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Customer Advocacy Software with Surveys & Feedback (2026)

Last updated: March 2026

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17 software options

Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

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Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

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Influitive logo

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on insights that build customer advocacy. Run surveys across channels & understand what your customers value most. Use AI to identify patterns. Act on insights with 40+ native integrations.

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Marsello logo

Loyalty and marketing, in-store and online.

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Boost customer loyalty and advocacy with Marsello’s software for omnichannel retail and hospitality businesses. Utilize our customer referral and Google Review management tools to enhance your brand's reputation and drive customer engagement.

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Gainsight CS logo

Customer success platform

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Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

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ReviewFlowz logo

Reputation and review management software

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Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

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Ambassify logo

Advocate marketing for brands

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Ambassify is an employee advocacy platform that turns employees into brand ambassadors. One-click social sharing, built-in social media training, personal post creation with AI writing assistance, gamification, and comprehensive analytics to measure advocacy ROI. ISO 27001 and GDPR compliant.

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White Label Loyalty logo

Simple solution for complex needs

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White Label Loyalty is a customer loyalty & advocacy platform that helps you better understand your customer and deliver an engaging reward experience. With our flexible loyalty engine and platform you’ll be able to understand the segments in your audience and target your promoters better.

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Capillary Loyalty+ logo

AI powered configurable behavioural loyalty platform

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Capillary Loyalty+ redefines loyalty management with AI-driven nudges, omnichannel communication, and behavior-based rules. It offers diverse incentivization methods, flexible tier management, and advanced analytics to boost customer engagement and retention.

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Merchant Centric logo

Social media management for businesses of all sizes

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Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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Botmaker logo

A chatbot platform that automates customer service

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Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Duel logo
(0)

Transform customers into your biggest acquisition channel.

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Duel is a Brand Advocacy platform that enables brands to transform customers into their biggest acquisition channel.

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Peepi logo
(0)

Customer engagement platform for businesses

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Peepi is a cloud-based customer engagement solution designed to help businesses of all sizes identify and engage prospective customers in order to increase brand promotion. Key features include gamification, customizable branding, reward programs, ROI tracking, and feedback collection.

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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Platform One logo
(0)

The next generation of Experience Management.

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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Trustt logo
(0)

Cloud-based customer advocacy solution for brands

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Trustt is a cloud-based solution that offers authentic opinion generation, user-generated content (UGC) advocacy, influence marketing, and market research tools to streamline business development processes.

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SuccessBoard logo
(0)

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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