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Edge Logo

Cloud-based solution for online reputation management.

Table of Contents

Edge - 2026 Pricing, Features, Reviews & Alternatives

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Edge overview

What is Edge?

Edge is a cloud-based solution that helps franchise businesses manage online reputation via customer reviews tracking and employee recognition. The software facilitates integration with various point-of-sale (POS) systems to streamline the collection and management of customer feedback on Google. It includes an analytics feature that provides insights into employee reviews and mentions. This allows brands to create customized competitions and incentives for employees when customers leave positive reviews. Key features include real-time activity feed, job satisfaction surveys, employee flex rewards, and sales leaderboards.

Key benefits of using Edge

- Automate Customer Reviews
- Create Sales Competitions
- Manage Employee Recognition
- Ensure Employee Accountability

Starting price


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Edge’s user interface

Ease of use rating:

Edge reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10
Rating distribution

5

4

3

2

1

0

0

1

0

0

Edge's key features

Most critical features, based on insights from Edge users:

Review generation
Real-Time notifications
Review monitoring
Surveys & feedback

All Edge features

Features rating:

API
Customizable reports
Engagement tracking
Reporting/Analytics
Response management
Review request
Review sharing
SEO management
Third-Party integrations
Widgets

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Edge support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Webinars
Videos
In Person
Documentation

Edge FAQs

Q. Who are the typical users of Edge?

Edge has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Edge support?

Edge supports the following languages:
English


Q. Does Edge support mobile devices?

Edge supports the following devices:
Android, iPhone


Q. Does Edge offer an API?

Yes, Edge has an API available for use.


Q. What other apps does Edge integrate with?

Edge integrates with the following applications:
MJ Platform, WooCommerce, Shopmonkey, BLAZE, ABC Glofox, PestPac, Booker, CDK Global, Dutchie, ClubReady, ABC Ignite, Mariana Tek, MyTime, Tekmetric, KORONA POS, IndicaOnline, Weave, Club Automation, Shopify


Q. What level of support does Edge offer?

Edge offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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