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Marketing Automation Software with Multi-Channel Marketing (2026)

Last updated: April 2026

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Why is multi-channel marketing important for marketing automation software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Multi-channel marketing enables marketing automation software to coordinate and manage campaigns across various platforms, reaching a broader audience, enhancing brand visibility, and providing comprehensive tracking and analysis of campaign performance. Of the 173 reviewers who rated multi-channel marketing, 88% rated this feature as important or highly important.

Key features of marketing automation software based on insights from 4959 verified reviews

Email Marketing: Users value robust automation, segmentation, and customizable templates, enabling effective personalized campaigns and real-time performance tracking. 97% of reviewers rated this feature as important or highly important.
Engagement Tracking: Reviewers appreciate detailed insights into email open rates, clicks, and overall engagement metrics to optimize marketing strategies effectively. 93% of reviewers rated this feature as important or highly important.
Lead Capture: Users highlight the ease of creating forms and landing pages, facilitating efficient lead collection and nurturing through customizable templates and integrations. 92% of reviewers rated this feature as important or highly important.
Data Import/Export: Users find the data import/export functionalities straightforward, supporting various file formats and enhancing data management and analysis. 88% of reviewers rated this feature as important or highly important.
Lead Management: Reviewers emphasize efficient tracking and segmentation of leads, allowing for targeted follow-ups and improved conversion rates. 87% of reviewers rated this feature as important or highly important.
Landing Pages/Web Forms: Users appreciate the drag-and-drop builders and customizable templates for creating engaging landing pages and forms that capture leads efficiently. 83% of reviewers rated this feature as important or highly important.