Evergage Reviews

Evergage

The Real-Time Personalization Platform

Evergage

Review Summary

Pros

Cons

Overall rating

4.3

(7)

5

4

3

2

1

2

5

0

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positive reviews
100%
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7 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Evergage is a great platform to engage your customer in a personalized and strategic manner.

Reviewed 3 years ago

The ability to A|B test different website pages, communications, and messages based upon multiple datapoints, segmentation, and personalization at a reasonable price.

Pros

The software is an affordable platform which allows a marketer to A|B test and essentially personalize content on a variety of datapoints. At a previous position, we would have customers who went to click and leave the cart, be served up a 10% coupon before leaving in an effort to encourage the purchase. You can also test landing pages, and setup triggers based upon audience demographics, etc. A full suite of analytics will also be available to help you analyze the efficiency of your messages. All of this can be done across previous customer segments, or existing customer segments. Customer support is dedicated and strong.

Cons

There's not a ton to dislike about Evergage. The prices are reasonable, the support is strong, and the platform has a ton of features to allow a marketer to successfully conduct an A|B test, content/message customization, and more automated personalized ways of communication with one's target audience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be better

Reviewed 6 months ago

Generally it is a great tool that allows you to do great deals of things.

Pros

What amazes me about this tool are the possibilities it gives you, there are so many features and so many things this can be utilized for. The interface is quite user friendly and you get use to it pretty fast

Cons

The amount of things it allows you to do comes at the cost of some technical difficulties. Sometimes we have issues testing the prepared campaigns before going live, we have to reinstall the Chrome extension that is available multiple times to get it to work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Software for Real-Time Analysis

Reviewed a year ago
Pros

Evergage helps me to turn difficult tasks into simple ones. For example: helps us completely target and personalize our campaigns. It's very easy to configure! The tool has a great support team, they are available at all hours and help organizations with strategy & everyday needs.

Cons

There isn't much I dislike about Evergage. Sometimes the tool buggy and crashes. It has a medium learning curve. Initially, is hard to learn how to build learning recipes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to use conversion tool ideal for small companies

Reviewed 2 years ago

We are creating a department specialized in ecommerce within the agency where I work and we give great importance to the AB testing tools; we have used Evergage and it has been a rewarding experience.

Pros

It is very easy to create audiences and see a preview of what we are looking for as an objective. The analysis in the application is very good to check the efficiency of campaigns and based on that to adjust settings. The price quality ratio is excellent, it is not expensive for the functions it has. The support is another high point, with people willing, with advanced knowledge.

Cons

There are no cons worth mentioning, maybe the only thing I noticed is that the learning curve with some functions is a little complicated, but it is understood that to use this type of platform you must have prior knowledge in AB testing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Flexible conversion tool that is fairly easy to use

Reviewed 3 years ago

Experience testing and creation of conversion paths and win-back campaigns.

Pros

Easy to build targets and segments. Easy to preview experience. Do not need coding experience to create tests and experiences.

Cons

Non-intuitive way to track results. Limited charting and results visualization. Some issues with how things render on mobile.

Overall Rating
  • Ease of use
  • Features

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Great for sharing targeted messages

Reviewed 3 years ago
Pros

I like how powerful the tool is. With Evergage we are able to score customer engagement and engage our customers directly in the app.

Cons

You do need to invest the proper amount of time to learn how to use Evergage. There are a couple parts of the system that can be tricky to understand how to use at first.

Overall Rating
  • Value for money
  • Ease of use
  • Customer support

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This reviewer only left a rating

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review