ReportGarden Reviews

ReportGarden

Marketing Agency Software for Management & Reporting

4.35/5 (57 reviews)

Pros
  • The best thing with it is the customer service being very helpful and fast along with helping our clients understand the most important parts of their reporting.Matt H.Read the full review
  • Overall, I've had positive experiences. Customer service is always helpful and does their best to resolve any issues quickly.Chaunte R.Read the full review
  • Moreover the templates it provides are of great quality that help us to do reporting part exceedingly well.Nilesh S.Read the full review
Cons
  • Customer support is horrible sometimes. I couldn't get an answer to add more accounts to our account for 2+ Months.Hannah A.Read the full review
  • Ve stumbled into trouble a few times trying to link and relink accounts. We have a manager ads and analytics account, which I think causes most of the issue.Sierra G.Read the full review
  • We don't use a lot of the features but focus on the core ones. In some cases you are paying for more than you need but I believe they have custom packages to avoid that.Zack S.Read the full review
94%
recommended this to a friend or a colleague
Gary Spagnoli

ReportGarden White Label Dashboards are essential for our agency

Used daily for 2+ years
Reviewed 2019-07-19
Review Source: Capterra

Pros
We love the templated dashboards that we can easily adapt for any new client we bring on. We also automate all of our weekly reporting with the platform. The best part of this platform is it seamlessly integrates with the services we use at our agency - Google Ads, Analytics, Bing Ads, Facebook Ads, LInkedIn Ads, Twitter Ads, CallRail and more. It's why we chose it over competitors - it has the most robust selection (and is affordable)

Cons
The UI is sometimes challenging for placing new modules on the dash. The drag and drop features could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robert Keenan

ReportGarden Alleviates Reporting Headaches

Used daily for less than 6 months
Reviewed 2019-06-28
Review Source: Capterra

Overall, I've been very happy with and have recommended Report Garden. The ability to bring multiple reports together in a single interface has increase productivity and provided a more open communication flow with customers. Very nice product.

Pros
Ease of creating reports Ease of creating different visual elements from reports The ability to combine multiple reporting tools into a single interface The ability to allow customers in to view reports on deman

Cons
The ability to control page layouts. I'd like more control here Some times advanced filtering is a bit hard to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Samuel Fiorillo

Easy To Use But Limited Functionality

Used monthly for 2+ years
Reviewed 2019-06-28
Review Source: Capterra

Very good for a smaller volume of clients. After that, the process starts to feel relatively manual and difficult to keep up with. The more the platform can cater to a larger volume of clients, the better.

Pros
Very easy to use overall. Setting up reports & widgets takes seconds and linking accounts is incredibly simple. Custom calculations were a great recent addition, as well.

Cons
The level of full customization is a bit limited. And the ability to use this software with a large volume of clients is where the experience becomes a bit more strained. Setting up reports for hundreds of clients takes a lot of time, and building a customized report out from scratch is incredibly time-consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Nilesh Sharma

Reportgarden is best reporting tool

Used daily for less than 6 months
Reviewed 2020-02-05
Review Source: Capterra

This tool saves a lot of our time as it has made reporting immensely easy

Pros
We have been using this tool in our marketing department and we are really happy with this tool. It helps us to easily create reports for our online & social media compaigns. The user interface of this tool is excellent and we can even download the PDF reports and send it to our higher management. Moreover the templates it provides are of great quality that help us to do reporting part exceedingly well.

Cons
This tool is the best reporting tool we tried in past few months and it provides comprehensive and accurate reporting like this tool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessica Michael

Google Analytics Reporting

Used monthly for 6-12 months
Reviewed 2019-07-03
Review Source: Capterra

Pros
The Report Garden support team are very quick to respond to questions. Before getting Report Garden, would manually put together Google Analytics reports for my clients by taking screenshots and explaining what everything meant. With Report Garden, I can generate my report in 5 minutes and it looks very professional with my logo and client's name. It was a bit of a learning curve, but once I got my workflow down I can knock out my reporting in no time.

