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ReportGarden Logo

Marketing Agency Software for Management & Reporting

(12)

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ReportGarden Reviews

Overall rating

4.5

/5

73

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.26/10

Reviews by rating

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Pros and cons

The best thing with it is the customer service being very helpful and fast along with helping our clients understand the most important parts of their reporting.
Overall, I've had positive experiences. Customer service is always helpful and does their best to resolve any issues quickly.
I like it as it is the best software for project and document management. My manager and I can easily control projects with ease.
It was hard to figure out at first, and sometimes I'm frustrated at the template options.
Customer support is horrible sometimes. I couldn't get an answer to add more accounts to our account for 2+ Months.
It takes a while to download reports. Sometimes it defaults to the wrong ad account in reporting and causes confusion.
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73 reviews

Recommended

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David W.

Account Executive

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Great tool for easy reporting!

Reviewed 3 years ago

Transcript

David W.: My name's David, and I'm an account executive, and I give ReportGarden a five-star rating....

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Jeremy F.

Sr. Account Manager

Accounting, 51-200 employees

Review source

Overall Rating

Good for Very Small Agencies

Reviewed 3 years ago

Transcript

Jeremy: Hello, my name is Jeremy. I'm a digital marketing manager, and I give ReportGarden a three out...

OY
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Oshin Y.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, comprehensive platform and great customer service manager

Reviewed 8 months ago

It's a great tool for reporting, so easy to use. [sensitive content hidden] has been an absolute star with helping out and teaching us how to link sheets, add widgets. it's been great working with her.

Pros

Love the use of real time data and how easy it is to add widgets. We really love the support we get from [sensitive content hidden] through all the templates we've created so far.

Cons

sometimes data doesn't pull through and it would be good to copy tables from one report to another

AP
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Angelos P.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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2022 Reporting

Reviewed a year ago

Some options are not compatible with the platform like adding some metrics that are not supported from the API's. Platform is easy to use and the support is excellent!!!

Pros

Product is easy to use, support is excellent and the pricing is normal.

Cons

Some features are missing and some reporting options could be improved

TC
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Thiago C.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GREAT and easy to use reporting tool

Reviewed a year ago
Pros

The customer support team is incredible. They are always willing to help and provide a lot of value.

Cons

Reports sometimes will not be 100% due to API limitations and one or two glitches but nothing impactful.

AB
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Alice B.

Online Media, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super Report Tool

Reviewed 2 years ago

All the monthly report scheduled and easily done

Pros

Easy way to implement multichannel reports with an easy interface.

Cons

When you copy a block, the drag and drop is not so easy to use (you can move up and down the block with the arrows)

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Nicholas Z.

Marketing and Advertising, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reporting tool for SMEs

Reviewed 3 years ago

I was happy with that until it was bought out by TapClicks and thus choose to go to the most advanced tool.

Pros

Generic Reports but very helpful customer care.

Cons

My main concern was Instagram reporting. Not so advanced tool.

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Stella D.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for digital marketing campaign reports

Reviewed 3 years ago
Pros

It has widgets with colourful graphs, it allows to add images, the admin can extract data from call tracking tools, Analytics and GMB and create a report. I use it weekly for SEO campaign reports as well as Google and FB ads reports

Cons

The GMB widgets usually can show data for the last 18 months. If someone wants older data it has to be added manually. Also I would prefer if they could offer more variety in table colours

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Josh L.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It works and saves a bunch of time.

Reviewed 3 years ago
Pros

It pulls in data from everywhere you need it to – Search Console, Analytics, Google Ads, Facebook, etc.

Cons

I didn't use all of the features. It has budgeting, SEO and proposals. We only use it for reporting.

NS
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Nilesh S.

Banking, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reportgarden is best reporting tool

Reviewed 5 years ago

This tool saves a lot of our time as it has made reporting immensely easy

Pros

We have been using this tool in our marketing department and we are really happy with this tool. It helps us to easily create reports for our online & social media compaigns. The user interface of this tool is excellent and we can even download the PDF reports and send it to our higher management. Moreover the templates it provides are of great quality that help us to do reporting part exceedingly well.

Cons

This tool is the best reporting tool we tried in past few months and it provides comprehensive and accurate reporting like this tool

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Gary S.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ReportGarden White Label Dashboards are essential for our agency

Reviewed 5 years ago
Pros

We love the templated dashboards that we can easily adapt for any new client we bring on. We also automate all of our weekly reporting with the platform. The best part of this platform is it seamlessly integrates with the services we use at our agency - Google Ads, Analytics, Bing Ads, Facebook Ads, LInkedIn Ads, Twitter Ads, CallRail and more. It's why we chose it over competitors - it has the most robust selection (and is affordable)

Cons

The UI is sometimes challenging for placing new modules on the dash. The drag and drop features could be improved.

