MyTime Software Pricing & Features

MyTime

Appointment scheduling, POS & customer engagement platform

4.79/5 (99 reviews)

MyTime overview

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.
mytime.com

Pricing

Starting from
$74/month
Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MyTime screenshot: MyTime’s Client Manager is a CRM system that stores all customers’ records in one placeGrow Your Business with MyTimeMyTime screenshot: MyTime is an appointment manager, online marketing tool, and communication hub rolled into oneMyTime screenshot: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business onlineMyTime screenshot: Various standard reports are built into MyTime and can be used out of the boxMyTime screenshot: MyTime Communicator is an instant-messenger for clients, and comes free with SchedulerMyTime screenshot: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation managementMyTime screenshot: MyTime lets users manage the whole business on the web and on Android and iPhone apps.MyTime screenshot: MyTime’s simple layout gives users full control over schedules, availability, and pricesMyTime screenshot: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clientsMyTime screenshot: MyTime point-of-sales processes payments for appointments and productsMyTime screenshot: Set working hours and availability as needed, on the web or mobile apps

MyTime reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  4.8
Jen Smith

MyTime saves my time... and my money!

Used daily for 1-2 years
Reviewed 2016-09-01
Review Source: Capterra

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.

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MyTime

Appointment scheduling, POS & customer engagement platform

Jaret Laurence

Love this company!

Reviewed 2015-11-20
Review Source: GetApp

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed! User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

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MyTime

Appointment scheduling, POS & customer engagement platform

Dyniecia Barnes

Very Happy Business Owner and Customer!!!

Used daily for 1-2 years
Reviewed 2016-09-18
Review Source: Capterra

This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments. What I like most is the scheduling calendar and my personal calendar are synchronized to reduce conflicts between my personal and business schedule and I can adjust pricing for sm

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MyTime

Appointment scheduling, POS & customer engagement platform

Monica Francis

A hairstylist on Mytime

Used daily for 1-2 years
Reviewed 2018-08-04
Review Source: Capterra

We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system. Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

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MyTime

Appointment scheduling, POS & customer engagement platform

Jovan Miles

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

Used daily for 2+ years
Reviewed 2018-04-02
Review Source: Capterra

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #pricelessEverything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

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MyTime

Appointment scheduling, POS & customer engagement platform

MyTime pricing

Starting from
$74/month
Pricing options
Subscription

Scheduling: $74/month (billed annually) or $134/month (billed monthly).
Growth: $114/month (billed annually) or $199/month (billed monthly).
Premium: $149/month (billed annually) or $249/month (billed monthly).
All pricing is per-location.

Pricing Comparison

How does MyTime compare with other Customer Management apps?

Subscription plan?

MyTime



96% of apps offer a
subscription plan

Free trial?

MyTime



83% of apps have a
free trial

Freemium plan?

MyTime



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




MyTime Pricing Reviews

Pros
  • simple and easy to manage
  • value and options that i need for my business
  • Does everything I need it to do and it's affordable!
  • I love the way it reaches out to our clients and asks for a review. Those reviews help so much in social media
Cons
  • effective
  • I can't think of anything I don't like.
  • I'd love to be able to use MyTime for group workshops and classes.
  • buggy and lack of explanations or faq on certain features and settings.
98%
recommended this to a friend or a colleague

MyTime features

API
Activity Dashboard
Automatic Notifications
Automatic Reminders
Calendar Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Reporting & Statistics
Social Media Integration

Activity Tracking (107 other apps)
CRM Integration (101 other apps)
Contact Database (102 other apps)
Email Integration (132 other apps)
Mobile Integration (109 other apps)
Third Party Integration (146 other apps)