Cons
I think the thing I like least about the software is the price. I know Report Garden offers so much with their subscription, but I only use the Google Analytics portion and it's pretty expensive each month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Nickolas Romas

One Stop Reporting Shop

Used daily for 6-12 months
Reviewed 2018-08-07
Review Source: Capterra

Our overall experience with ReportGarden has been phenominal. When we signed up, our representative organised a call where they went through all the details, how to create new templates, generate and schedule reports and even provided us with training documents to go through and familiarise ourselves with ReportGarden. ReportGarden has saved us countless hours in generating reports, a. that look great and b. include all key information in campaign performances.

Pros
Report Garden has solved a lot of reporting problems and time we have had in the past. Generating reports for our Facebook campaigns are simple and one thing we loved is the ability to create your own template and white label the reports so when the client sees them, they do not know the software we are using. The most important or feature that we love the most is the schedule functionality, we can schedule weekly reports to our clients and client services teams with basic information on how the campaign is performing and this can then be made into an end of campaign report so when the campaign finishes, the client has data across all aspects of the Facebook ad.

Cons
The only thing we dislike about the software is that the reports page can get very messy if you have weekly campaign reports being sent out, the previous weeks campaigns do not get deleted but they just continue to generate new reports in the report list. It can get messy but not a deal breaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Decent Reporting Software but Tedious at Tmes

Used daily for 1-2 years
Reviewed 2018-11-30
Review Source: Capterra

Report Garden allows the sending out of scheduled, cross-platform reports which saves time and make sure everyone stays informed.

Pros
ReportGarden is a relative newcomer to the digital marketing reporting scene. If offers the ability to report on metrics from Google Ads, Facebook and other propriety data. The widgets available for reports give the ability to make the output files as simple or as full featured as they need to be. The best part is the ability to report on data from Google Sheets and add custom calculation to automated reports.

Cons
Configuring each report can be a slow, tedious process if every report needs to be different. If the report contains multiple widgets, and all of them likely will, you will have to customize each widget in most cases to achieve the data output you need. The platform can also be pretty slow when waiting for data to refresh.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Robert Bebout

Great customer support

Used weekly for 2+ years
Reviewed 2019-07-12
Review Source: Capterra

Overall I really like the platform. The ease of use and customization we're able to achieve is what drew us to the platform.

Pros
I love the customer support. They can take a little to get back but have been able to resolve every question or issue I have raised. I believe they would benefit immensely from a live chat.

Cons
We work with a couple smaller softwares that they do not have a direct APi with . It's not a massive deal but some of the larger companies like Hubspot and Salesforce do have the integrations for their reporting platform. They have all of the major API though and work well. Just not some of the smaller less known softwares. For example you cannot pull in a LinkedIn Video ad example like you can a Facebook Video ad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Susan Boggs

Report Garden is great for Digital Marketing reports at a reasonable price.

Used monthly for 1-2 years
Reviewed 2017-09-16
Review Source: Capterra

Pros
I have utilized Report Garden on and off for the past two years. It's an excellent platform for running digital marketing reports on social media, search optimization and PPC - all in one place. If you are a digital marketing generalist or consultant, and you don't want to invest in three separate reporting tools, Report Garden is the way to go. Their system can provide you, and your clients or team, with dashboards focused on Adwords, PPC, SEO, social , Twitter, Facebook, LinkedIn and Analytics. The reports are clean, neat and easy to read. The ability to schedule your reports and create client specific dashboards/portals is key to it's usefulness in digital marketing management.

Cons
The only con with Report Garden is that like many services that attempt to provide a one-stop shop for a myriad of features, it's not as detailed/flexible as those SaaS providers who focus on doing one service and doing it really well (i.e. SEO reporting). Again if you are a consultant or a generalist, that may not be such an issue. However, if you are a specific type of agency - social media, SEO, etc. - you may not find everything you need under this one hood.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

It gets the job done

Used weekly for 2+ years
Reviewed 2019-07-04
Review Source: Capterra

Pros
I like the ease of building out reports, and that those reports can be synced across accounts.