JC
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Johnny C.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Product, Could Use Some Updating

Reviewed 5 years ago

ReportGarden is a great platform that we use weekly. It saves us a lot of time when reporting PPC performance to our clients. That said, I think the platform needs some updates. It's only a matter of time until a competitor comes around and does it better.

Pros

- Very comprehensive tool with a lot of functionality. - Automated, scheduled reporting is very useful and saves us a lot of time.

Cons

- UI/UX has been the same for several years. Is a bit clunky and could use updating. - There are a decent amount of bugs that we encounter.

RB
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Robert B.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer support

Reviewed 5 years ago

Overall I really like the platform. The ease of use and customization we're able to achieve is what drew us to the platform.

Pros

I love the customer support. They can take a little to get back but have been able to resolve every question or issue I have raised. I believe they would benefit immensely from a live chat.

Cons

We work with a couple smaller softwares that they do not have a direct APi with . It's not a massive deal but some of the larger companies like Hubspot and Salesforce do have the integrations for their reporting platform. They have all of the major API though and work well. Just not some of the smaller less known softwares. For example you cannot pull in a LinkedIn Video ad example like you can a Facebook Video ad.

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It gets the job done

Reviewed 5 years ago
Pros

I like the ease of building out reports, and that those reports can be synced across accounts.

Cons

I would like a more graphic/stylish look to the report.

JS
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Joseph S.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tons of capabilities, some eccentricities

Reviewed 5 years ago

Overall we've had a very positive experience with ReportGarden. It has improved the product we deliver to our client by allowing us to show them a more holistic, big-picture perspective of their accounts and consolidate reporting into one place. While there are certainly small tweaks I would make to the way the interface functions, overall it meets all needs without crossing into extravagant price range.

Pros

ReportGarden has such a broad range of capabilities, and can pull in so much data from so many sources. We use it primarily for reporting, and while other programs had limited capabilities when it came to pulling in certain data sources and certain metrics, ReportGarden has it covered. There's really nothing we can think to report on that we are unable to pull into ReportGarden.

Cons

At times the interface, while not bad, works a bit differently than you would expect it to. There are certain functionalities that work a little unconventionally and you have to adapt to that, making the learning curve a little steeper than it needs to be.

DA
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David A.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Social Media Reporting Software

Reviewed 5 years ago

Report Garden creates usable, visually pleasing reports which I can either distribute in PDF format or show "live" via client dashboards.

Pros

Great software to set up both live and periodic reporting for paid and non-paid social media. It's easy to use and modify. Plus, it produces excellent reports with choices of pallets and settings. Highly customizable.

Cons

I would like to see more static (persistent) settings, such as a "last month" setting that remains constant, versus changing to an absolute date. I also would like to see "page breaks" to assist in outputting PDF documents.

JM
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Jessica M.

Marketing and Advertising, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Google Analytics Reporting

Reviewed 5 years ago
Pros

The Report Garden support team are very quick to respond to questions. Before getting Report Garden, would manually put together Google Analytics reports for my clients by taking screenshots and explaining what everything meant. With Report Garden, I can generate my report in 5 minutes and it looks very professional with my logo and client's name. It was a bit of a learning curve, but once I got my workflow down I can knock out my reporting in no time.

Cons

I think the thing I like least about the software is the price. I know Report Garden offers so much with their subscription, but I only use the Google Analytics portion and it's pretty expensive each month.

CR
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Chaunte R.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall good product, but just a couple of bugs

Reviewed 5 years ago

Overall, I've had positive experiences. Customer service is always helpful and does their best to resolve any issues quickly.

Pros

The software has a lot of features and allows me to combine a lot of data into streamlined, easy-to-read reports for my clients.

Cons

The software can be a bit buggy sometimes. Adding and removing connections can be a pain at times. Re-activating a connection takes hours on end.

SF
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Samuel F.

Marketing and Advertising, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy To Use But Limited Functionality

Reviewed 5 years ago

Very good for a smaller volume of clients. After that, the process starts to feel relatively manual and difficult to keep up with. The more the platform can cater to a larger volume of clients, the better.

Pros

Very easy to use overall. Setting up reports & widgets takes seconds and linking accounts is incredibly simple. Custom calculations were a great recent addition, as well.

Cons

The level of full customization is a bit limited. And the ability to use this software with a large volume of clients is where the experience becomes a bit more strained. Setting up reports for hundreds of clients takes a lot of time, and building a customized report out from scratch is incredibly time-consuming.

RK
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Robert K.

Publishing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ReportGarden Alleviates Reporting Headaches

Reviewed 5 years ago

Overall, I've been very happy with and have recommended Report Garden. The ability to bring multiple reports together in a single interface has increase productivity and provided a more open communication flow with customers. Very nice product.

Pros

Ease of creating reports Ease of creating different visual elements from reports The ability to combine multiple reporting tools into a single interface The ability to allow customers in to view reports on deman

Cons

The ability to control page layouts. I'd like more control here Some times advanced filtering is a bit hard to use

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Cody M.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Reporting Software on the Market

Reviewed 6 years ago

AMAZING. I refer Report Garden to everyone, personal and professional, that I think would find it helpful and useful. It's helped our company grow immensely and put ourselves in the top tier of NYC Real Estate Marketing.

