MyTime Pricing, Features, Reviews & Comparison of Alternatives

MyTime Reviews

MyTime

Online customer scheduling software

4.73/5 (60 reviews)
9,071     2,337

MyTime is designed to help businesses grow, schedule, and retain clients.

MyTime differentiates itself from other scheduling software by maintaining a strong focus on customer acquisition and retention, with scheduling at its core. MyTime has all the tools businesses need under one roof: easy-to-use, comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. You can use it on the web or on the go with iPhone and Android apps.

MyTime’s Scheduling and business software also integrates with their popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping make your business more visible and easier to find for new customers.

By combining scheduling, client history, reporting, email and online marketing, and a Point of Sale, MyTime’s tools all fit together to help you manage your entire business.

MyTime is the winner 2013 LAUNCH Conference, was named Best New App by Apple, and has been featured in Forbes, Entrepreneur, ABC News, TechCrunch, and others.
mytime.com

MyTime Reviews (60)

Latest reviews

 BEST BUSINESS CHOICE IN 2017!

I am more than grateful that I added MYTIME to my business website, Facebook and business! My clients and I have experienced a stronger communication system, 24/7 options for scheduling appointments and ease of payments! IT IS THE BEST in 2017!!

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Reviewed 10th of March by JOHN CONRAD

 

 Simplifies my calendar and my bookings!

I shopped around and tried many other web booking programs before I found and settled down with MyTime. The customer service helped me at all hours of the day and after getting used to their layout, I was sailing! I have more bookings than my weeks allow for and being a mobile business, I can ...

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Reviewed 10th of March by Bethany Linnenkohl

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Key Features of MyTime

  • Online scheduling and appointment booking
  • Full client history manager including notes and photos
  • Instant Message your clients with MyTime Communicator
  • Listing Manager lets customers find you on 150 popular sites
  • Keep track of your staff's payroll
  • See vital reports about your revenue, clients, & more

MyTime Screenshots (11)

MyTime screenshot: MyTime’s Client Manager is a CRM system that stores all of your customers’ records in one place.MyTime screenshot: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one.MyTime screenshot: Reputation Manager is a powerful tool that increases your SEO and web presence, helping more customers find you online. MyTime screenshot: Various standard reports are built into MyTime and can be used out of the box.MyTime screenshot: MyTime Communicator is an instant-messenger for your clients, and comes free with Scheduler.MyTime screenshot: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation managementMyTime screenshot: MyTime lets you manage your whole business on the web and on Android and iPhone apps. MyTime screenshot: MyTime’s simple layout gives you full control over your schedule, availability, and pricesMyTime screenshot: Millions of people use the MyTime booking site or mobile apps to search for businesses, and a MyTime Marketplace listing increases your visibility to potential clients.MyTime screenshot: MyTime point-of-sales processes payments for appointments and productsMyTime screenshot: Set your working hours and availability as needed, on the web or mobile apps

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support

Alternatives to MyTime

Benefits

Find new clients, increase revenue, and client loyalty with powerful online marketing tools.

Save time with scheduling, client management, and POS (Point of Sale) software.

Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

Put all client communications (SMS, emails, etc) in one place with MyTime Communicator, a built-in instant messenger.

Keep all the software you need to run your business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

Generate clear, easy-to-understand reports.

Who is MyTime For?

  • Experience level: Beginner to advanced
  • Industry: Service-based industries such as automotive, health and beauty, home and garden, medical and dental, sports and fitness, lessons and tutoring, and pet care businesses
  • Business size: Small, sole-proprietor businesses to large, multi-location national chains
  • Departments/roles: Business owner, location/store manager, marketing manager, and front-line service staff
  • Budget/point: Starts at $9.99 per month per location for basic scheduling
  • Example customers: Shapes Brow Bars, Midas Automotive, Happy Nails Spas and Salons, 417 Massage Therapy and Wellness, Clearwater Escape Massage Therapy, Monzon Housecleaning, and Top Shine Auto Detailing.
Read the full GetApp Analysis

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

GetApp Analysis

MyTime makes running and growing your business easy by helping you attract, schedule, and retain clients. Its online appointment scheduling, marketing, and POS software let you manage every aspect of your business in one place, saving time, increasing revenue, and reducing operating costs. MyTime also connects you with new clients through the MyTime Marketplace, where millions of people come to search and book local businesses near them.

The software is popular with more than 100 types of services including spas, hair and nail salons, medical and dental practices, auto repair shops, massage therapists, and dog walkers. MyTime’s software can be configured to fit the needs of any business while being easy and intuitive to use. The solution gives you the same advanced tools that the “big players” have, so you can compete online and offline.

What is MyTime?

A cloud-based, all-in-one solution for local businesses, MyTime combines scheduling, client history, communication, and online marketing in one platform. It also tracks staff and payroll, inventory, and enables point-of-sale processing at a low 2.69% flat rate for credit cards. MyTime enables businesses to accept online bookings 24/7, or manually add appointments into their schedules. Its mobile apps for iOS and Android also let you manage your business on the go.

