Text In Church Reviews

Powerful and easy to use to connect with others and send a reminder to my team.

None! It is one of the best decisions we made.

It is great that you can set up different groups to communicate with. Our church organization uses it for many different things. It is great to organize events, to promote different outreaches and events going on to everyone, and to just communicate with a few people to remind about important meetings and goings on that don't need to be forgotten.

I wish it was easier to use between different systems. Everyone has a different phone. Some have Apple IOS and some have Android. It has a lot of glitches when sending to different phones.

Hi Amber! Thanks for the great review. I'm sure what you mean by glitches when sending to different phones, but please contact our support team. We'd love to help you get to the bottom of that.

Very easy to setup and get started. Straightforward instructions. Help and suppport are quick and easy to talk with when needed. The groups are easy to setup and use.

We found it was limited for the different types of emails we wanted to send as far as choices of fonts, styling of emails, etc. The "workflow" steps recommended for sending repeat emails and texts have not been good for our use.

Thanks for the review Mylinda. I'd love for you to connect with our Member Success Team to help get your automated workflow strategy dialed in. Automated workflows are typically used to send a series of messages to folks who take a particular action. It's perfect for guest follow-up or volunteer onboarding. It's not common to emails repeatedly. I'd love to help.

The Text In Church software is very easy to use and quite user friendly. We've been truly surprised by how our congregation has embraced this communication tool. Now, we mainly send out text messages with pertinent information, and minimal emails. The response rate is amazing as the majority of our people are getting and reading our messages to them. Can't say the same about emails, though.

Don't like how the text messages split up into multiple messages if you go over the character limit. It's way too easy to put in too much information and bam...you're over the limit.

Wow! Thanks for the amazing review, Alan!

Ease of use Ability to delegate to other users

I haven’t encountered any issues with the program up to this point!

Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.

We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.

Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.

Hands down what I like most about Text In Church is the automation!

I didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.

Thanks for the great review! Really appreciate it.

Ease of use, features, workflows, support, etc. This company and software has it all. If you want to make follow up easy and get away from all the confusion, look into text-in-church. This isn't a replacement for real people connections but will be the main tool in your toolbelt to making those first connections.

We are not jumping on board yet as we are not at a church size that can't handle our connection cards and our system without a text service. Our teams are more than capable to connect and help with next steps. As we grow and the system gets more complicated, we will be jumping on board.

Thanks for the great review.

This works so much better for us than our traditional method of communication, I would highly recommend any church/ organization use this.

I really can't find any cons about it, it works wonders for us and I'm sure it will work wonders for others.

Wow! Thanks for the great review.

The user interface is fantastic and it's very easy to learn. You can tell a lot of planning went into this service, as it does almost everything we could ask of it.

We've had a few issues of people not getting the automatic text replies. Text In Church has done a good job of addressing these issues, though it can be confusing for congregants when texts are coming in from two different phone numbers.

Thanks for the review Zach!

Automated responses and keyword texting are our favorite features of Text in Church. The ability to set in motion automated responses is both time saving and provides consistency to our constituents. Keyword texting and the automatic formation of groups within the software is especially valuable with first-time guests and useful when we are interested in building a group for communication within a specific interest or project.

Have not found one "con" in almost two years.

Angie, thanks for the great review!

I love how Text In Church makes the flow of communication simple and easy for our employees and our congregation. When we need to get information out, it's really easy to do so with Text In Church. It makes my job much easier.

We've only used this software for a relatively short time (less than two years), but so far, I've not discovered anything that I don't like.

Wow! Alan, thanks for the amazing review.

I love the Text in church system! I like this system for so many reasons some including it's ease of use and it's ability to help us automate our assimilation system. The workflows help us keep in touch with our guests and members while at the same time creating an authentic sense of community amongst our spiritual family. I have learned that Culture is by Default of Design and text in church helps you design your culture rather than the alternative of what it would default to.

I would love the ability to know the average amount of text that we send out a month. Knowing that information would allow us to measure it and utilize our resources best or know when we are not using it the best.

Charles, thanks for the awesome review!

This has allowed us to quickly and easily communicate vital news to large groups of people at great ease. And if someone needs to ask a question in reply, it doesn’t happen in “group text” form, protecting the individual’s privacy.

No complaints at all! Text in Church regularly releases updates and new features!

I am able to connect better to our guests and am receiving way more communications than with just emailing.

Sometimes the groups feature times out but it usually fixes with a refresh.

Holly, thanks for the awesome review!

Currently our Plan Your Visit guests are able to sign up for service and get a response immediately as well as multiple staff getting notifications that a new guest has signed up.

App software needs to be updated allowing the user to have access to the same features as a desktop. We also wished that guests can input their birthdays as well as choosing what service time they plan on attending.

Thanks, Michelle! I really appreciate the review. We are currently rebuilding the mobile app and can't wait for you to have access to it.

I love Text in Church for many reasons but specifically its simplicity to set up and use

The only thing I'd like to see improved is the # of characters allowed for a text to be sent in one message but I'm not sure TIC has any control over that.

We are so grateful for your kind words. Thank you for taking the time to share your review with us and the community!

Text in Church is a fantastic text program that is easy to use, affordable and integrates perfectly with our Church Management Software.

I do wish they had more alternative pricing tiers in regards to number of text we can send.

The ease of being able to communicate with members at one time from one place.

I do not like that there isn't a reporting feature. I must report to the Pastor monthly on the number of new visitors we get each month. When exporting from TIC to excel, it's like pulling teeth to short through the information.

Ease of use and all of the pre-formatted emails and texts. It makes using the software smooth as silk!!!

I haven’t found anything I like least yet.

Craig, thanks for the awesome review!

Text In Church compiles communication databases in one place online. Text, call or email efficiently and effectively with multiple lists and purposes. Text In Church gives the ability for multiple users

Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over. Inconvenient but not a deal breaker because creation is easy.

Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today!

I love that this syncs with Planning Center Online. I can then choose the appropriate list to contact, and send out much needed information .

The new layout is a little hard to navigate. I really don't like that the scheduled time is in military time. It's very confusing.

Thanks for the great review Felicia! We'll be sure to get the time standardized :) You'll see that fixed very soon.

This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry.

I wish this system would integrate more with different software. We switched from using this software because it was limited to integrations.

Thanks for the review Misti! We currently integrate with Planning Center and are adding additional integrations in the near future. Thanks! ~ Tyler

I really like how TIC syncs with Planning Center lists. I can have peace of mind, knowing that new visitors to my church will be followed up with instantly by a text and will go through a workflow process.

For whatever reason, Text in Church does not sync right away with Planning Center Online. That means if I create a new group and set it up in TIC to sync with PCO, it can take several hours or more to launch.

The interaction with first-time guests. They are responding to texts and we are building relationships from the outset.

It doesn’t interact with Fellowship One, our church database, so I have to replicate notes from TIC to F1. I wish the 2 taking with each other.

Thanks for the great review Suzanne! We currently integrate with Planning Center and Church Community Builder, but not yet Fellowship One.