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MyTime Logo

MyTime

4.6
(121)

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Appointment scheduling, POS & customer engagement platform

(27)

MyTime Pricing, Features, Reviews and Alternatives

MyTime FAQs

Q. What type of pricing plans does MyTime offer?

MyTime has the following pricing plans:
Starting from: $169.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of MyTime?

MyTime has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does MyTime support?

MyTime supports the following languages:
English


Q. Does MyTime support mobile devices?

MyTime supports the following devices:
Android, iPad, iPhone


Q. Does MyTime offer an API?

Yes, MyTime has an API available for use.


Q. What other apps does MyTime integrate with?

MyTime integrates with the following applications:
Microsoft Outlook, Meta for Business, Quickbooks Online, Google Calendar, Instagram, Google Maps


Q. What level of support does MyTime offer?

MyTime offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

MyTime product overview

Price starts from

169

Per month

Flat Rate

What is MyTime?

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

Key benefits of using MyTime

  • Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

  • Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

  • Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

  • Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

  • Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

  • Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    Documentation
    Webinars

    Not sure about MyTime? Compare it with a popular alternative

    Starting from

    169

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    30

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    MyTime pricing information

    Value for money

    4.4

    /5

    121

    Starting from

    169

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MyTime features

    Functionality

    4.3

    /5

    121

    Total features

    90

    14 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access
    Customizable Templates

    Functionality contenders

    MyTime users reviews

    Overall Rating

    4.6

    /5

    121

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    92

    21

    1

    2

    5

    Pros
    Ability to book appointments is super easy. The dashboard is a great way to view a snapshot of the business.
    This is a great company. I started with them when they first launched, and the progress has been amazing.
    I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized.
    Cons
    I had several customers book my services incorrectly and were charged incorrectly because of this.
    They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.
    It is hard sometimes to find something wrong with a software. This is going to be one of those time.

    Overall rating contenders

    FK
    AvatarImg

    Farrah K.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Makes scheduling a total dream

    Reviewed 6 years ago
    Pros

    Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier

    Cons

    Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature

    MF
    AvatarImg

    Monica F.

    Cosmetics, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    A hairstylist on Mytime

    Reviewed 6 years ago

    We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system. Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

    Pros

    I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

    Cons

    There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.

    TY
    AvatarImg

    Theresa Y.

    Retail, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Disappointing product, unprofessional team, borderline scam

    Reviewed 7 months ago
    Pros

    It is a POS system, that we were required by our franchisor to use.

    Cons

    Team is completely unprofessional. The onboarding "specialist" was incompetent, and had difficulty scheduling our first meeting properly. Functionality is so limited. The system would have many errors and was extremely glitchy. Customer service is awful. When trying to troubleshoot, they would book "fake" appointments in the live system, which blocked off my stylists' availability and cost them customers. They continued to charge me, even after I cancelled service. Leadership does not seem to care to improve service. Seems like a borderline scam. I would have switched from them, except the franchisor required us to use them.

    KF
    AvatarImg

    Kevin F.

    Hospital & Health Care, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My Time adds hours to my day.

    Reviewed 8 years ago

    Easy to use. A few clients have managed to make mistakes in scheduling but it is rare. This app has been a huge help to me.

    Pros

    s a massage therapist I can't answer the phone when I am working. My Time lets my clients schedule quickly without phone tag.

    Cons

    The software is great. My only critical remark is they don't email statements to me when they take payment from me. And their website could be more user friendly- such as an easier to find log-in button on the front page.

    EH
    AvatarImg

    Erin H.

    Hospital & Health Care, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Usually amazing!

    Reviewed 7 years ago

    Customer support is really the only pause here...it used to be above expectations and now follow up is needed for recognition of issues and multiple calls or emails to find solutions.

    Pros

    The continuity of image it creates for my business!

    Cons

    Every improvement or addition seems to come with bugs.

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