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icomm Logo

The omnichannel data based platform with MKT automation

Table of Contents

icomm - 2026 Pricing, Features, Reviews & Alternatives

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icomm overview

What is icomm?

icomm is a prominent marketing automation platform that enables businesses to connect with customers across multiple touchpoints, including online and in-store. With native connectors for popular e-commerce platforms like vtex, magento, prestashop, shopify, and meta, icomm ensures seamless integration.

icomm serves over 1500 customers worldwide and offers essential tools such as Email Marketing, Personalized Transactional Sending, Notifications Hub, AI-driven Commerce Personalization, Dynamic Segmentation, RFM methodology, CX & NPS Surveys, and Full Funnel campaigns.

By utilizing icomm, businesses can create personalized and valuable communications tailored for different customer segments and impact them throughout their digital ecosystem. Drive your business forward by harnessing the power of omnichannel marketing and maximizing your return on investment.

Starting price


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icomm reviews

Overall rating

4.7

/5

34

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

26

7

1

0

0

Who uses icomm?

Based on 34 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion
Retail
Marketing and Advertising
Entertainment
Others

Use cases

Email Marketing
Marketing Automation
Customer Journey Mapping Tools

icomm's key features

Most critical features, based on insights from icomm users:

Email campaign management
Campaign scheduling
Contact database
Mobile optimization
Lead capture
Campaign analytics

All icomm features

Features rating:

Customer experience management
Segmentation
Customizable ctas
Click tracking
Customer segmentation
Multi-Campaign
Campaign management
Multi-Channel marketing
Email marketing
Marketing automation
Contact management
Data import/export
Conversion tracking
Lead generation
HTML editor
Customizable forms
Sales analytics
Landing pages/web forms
Predictive analytics
Personalization
Preview functionality
WYSIWYG editor
Performance metrics
Newsletter management
Multivariate testing
Multi-Language
Multi-Channel communication
List management
Lead qualification
Workflow management
Website visitor tracking
Website analytics
Visual analytics
Third-Party integrations
Template management
Surveys & feedback
Social marketing
SMS marketing
Single sign on
ROI tracking
Reporting/Analytics
Reporting & statistics
Real-Time notifications
Real-Time data
Real-Time analytics
Product recommendations
Process/Workflow automation
Customer touchpoints
Customer surveys
Customer profiles
Customer journey mapping
Customer database
CRM
Communication management
CAN-SPAM compliance
Behavioral analytics
Behavior tracking
Autoresponders
Audience targeting
API
Activity tracking
Activity dashboard
Action management
A/B testing
Lead management
Image library
Generative ai
GDPR compliance
Event triggered actions
Engagement tracking
Email tracking
Email sequences
Dynamic content
Drip campaigns
Drag & drop
Diagramming
Data visualization
Customizable templates
Customizable reports
Customizable fields
Customizable branding

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icomm integrations (11)

Integrations rated by users

We looked at 34 user reviews to identify which products are mentioned as icomm integrations and how users feel about them.

PrestaShop logo
PrestaShop

Integration rating: 4.0 (1)

icomm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

icomm FAQs

Q. Who are the typical users of icomm?

icomm has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does icomm support?

icomm supports the following languages:
English, Portuguese, Spanish


Q. Does icomm offer an API?

Yes, icomm has an API available for use.


Q. What other apps does icomm integrate with?

icomm integrates with the following applications:
Google Analytics 360, WhatsApp, PrestaShop, Zapier, Mercado Pago, WhatsApp Business API, Meta for Business, Instagram, VTEX, Botmaker, Shopify


Q. What level of support does icomm offer?

icomm offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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