Cons
I would like a more graphic/stylish look to the report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cody Merrow

The Best Reporting Software on the Market

Used daily for 2+ years
Reviewed 2019-02-27
Review Source: Capterra

AMAZING. I refer Report Garden to everyone, personal and professional, that I think would find it helpful and useful. It's helped our company grow immensely and put ourselves in the top tier of NYC Real Estate Marketing.

Pros
EVERYTHING! From the customer service team down to the ease of use, Report Garden gives you all the tools you need to serve (and overserve) clients from Day 1. Software easily allows you to attach all data entities and then makes it very simple to create easy-to-use templates and reports that are all designed well, interactive, and allow for easy customization within slideshows. Our clients LOVE our visualizations and ability to create bespoke analysis within the tool.

Cons
Just wish there were more visualizations for geographic (tighter windows rather than just countries) and also wish there were more options for overlay charts. Easy to find workarounds. The most difficult part of Report Garden is trying to set up a Google Sheet to sync with the system. I just wish it was more automatic in that way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Anderson

Excellent Social Media Reporting Software

Used daily for 6-12 months
Reviewed 2019-07-03
Review Source: Capterra

Report Garden creates usable, visually pleasing reports which I can either distribute in PDF format or show "live" via client dashboards.

Pros
Great software to set up both live and periodic reporting for paid and non-paid social media. It's easy to use and modify. Plus, it produces excellent reports with choices of pallets and settings. Highly customizable.

Cons
I would like to see more static (persistent) settings, such as a "last month" setting that remains constant, versus changing to an absolute date. I also would like to see "page breaks" to assist in outputting PDF documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zack Spear

Great Software!

Used daily for 2+ years
Reviewed 2018-09-19
Review Source: Capterra

Very happy with the product, and recommend regularly.

Pros
Easy to build off of and the automation is crucial.

Cons
We don't use a lot of the features but focus on the core ones. In some cases you are paying for more than you need but I believe they have custom packages to avoid that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Johnny Cather

Great Product, Could Use Some Updating

Used weekly for 2+ years
Reviewed 2019-07-12
Review Source: Capterra

ReportGarden is a great platform that we use weekly. It saves us a lot of time when reporting PPC performance to our clients. That said, I think the platform needs some updates. It's only a matter of time until a competitor comes around and does it better.

Pros
- Very comprehensive tool with a lot of functionality. - Automated, scheduled reporting is very useful and saves us a lot of time.

Cons
- UI/UX has been the same for several years. Is a bit clunky and could use updating. - There are a decent amount of bugs that we encounter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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radames ortiz

Report Garden is a Godsend!

Used daily for less than 6 months
Reviewed 2017-03-16
Review Source: Capterra

Prior to using Report Garden's services for our agency, I was pulling data manually from Adwords and Google Analytics. I dreaded the nd of the month because reporting was such a hassle but now with Report Garden, I can pull reports within minutes to our team leads. Also, the amount of time I save on pulling reports allows me more time to focus on analysis instead of pulling numbers. This is a great benefit to our clients since they see an increased ROI of their SEM campaigns. Also, RG's customer support is quick, knowledgeable and they always respond and follow up with any queries or problems we might have. No question is small! Great job, RG!

Pros
ease of use. nice looking reports!

Cons
sometimes a little slow. interface a little clunky. UI needs a makeover. feels outdated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chaunte Rankin

Overall good product, but just a couple of bugs

Used weekly for 2+ years
Reviewed 2019-06-28
Review Source: Capterra

Overall, I've had positive experiences. Customer service is always helpful and does their best to resolve any issues quickly.

Pros
The software has a lot of features and allows me to combine a lot of data into streamlined, easy-to-read reports for my clients.

Cons
The software can be a bit buggy sometimes. Adding and removing connections can be a pain at times. Re-activating a connection takes hours on end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Leslie Hartsman

Easy to use

Used daily for 1-2 years
Reviewed 2017-03-10
Review Source: Capterra

ReportGarden is just so easy to use and the staff are always available to help. They are alway listening to our feedback and have referred a number of other agencies to use it. Thanks

Pros
Easy to use

Cons
Nothing really

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joseph Stucker

Tons of capabilities, some eccentricities

Used weekly for less than 6 months
Reviewed 2019-07-03
Review Source: Capterra

Overall we've had a very positive experience with ReportGarden. It has improved the product we deliver to our client by allowing us to show them a more holistic, big-picture perspective of their accounts and consolidate reporting into one place. While there are certainly small tweaks I would make to the way the interface functions, overall it meets all needs without crossing into extravagant price range.

