App comparison
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Service Desk
19 software options
Sponsored
Freshservice
5
414
4
232
3
30
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Helpdesk 365
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SharePoint IT Ticketing System for Microsoft 365
Read more about Helpdesk 365
ALVAO Service Desk
5
18
4
10
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered ITSM solution designed for Microsoft 365
Read more about ALVAO Service Desk
Summit
5
16
4
8
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of IT service management begins with AI.
Read more about Summit
EcholoN
5
23
4
12
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software for managing customer service processes
Read more about EcholoN
Alloy Navigator
5
35
4
28
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
Read more about Alloy Navigator
Siit
5
6
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The employee help desk for people-centric companies
Read more about Siit
AppBase DCM & BPM Platform
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI supported low-code platform for case management solutions
Read more about AppBase DCM & BPM Platform
Virima
5
9
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CMDB automation and complete IT asset management
Read more about Virima
SolarWinds Service Desk
5
365
4
192
3
18
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
Deepser
5
35
4
17
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk, CRM, and asset management software
Read more about Deepser
Issuetrak
5
134
4
57
3
13
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
OpenText Service Management
IT service management and ticketing solution
Read more about OpenText Service Management
DiliGenie
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Your IT Projects with DiliGenie’s Smart Tools!
Read more about DiliGenie
Vivantio
5
83
4
68
3
24
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
C2
5
7
4
4
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The ultimate ITSM platform
Read more about C2
HaloITSM
5
29
4
14
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM solution for managing incidents & assets
Read more about HaloITSM
Mint Service Desk
5
18
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk and asset management solution
Read more about Mint Service Desk
Hornbill
5
22
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workflow automation software for service, IT & HR teams
Read more about Hornbill
