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Top Rated Issue Tracking Software with Free - Page 2

Last updated: September 2026

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58 software options

Helprace logo

All-in-one customer service solution

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Tackle every bug and customer issue with a unified trouble ticketing and feedback management system: Question, Idea, Problem, Praise.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Adminitrac logo

Clould-based Issue Tracking for Professional Teams

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AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Request Tracker logo

The system you need to track the tasks you can't forget.

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Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

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Sentry logo

Track exceptions with modern error logging

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Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

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EthicsPoint logo

Incident management & issue hotline service

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EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

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Bugfender logo

Bug tracking & log management tool for software developers

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Bugfender is a bug tracking software designed to help developers view mobile or web application logs and track and resolve bugs or issues on a unified platform. It enables IT teams to automatically send device logs to the server and organize them by sessions, devices, and application versions.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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osTicket logo

Open-source customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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Perforce ALM logo

Flexible, end-to-end application lifecycle management

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Perforce ALM helps centralize & manage requirements, test cases, issues, and other product development artifacts across the entire application lifecycle.

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Wrike logo

AI-powered work delivery platform

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Wrike is the trusted work delivery platform for issue tracking. AI helps your team centralize all issues, bugs, and support tickets in one governed environment. Streamline collaboration and prioritization, and use workflow automations and dashboards to monitor queues and resolve problems faster.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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Kualitee logo

Cloud/on-prem AI test management for QA teams

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Kualitee embeds defect tracking into testing. Bugs are logged with detailed context (environment data, requirements, test cases) for quick developer resolution. Teams use custom workflows and priority setting to track progress.

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Vivica logo
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AI-powered property management platform

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Vivica is property management software designed for landlords managing rental properties ranging from single units to multiple buildings. The platform features AI-powered maintenance triage that automatically classifies issue severity, a tenant mobile app for reporting problems with photos, and portfolio management tools for tracking properties, units, and tenants. It includes team collaboration features with customizable access controls and activity timelines for tracking maintenance requests.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

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