Pros
ReportGarden has such a broad range of capabilities, and can pull in so much data from so many sources. We use it primarily for reporting, and while other programs had limited capabilities when it came to pulling in certain data sources and certain metrics, ReportGarden has it covered. There's really nothing we can think to report on that we are unable to pull into ReportGarden.

Cons
At times the interface, while not bad, works a bit differently than you would expect it to. There are certain functionalities that work a little unconventionally and you have to adapt to that, making the learning curve a little steeper than it needs to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Duran Solomon

A dream to have

Used daily for 6-12 months
Reviewed 2018-05-09
Review Source: Capterra

Pros
I like it as it is the best software for project and document management My manager and I can easily control projects with ease

Cons
It can be a bit laggy at times but I assure you it's only ever once in a while and never sets back work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great tool for easy reporting!

Used weekly for 2+ years
Reviewed 2019-06-28
Review Source: Capterra

Easy, quick reporting

Pros
Nice looking dashboards & reports and easy report generation.

Cons
Needs more crossover between dashboards and reports. Needs ability to use company colors as a template for dashboards and reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jacob Paciorek

Report Garden Software is a MUST HAVE for a serious PPC Consultant

Used daily for 6-12 months
Reviewed 2016-12-06
Review Source: Capterra

The software will simplify your life. It connects with many existing platforms including Bing, Adwords, Facebook, Google Analytics, Phone Tracking systems etc. Very easy to use and inexpensive.

Pros
easy to use powerful inexpensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura Hunt

ReportGarden

Used daily for 6-12 months
Reviewed 2019-07-12
Review Source: Capterra

Pros
The software is very easily set up, and the best part was the support team.

Cons
There's isn't an option to send a custom picture along with the review text.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Vasu Paidi

The best ppc reports that I've ever seen!

Reviewed 2015-09-24
Review Source: Capterra

Manual reporting is a big concern for my ad agency as it kills time for account optimization. My clients typically demand weekly reports and preparing these excel reports is very time consuming. Reportgarden helps a lot in creating customized client reports. Once you save a template, you can generate unlimited reports at will. Now I discuss with my clients and fix a reporting template based on their requirements and expectations. I simply create these templates in Reportgarden and schedule reports, which are then automatically generated and sent to all my clients. This saves me at least 30-40 hours/month on reporting. All I do is add custom recommendations and insights to improve the report. Reportgarden saved me a lot of time, increased my productivity and made my clients happy. I highly recommend this for all ad agencies!

Response from Report Garden


Thank you very much for the awesome review!

Rating breakdown

Ease of use
Customer support

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Fiona Martin

Great concept, not the best execution

Used monthly for 1-2 years
Reviewed 2019-07-01
Review Source: Capterra

I'm am continually frustrated with billing issues, and issues pulling data through correctly from sources like Facebook Ads. A software that was supposed to make my life easier is now becoming a headache.

Pros
The concept of automating reports from various sources - Google Analytics, Google Ads, Facebook Ads, MailChimp, etc. - is fantastic. Unfortunately, it doesn't always work the way it's expected, and I have to spend too much time correcting errors and contacting Customer Support.

Cons
There are continuing issues with pulling data through from sources. I find myself having to rerun reports all of the time, especially pulling data from Facebook Ads. Very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Jessie Wilson

Report Garden Review

Used monthly for 2+ years
Reviewed 2019-07-03
Review Source: Capterra

It is very easy to link the accounts and pull in all of the raw data you need to personalize your reports to really make them your own.

Pros
It's very easy to get the accounts you need linked to Report Garden. The templates provided are a great way to get started with personalized reports.

Cons
I've had issues in the past were one or two of the scheduled reports did not get sent out using the automated system. I haven't seen this problem in the last 8 months or so though.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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