Pros

EVERYTHING! From the customer service team down to the ease of use, Report Garden gives you all the tools you need to serve (and overserve) clients from Day 1. Software easily allows you to attach all data entities and then makes it very simple to create easy-to-use templates and reports that are all designed well, interactive, and allow for easy customization within slideshows. Our clients LOVE our visualizations and ability to create bespoke analysis within the tool.

Cons

Just wish there were more visualizations for geographic (tighter windows rather than just countries) and also wish there were more options for overlay charts. Easy to find workarounds. The most difficult part of Report Garden is trying to set up a Google Sheet to sync with the system. I just wish it was more automatic in that way.

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Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Decent Reporting Software but Tedious at Tmes

Reviewed 6 years ago

Report Garden allows the sending out of scheduled, cross-platform reports which saves time and make sure everyone stays informed.

Pros

ReportGarden is a relative newcomer to the digital marketing reporting scene. If offers the ability to report on metrics from Google Ads, Facebook and other propriety data. The widgets available for reports give the ability to make the output files as simple or as full featured as they need to be. The best part is the ability to report on data from Google Sheets and add custom calculation to automated reports.

Cons

Configuring each report can be a slow, tedious process if every report needs to be different. If the report contains multiple widgets, and all of them likely will, you will have to customize each widget in most cases to achieve the data output you need. The platform can also be pretty slow when waiting for data to refresh.

ZS
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Zack S.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software!

Reviewed 6 years ago

Very happy with the product, and recommend regularly.

Pros

Easy to build off of and the automation is crucial.

Cons

We don't use a lot of the features but focus on the core ones. In some cases you are paying for more than you need but I believe they have custom packages to avoid that.

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Nickolas R.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Stop Reporting Shop

Reviewed 6 years ago

Our overall experience with ReportGarden has been phenominal. When we signed up, our representative organised a call where they went through all the details, how to create new templates, generate and schedule reports and even provided us with training documents to go through and familiarise ourselves with ReportGarden. ReportGarden has saved us countless hours in generating reports, a. that look great and b. include all key information in campaign performances.

Pros

Report Garden has solved a lot of reporting problems and time we have had in the past. Generating reports for our Facebook campaigns are simple and one thing we loved is the ability to create your own template and white label the reports so when the client sees them, they do not know the software we are using. The most important or feature that we love the most is the schedule functionality, we can schedule weekly reports to our clients and client services teams with basic information on how the campaign is performing and this can then be made into an end of campaign report so when the campaign finishes, the client has data across all aspects of the Facebook ad.

Cons

The only thing we dislike about the software is that the reports page can get very messy if you have weekly campaign reports being sent out, the previous weeks campaigns do not get deleted but they just continue to generate new reports in the report list. It can get messy but not a deal breaker.

SB
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Susan B.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Report Garden is great for Digital Marketing reports at a reasonable price.

Reviewed 7 years ago
Pros

I have utilized Report Garden on and off for the past two years. It's an excellent platform for running digital marketing reports on social media, search optimization and PPC - all in one place. If you are a digital marketing generalist or consultant, and you don't want to invest in three separate reporting tools, Report Garden is the way to go. Their system can provide you, and your clients or team, with dashboards focused on Adwords, PPC, SEO, social , Twitter, Facebook, LinkedIn and Analytics. The reports are clean, neat and easy to read. The ability to schedule your reports and create client specific dashboards/portals is key to it's usefulness in digital marketing management.

Cons

The only con with Report Garden is that like many services that attempt to provide a one-stop shop for a myriad of features, it's not as detailed/flexible as those SaaS providers who focus on doing one service and doing it really well (i.e. SEO reporting). Again if you are a consultant or a generalist, that may not be such an issue. However, if you are a specific type of agency - social media, SEO, etc. - you may not find everything you need under this one hood.

ro
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radames o.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Report Garden is a Godsend!

Reviewed 8 years ago

Prior to using Report Garden's services for our agency, I was pulling data manually from Adwords and Google Analytics. I dreaded the nd of the month because reporting was such a hassle but now with Report Garden, I can pull reports within minutes to our team leads. Also, the amount of time I save on pulling reports allows me more time to focus on analysis instead of pulling numbers. This is a great benefit to our clients since they see an increased ROI of their SEM campaigns. Also, RG's customer support is quick, knowledgeable and they always respond and follow up with any queries or problems we might have. No question is small! Great job, RG!

Pros

ease of use. nice looking reports!

Cons

sometimes a little slow. interface a little clunky. UI needs a makeover. feels outdated

LH
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Leslie H.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 8 years ago

ReportGarden is just so easy to use and the staff are always available to help. They are alway listening to our feedback and have referred a number of other agencies to use it. Thanks

Pros

Easy to use

Cons

Nothing really