate clutter. Bugasura helps you track, assign, and resolve issues across projects with total clarity. Every issue has context, ownership, and visibility — so nothing slips through the cracks. Track smarter, not harder.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Tracker logo

Customer Service and Support Management Software

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Tracker provides adaptable tools to help streamline the issue tracking process, manage workloads, increase productivity, and directly impact the bottom line.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

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osTicket logo
Category Leaders

Open-source customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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Binfire logo

Project management & collaboration software With Agile

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Complete bug tracking associated with tasks

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Intelex EHS Software logo

Web-based EHS and quality management software

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EHS Software is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies

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Twproject logo

Complete & Friendly project management for all teams

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Twproject is the all-in-one project management tool that makes planning, tracking, and collaboration effortless. Manage tasks, workload, and timesheets in one smart, easy-to-use platform—cloud or on-premise. Boost team performance now!

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Xurrent logo

Service Management for the Modern Enterprise

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Xurrent AI Service Desk puts intelligence in the flow of work. Embedded Sera AI and a native virtual agent summarize, classify, and route instantly, draft knowledge, and power 24/7 self service. Launch in 5 weeks with no bolt ons. Reduce MTTR and lift CSAT across the enterprise.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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