Competitor Feature Comparison

ACH Payment Processing
API
Access Control
Activity Dashboard
Alerts / Escalation
Appointment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Chat
Class Scheduling
Client Management
Client Portal
Commission Calculations
Commission Management
Compensation Management
Credit Card Integration
Custom Fields
Custom Forms
Custom Pricing Options
Customer Accounts
Customer Database
Customizable Billing
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
Filtered Views
Incentive Programs
Instant Messaging
Instructor Scheduling
Inventory Management
Inventory Tracking
Monitoring
Multi-Location
Overtime Calculation
Overtime Tracking
POS
POS Integration
Payroll Management
Permission Management
Promotions Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Records Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
Role-Based Permissions
SEO Management
SMS Integration
Sales Reporting
Sales Tax Management
Sales Tracking
Scheduled Reporting
Search Functionality
Secure Login
Shopping Cart
Single Sign On
Social Media Integration
Tagging
Task Scheduling
Template Management
Third Party Integration
Time & Attendance Tracking
Tracking Features
Transaction History
User Management
User Photos
Visual Analytics
WYSIWYG Editor
Website Integration
Learn moreCompare App
ACH Payment Processing
API
Access Control
Activity Dashboard
Alerts / Escalation
Appointment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Chat
Class Scheduling
Client Management
Client Portal
Commission Calculations
Commission Management
Compensation Management
Credit Card Integration
Custom Fields
Custom Forms
Custom Pricing Options
Customer Accounts
Customer Database
Customizable Billing
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
Filtered Views
Incentive Programs
Instant Messaging
Instructor Scheduling
Inventory Management
Inventory Tracking
Monitoring
Multi-Location
Overtime Calculation
Overtime Tracking
POS
POS Integration
Payroll Management
Permission Management
Promotions Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Records Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
Role-Based Permissions
SEO Management
SMS Integration
Sales Reporting
Sales Tax Management
Sales Tracking
Scheduled Reporting
Search Functionality
Secure Login
Shopping Cart
Single Sign On
Social Media Integration
Tagging
Task Scheduling
Template Management
Third Party Integration
Time & Attendance Tracking
Tracking Features
Transaction History
User Management
User Photos
Visual Analytics
WYSIWYG Editor
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Activity Dashboard
Alerts / Escalation
Appointment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Barcode Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Chat
Class Scheduling
Client Management
Client Portal
Commission Calculations
Commission Management
Compensation Management
Credit Card Integration
Custom Fields
Custom Forms
Custom Pricing Options
Customer Accounts
Customer Database
Customizable Billing
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Email Tracking
Employee Management
Employee Portal
Employee Profile
Employee Self Service
Event Scheduling
Event Triggered Email
Facility Scheduling
Filtered Views
Incentive Programs
Instant Messaging
Instructor Scheduling
Inventory Management
Inventory Tracking
Monitoring
Multi-Location
Overtime Calculation
Overtime Tracking
POS
POS Integration
Payroll Management
Permission Management
Promotions Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Records Management
Recurring Tasks
Referral Tracking
Remote Control
Reporting & Statistics
Reservations Management
Retail Inventory Management
Role-Based Permissions
SEO Management
SMS Integration
Sales Reporting
Sales Tax Management
Sales Tracking
Scheduled Reporting
Search Functionality
Secure Login
Shopping Cart
Single Sign On
Social Media Integration
Tagging
Task Scheduling
Template Management
Third Party Integration
Time & Attendance Tracking
Tracking Features
Transaction History
User Management
User Photos
Visual Analytics
WYSIWYG Editor
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App

28 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#2 in Point of Sale (POS)

View full ranking
57
12
3
14
0
14

#5 in Reservation & Online Booking

View full ranking
54
11
4
13
3
14

#5 in Business Management

View full ranking
54
10
3
14
0
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

MyTime also features in these categories:

GetApp Analysis

MyTime makes running and growing your business easy by helping you attract, schedule, and retain clients. Its online appointment scheduling, marketing, and POS software let you manage every aspect of your business in one place, saving time, increasing revenue, and reducing operating costs. MyTime also connects you with new clients through the MyTime Marketplace, where millions of people come to search and book local businesses near them.

The software is popular with more than 100 types of services including spas, hair and nail salons, medical and dental practices, auto repair shops, massage therapists, and dog walkers. MyTime’s software can be configured to fit the needs of any business while being easy and intuitive to use. The solution gives you the same advanced tools that the “big players” have, so you can compete online and offline.


What is MyTime?

A cloud-based, all-in-one solution for local businesses, MyTime combines scheduling, client history, communication, and online marketing in one platform. It also tracks staff and payroll, inventory, and enables point-of-sale processing at a low 2.69% flat rate for credit cards. MyTime enables businesses to accept online bookings 24/7, or manually add appointments into their schedules. Its mobile apps for iOS and Android also let you manage your business on the go.

A MyTime account includes a customizable profile page on the MyTime Marketplace, where clients can find and book appointments with your business. Integrations with Google, Facebook, YP, Superpages, CitySearch, Local.com, and others can increase your web presence and online traffic.


Who is MyTime for?

  • Experience level: Beginner to advanced
  • Industry: Service-based industries such as automotive, health and beauty, home and garden, medical and dental, sports and fitness, lessons and tutoring, and pet care businesses
  • Business size: Small, sole-proprietor businesses to large, multi-location national chains
  • Departments/roles: Business owner, location/store manager, marketing manager, and front-line service staff
  • Budget/point: Starts at $9.99 per month per location for basic scheduling
  • Example customers: Shapes Brow Bars, Midas Automotive, Happy Nails Spas and Salons, 417 Massage Therapy and Wellness, Clearwater Escape Massage Therapy, Monzon Housecleaning, and Top Shine Auto Detailing.

Main features

MyTime Scheduler

MyTime Scheduler is designed to make scheduling easy for any business size, from sole proprietors to multi-location or multi-staff businesses. MyTime’s appointment booking software is flexible and fully customizable: Enter custom or preset services, durations, prices, and choose how online appointment requests are approved. Scheduler lets you take credit card payments online or in-person for a flat 2.69% processing fee.

The software lets you set custom prices for specific clients. Clients see their own special prices when they go on MyTime to book.

With all your scheduling in one place, you can see client history, notes, and run reports that give you important insights into your business, such as revenue, client retention, and payroll for your employees, among others. All your client and appointment data integrates into MyTime’s marketing software so you can easily create campaigns.

