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Moosend
5
148
4
35
3
3
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing, campaign management & automation software
Table of Contents
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Moosend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Moosend overview
Based on 195 verified user reviews
What is Moosend?
Reviews for Moosend come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and internet (6%). The most frequent use case for Moosend cited by reviewers is email marketing (90% of reviewers).
What do users say about Moosend pricing?
Most reviewers indicate Moosend delivers strong value for money, as they appreciate affordable pricing, a generous free plan, and access to key features on lower tiers. Some users report missing advanced features and landing pages in the free plan.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
Email Templates
Email Credits
Moosend’s user interface
Moosend review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Moosend?
Reviewers appreciate Moosend’s affordable pricing, user-friendly interface, and robust automation tools for email marketing. They find it easy to set up campaigns, manage email lists, and customize templates, with helpful analytics and segmentation features. Most indicate that the platform is suitable for small businesses and startups, offering good value compared to competitors. They report responsive customer support, though some mention occasional delays or limited real-time assistance. Some say mobile responsiveness and template variety could be improved, and note minor difficulties with advanced features or larger lists. They feel Moosend simplifies email marketing but has room for enhancements.
Select to learn more
Who uses Moosend?
Based on 195 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Moosend's key features
Most critical features, based on insights from Moosend users:
All Moosend features
Features rating:
Moosend alternatives
Moosend
Starting from
9
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Mailchimp
Starting from
13
Per month
Gmail
Starting from
Free
Moosend pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Account Manager
- AI-Engine Product Recommendations
- Automation Workflows
- Basic Templates
- Conditional Content
- Countdown Timers
- Custom-Coded Templates
- Dedicated IP
- Email Newsletter Builder
- Image Manipulation (Cropping
- Landing Pages / Forms
- Priority Support
- Resizing)
- SMTP Server
- SSO & SAML
- Unlimited Emails
User opinions about Moosend price and value
Value for money rating:
Of 44 reviews that provide robust commentary on Moosend's price and value, mention it in a positive light.
Most reviewers indicate Moosend offers strong value for money, highlighting its affordable pricing, generous free plan for beginners, and competitive rates compared to other tools. They appreciate that most features, including automation tools, are available even on lower tiers, making it cost-effective for startups and small businesses. Users say the pricing scales reasonably as their needs grow, without restricting key functionalities to higher plans. Some users report that landing pages are not included in the free plan and that advanced features found in pricier competitors may be missing, but overall, they find the cost-benefit appealing.
, and
Moosend integrations (6)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as Moosend integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Integrate and half the work”
Jamie P.
Designer
Integration rating: 5.0 (1)
“typeform was able to update my crm well.”
Victoria H.
Campus Director and Admissions
Other top integrations
Moosend customer support
What do users say about Moosend customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Moosend customer support.
Widespread user sentiment highlights Moosend's customer support as fast, friendly, and highly responsive to inquiries.
A significant portion of users appreciate the knowledgeable and attentive support team, especially during onboarding and troubleshooting.
Frequently reported by users, support is accessible across all product tiers and provides detailed, effective solutions.
A limited number of users mention slow response times, limited service hours, and occasional unhelpful or scripted replies.
Support options
Training options
To see what individual users say about Moosend's customer support, check out the review snippets below.
“I love everything it is enabling me to do. But this review goes out to customer service for helping answer my nit-picky clarifying questions that were not clear or specific enough to find answered in the articles and tutorials.”
Sarita R.
Owner + Graphic Designer
“I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!”
Yael G.
Administrator
“Support follows a script and does not help.”
Jason F.
Practice Manager
“The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We”
Dylan T.
Operations
Moosend FAQs
Q. What is Moosend used for?
Moosend is a cloud-based email marketing platform with marketing automations for managing multiple email campaigns, mailing lists, newsletters, and more. The solution is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor. Moosend includes a range of responsive, customizable email newsletter templates, with users able to customize every element to suit their brand. Emails can be previewed across multiple device formats and tested from within the email editor. The drag-and-drop editor allows users to add, remove, and customize elements without needing any previous experience, and also includes a code view for users with experience of HTML and CSS. Drafts are automatically saved, and users can access their email design history at any time. Users can create custom opt-in forms to collect subscriber data, and include these in their website, Facebook page, or blog. Email lists can be segmented using any subscriber data, and campaigns can be customized for different subscriber segments. Moosend’s automation tools allow users to select trigger events, add filters, and choose actions to create automated workflows for a range of scenarios, such as new subscriptions, cart abandonment, and subscriber anniversaries. Pre-built workflow templates are also included, and can be fully customized by users. Moosend’s real-time campaign analytics give users insight into email open rates across different devices and email clients, performance by location, subscriber activity, click-through rate (CTR) for multiple links in a single campaign, and more.
Q. What level of support does Moosend offer?
Moosend offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