A MyTime account includes a customizable profile page on the MyTime Marketplace, where clients can find and book appointments with your business. Integrations with Google, Facebook, YP, Superpages, CitySearch, Local.com, and others can increase your web presence and online traffic.

Main Features

MyTime Scheduler

MyTime Scheduler is designed to make scheduling easy for any business size, from sole proprietors to multi-location or multi-staff businesses. MyTime’s appointment booking software is flexible and fully customizable: Enter custom or preset services, durations, prices, and choose how online appointment requests are approved. Scheduler lets you take credit card payments online or in-person for a flat 2.69% processing fee.

The software lets you set custom prices for specific clients. Clients see their own special prices when they go on MyTime to book.

With all your scheduling in one place, you can see client history, notes, and run reports that give you important insights into your business, such as revenue, client retention, and payroll for your employees, among others. All your client and appointment data integrates into MyTime’s marketing software so you can easily create campaigns.

MyTime Marketing

Online marketing is serious business. Delivering the right message at the right time is crucial to standing out from your competitors. MyTime Marketing lets you send automated email and SMS messages triggered by events such as birthdays, approved bookings, and upcoming appointments – or if a client hasn’t come in for a long time. Interactive appointment confirmations also help cut down on no-shows, and you can also enforce cancellation fees with MyTime Scheduler.

A library of ready-to-use templates lets you send promotions, happy-hour specials, holiday reminders, announcements, schedule changes, and invitations. You can edit templates to make them your own and automatically insert personal information like names, dates, and services with the click of a button. You can also create custom promo codes to reengage clients – no coding needed.

MyTime Marketing not only helps you engage existing clients; it also grows your business through partnerships, SEO, and online presence management.

Listing and Reputation Manager

MyTime Listing Manager pushes your business profile to 150 different directory sites, ensuring clients can find you anywhere on the web, including Google, Facebook, Yahoo, Yelp, Foursquare, Yellow Pages, and Superpages. Listing Manager ensures your hours, location, and service menu are always up-to-date across all your listings. This can substantially improve your SEO and visibility online with no effort on your end, making it a powerful customer acquisition tool.

Research shows that just one negative review can decrease sales up to 9%. MyTime Reputation Manager monitors reviews written about your business across the web and alerts you via email or SMS if a negative one comes in. You can immediately respond to negative reviews and turn the situation around in your favor, as well as thank clients leaving positive reviews.

Communicator

MyTime is equipped with an instant messaging tool that lets you keep all your conversations with clients in one place. MyTime Communicator is included for free with Scheduler.

Messages automatically send as SMS, email, or push notifications to the MyTime mobile apps – and you can send text or photos. Communicator makes it easy to stay in touch with your clients without giving up your personal cellphone number.

Point of Sale and Inventory

MyTime lets you take payment for appointments and products. You can add tips and calculate sales tax from the website or mobile app. It charges a 2.69% flat processing fee for credit card transactions. Clients’ cards remain on file for their next appointment so you can charge with one click.

The software also lets you set up and track inventory for products, which can be added on to service charges. Inventory alerts let you know when you’re low on stock, and reports let you see all your sales data, anytime.

MyTime Marketplace

Launched in 2012, MyTime Marketplace is used by millions of people looking for appointments every month. A Marketplace profile boosts your reach by featuring your company where people go to find the services they need. Clients can see your service menu, reviews, and appointment availability. When clients discover your MyTime profile and book an appointment with you, you’re immediately notified.

Through MyTime’s partner integrations, your profile is also featured across a network that includes Google, Facebook, Local.com, Yellow Pages, Superpages, Citysearch, and others. Profiles are mobile-optimized to increase search ranking and make it easier for clients to book.

Integrations

MyTime integrates with third-party scheduling tools such as iCal, Appointment-Plus, Appointy, BookFresh, Booker, Dentrix, Eaglesoft, Full Slate, Google Calendar, Microsoft Outlook, Salon Iris, SalonBooker, SpaBooker, StyleSeat, Vagaro, Yahoo! Calendar, and ZocDoc.

You can also import your data from any other scheduling or client history software.

Pricing

MyTime offers three bundled pricing plans based on annual billing: Scheduling for $39.99 per month per location, Marketing for $99.99 per month per location, and Premium (Scheduling + Marketing combined) for $119.99 per month per location.

Scheduling includes MyTime Scheduler, Client Manager, advanced reports and analytics, and SMS appointment confirmations. Marketing includes email and SMS marketing, a featured profile across 150 popular sites, and customer review and monitoring alerts.

MyTime Marketplace is free for a basic listing. Promotion in the Marketplace is pay-for-performance, and commissions vary from 20% to 40% of revenue for each new customer booking. Nothing is charged for repeat bookings by the same customer.

Bottom Line

  • User-friendly and feature-rich online booking software
  • Cloud-based scheduling that’s available 24/7, via web or mobile app (Android and iPhone)
  • Fully customizable and able to accommodate multiple locations, staff, and services
  • Verified reviews are from actual customers who booked an appointment with your company
  • Works seamlessly with the MyTime Marketplace apps for clients
  • Offers marketplace, scheduling, and automated marketing for better business visibility, more efficient schedule management, and improved customer retention

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