MyTime Marketing

Online marketing is serious business. Delivering the right message at the right time is crucial to standing out from your competitors. MyTime Marketing lets you send automated email and SMS messages triggered by events such as birthdays, approved bookings, and upcoming appointments – or if a client hasn’t come in for a long time. Interactive appointment confirmations also help cut down on no-shows, and you can also enforce cancellation fees with MyTime Scheduler.

A library of ready-to-use templates lets you send promotions, happy-hour specials, holiday reminders, announcements, schedule changes, and invitations. You can edit templates to make them your own and automatically insert personal information like names, dates, and services with the click of a button. You can also create custom promo codes to reengage clients – no coding needed.

MyTime Marketing not only helps you engage existing clients; it also grows your business through partnerships, SEO, and online presence management.

Listing and Reputation Manager

MyTime Listing Manager pushes your business profile to 150 different directory sites, ensuring clients can find you anywhere on the web, including Google, Facebook, Yahoo, Yelp, Foursquare, Yellow Pages, and Superpages. Listing Manager ensures your hours, location, and service menu are always up-to-date across all your listings. This can substantially improve your SEO and visibility online with no effort on your end, making it a powerful customer acquisition tool.

Research shows that just one negative review can decrease sales up to 9%. MyTime Reputation Manager monitors reviews written about your business across the web and alerts you via email or SMS if a negative one comes in. You can immediately respond to negative reviews and turn the situation around in your favor, as well as thank clients leaving positive reviews.

Communicator

MyTime is equipped with an instant messaging tool that lets you keep all your conversations with clients in one place. MyTime Communicator is included for free with Scheduler.

Messages automatically send as SMS, email, or push notifications to the MyTime mobile apps – and you can send text or photos. Communicator makes it easy to stay in touch with your clients without giving up your personal cellphone number.

Point of Sale and Inventory

MyTime lets you take payment for appointments and products. You can add tips and calculate sales tax from the website or mobile app. It charges a 2.69% flat processing fee for credit card transactions. Clients’ cards remain on file for their next appointment so you can charge with one click.

The software also lets you set up and track inventory for products, which can be added on to service charges. Inventory alerts let you know when you’re low on stock, and reports let you see all your sales data, anytime.

MyTime Marketplace

Launched in 2012, MyTime Marketplace is used by millions of people looking for appointments every month. A Marketplace profile boosts your reach by featuring your company where people go to find the services they need. Clients can see your service menu, reviews, and appointment availability. When clients discover your MyTime profile and book an appointment with you, you’re immediately notified.

Through MyTime’s partner integrations, your profile is also featured across a network that includes Google, Facebook, Local.com, Yellow Pages, Superpages, Citysearch, and others. Profiles are mobile-optimized to increase search ranking and make it easier for clients to book.


Integrations

MyTime integrates with third-party scheduling tools such as iCal, Appointment-Plus, Appointy, BookFresh, Booker, Dentrix, Eaglesoft, Full Slate, Google Calendar, Microsoft Outlook, Salon Iris, SalonBooker, SpaBooker, StyleSeat, Vagaro, Yahoo! Calendar, and ZocDoc.

You can also import your data from any other scheduling or client history software.


Pricing

MyTime offers three bundled pricing plans based on annual billing: Scheduling for $39.99 per month per location, Marketing for $99.99 per month per location, and Premium (Scheduling + Marketing combined) for $119.99 per month per location.

Scheduling includes MyTime Scheduler, Client Manager, advanced reports and analytics, and SMS appointment confirmations. Marketing includes email and SMS marketing, a featured profile across 150 popular sites, and customer review and monitoring alerts.

MyTime Marketplace is free for a basic listing. Promotion in the Marketplace is pay-for-performance, and commissions vary from 20% to 40% of revenue for each new customer booking. Nothing is charged for repeat bookings by the same customer.


Bottom line

  • User-friendly and feature-rich online booking software
  • Cloud-based scheduling that’s available 24/7, via web or mobile app (Android and iPhone)
  • Fully customizable and able to accommodate multiple locations, staff, and services
  • Verified reviews are from actual customers who booked an appointment with your company
  • Works seamlessly with the MyTime Marketplace apps for clients
  • Offers marketplace, scheduling, and automated marketing for better business visibility, more efficient schedule management, and improved customer retention

Videos and tutorials

Additional information for MyTime

Key features of MyTime

  • Online scheduling & appointment booking
  • Full client history including notes & photos
  • Instant messaging with MyTime Communicator
  • Payroll tracking
  • Reports on revenue, clients, & more
  • Point of sale (POS)
  • Client management
  • Automated emails & text messages
  • Targeted email campaigns
  • Customizable email templates
  • Promotions, coupons & flash sales management
  • Customizable intake forms & waivers
  • SMS appointment confirmations
  • Email & SMS appointment reminders
  • Facebook integration
  • Staff access controls
  • Payroll & commission calculations
  • Custom reports
  • Inventory manager
  • Sales tracking

Benefits

Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.