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Top Rated Service Desk Software with Freelancers - Page 6

Last updated: September 2026

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151 software options

TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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T-HelpDesk logo
(0)

Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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Incident IQ logo

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

Read more about Incident IQ

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One to One Plus logo

Asset and help desk management software for K-12 schools

One to One Plus is a cloud-based K-12 asset management and help desk platform that helps schools track inventory, manage support requests, automate workflows, streamline audits, improve accountability, and simplify technology operations with reporting, notifications, and compliance tools.

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iTOP logo

Cloud based visitor management solution

iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

Read more about ConnectWise PSA

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IT Care Center logo

IT service management solution

IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises.

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TACO logo
(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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Atomicwork logo

Building the AI workforce for IT.

Atomicwork is the AI workforce platform for modern IT teams. Deploy and govern AI coworkers across IT, HR, Finance, and Legal with full ITSM and ESM capabilities, 100+ integrations, and enterprise-grade security built in.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

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ServiceTeam ITSM logo
(0)

Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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Infraon Helpdesk logo
(0)

Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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OpenText Service Management logo
(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

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KIX logo
(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

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Tuva IT logo
(0)

An AI Assistant to automate your IT Service Management

Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.

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HappyFox Assist AI logo
(0)

AI & conversational ticketing for channels on Slack & Teams

HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

Read more about House-on-the-Hill

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

Read more about Startly

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Suptask logo

Team ticketing for faster resolutions integrated in Slack

Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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Serviceware Processes logo
(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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DeskOne logo
(0)

Customer Service Solution

DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation.

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SYDLE ONE logo

BPMS, ECM, CRM & Service Desk- All-in-one platform

SYDLE ONE is an enterprise all-in-one digital platform that offers integrated business process management, content management, customer relationship management, data analytics, and service desk solutions.

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etrack1 logo
(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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