getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Service Desk Software with Freelancers - Page 5

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

151 software options

Electric AI logo

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Read more about Electric AI

Users also considered
Track-It! logo

Help desk and asset management

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

Read more about Track-It!

Users also considered
Autotask PSA logo

IT Business Management Software Platform

Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Read more about Autotask PSA

Users also considered
Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE service desk (helpdesk) solution. Used by 12 million companies. Cloud, mobile, open source editions.

Read more about Bitrix24

Users also considered
SoftDesk logo
(0)

AI-powered help desk for chat and email support

SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

Read more about SoftDesk

Users also considered
SP Employee Hub logo
(0)

Service desk solution

SP Employee Hub is a comprehensive self-service portal on Microsoft 365. Built with SharePoint and Teams, it centralizes employee engagement, HR services, and internal communication—connecting your workforce to the tools, info, and resources they need.

Read more about SP Employee Hub

Users also considered
RentCafe Senior Living Portal logo

Secure intuitive online solution designed for senior living

RentCafe Senior Living Portal provides a secure online portal for senior living residents and families to make payments, review health information, sign documents and communicate with care staff from any device.

Read more about RentCafe Senior Living Portal

Users also considered
LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

Read more about LogMeIn Rescue

Users also considered
TeamWox logo

Online groupware and collaboration software

TeamWox is a web-based collaboration software with HRM, Task and Document Management, CRM, Service Desk and IP PBX suits in 30 languages.

Using this groupware, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox system allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.

Read more about TeamWox

Users also considered
Vorex logo

Manage clients and projects on a single platform

Vorex provides a business management platform that weaves together complete online project management with professional services automation features that streamline day-to-day operations for growing small professional services organizations and IT providers via an easy-to-use cloud-based solution.

Read more about Vorex

Users also considered
Jack Project logo
(0)

Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

Read more about Jack Project

Users also considered
OpenText ZENworks Service Desk logo
(0)

Cloud-based service desk platform

ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

Read more about OpenText ZENworks Service Desk

Users also considered
FluentPro G. A. Suite logo

Microsoft PPM governance, administration, and backup

FluentPro G.A. Suite provides backup, recovery, configuration management for Microsoft Project Online.

Read more about FluentPro G. A. Suite

Users also considered
EcoShip logo
(0)

AI powered Multi-Carrier shipping platform

EcoShip is an intelligent platform for ecommerce brands to compare carrier rates, create labels, and manage shipments from a single dashboard.

Read more about EcoShip

Users also considered
SP IT Helpdesk logo

Microsoft 365-based solution to streamline IT support

Microsoft 365-based IT Helpdesk to manage tickets, automate support, and improve resolution times—built on SharePoint and Teams.

Read more about SP IT Helpdesk

Users also considered
Ellevo Next logo
(0)

Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

Read more about Ellevo Next

Users also considered
ITarian logo

IT and remote access management solution

ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

Read more about ITarian

Users also considered
LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

Read more about LogMeIn Resolve

Users also considered
Nilex Service Platform logo

ITSM platform with ticketing and social media monitoring

Nilex offers fully customizable, GDPR compliant, web and mobile responsive ITSM solutions that enable complete control over business processes, with ticket management, social media monitoring, asset management, service catalog, shared services, and customer support

Read more about Nilex Service Platform

Users also considered
Proactivanet logo

IT asset management (ITAM) software

Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

Read more about Proactivanet

Users also considered
i-net HelpDesk logo
(0)

Streamline Support with Intelligent Ticketing

i-net HelpDesk is a flexible service desk solution for managing customer and internal support requests. Automate ticket workflows, enable self-service, leverage optional AI assistance, and improve response times through intelligent ticketing, collaboration, and knowledge management.

Read more about i-net HelpDesk

Users also considered
Harmony logo

AI-powered enterprise service management platform

Harmony is an enterprise service management platform that uses AI agents to autonomously resolve user requests across IT, HR, legal, and finance departments. The software features an AI helpdesk agent that handles password resets, application access requests, and device management, while proactive agents detect and address issues before they impact users. Harmony automatically generates and maintains a dynamic knowledge base by learning from tickets and organizational context in real time.

Read more about Harmony

Users also considered
nVision logo

Security software for managing IT assets, networks & systems

Network and user activity monitoring, hardware and software inventory, remote technical support, protection against data leaks.

Read more about nVision

Users also considered
DeskDay logo
(0)

Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

Read more about DeskDay

Users also considered
EV Self Help logo
(0)

Knowledge management and employee self-service platform

EV Self Help is a knowledge management software designed to help healthcare, insurance, manufacturing, and other sectors capture and deliver guided knowledge experiences among employees and customers to resolve issues through self-help.

Read more about EV Self Help

Users also considered