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Astea Alliance
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field Service Management & Mobile Workforce Solutions
Table of Contents
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Astea Alliance - 2026 Pricing, Features, Reviews & Alternatives
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Astea Alliance overview
What is Astea Alliance?
Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise.
By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact.
Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.
Key benefits of using Astea Alliance
• Increase Revenues - Accelerate Invoicing; Complete more jobs/day
• Reduce Costs – reduce inventory costs; reduce travel/fuel expenses; minimize/eliminate SLA penalties
• Drive Competitive Differentiation - Improve Customer/Employee Satisfaction & Retention; Enhance you Brand/Image
• Drive Continuous Improvement & Quality - Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR…); Work connected & disconnected
Starting price
Alternatives
with better value for money
Astea Alliance reviews
Overall rating
3.8
/5
27
Positive reviews
74
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.46/10
5
4
3
2
1
4
16
6
0
1
John D.
Business Unit Manager - Service
Natalie G.
Accounting Specialist
Daniel K.
System Software Engineer
Daniel K.
System Software Engineer
Verified reviewer
Anonymity request
David S.
CAD specialist
Who uses Astea Alliance?
Based on 27 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
- Not enough reviewsAstea Alliance's features
Features rating:
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Astea Alliance pricing
Value for money rating:
Starting from
No pricing info
User opinions about Astea Alliance price and value
Value for money rating:
To see what individual users think of Astea Alliance's price and value, check out the review snippets below.
John D.
Business Unit Manager - Service
Natalie G.
Accounting Specialist
Astea Alliance integrations (10)
Astea Alliance support options
Typical customers
Platforms supported
Support options
Training options
Astea Alliance FAQs
Astea Alliance has the following pricing plans:
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of Astea Alliance?
Astea Alliance has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Astea Alliance support?
Astea Alliance supports the following languages:
Danish, Korean, French, English, Japanese, Dutch, German, Thai, Portuguese, Chinese (Simplified), Chinese (Traditional), Spanish
Q. Does Astea Alliance support mobile devices?
Astea Alliance supports the following devices:
Android, iPad, iPhone
Q. Does Astea Alliance offer an API?
Yes, Astea Alliance has an API available for use.
Q. What other apps does Astea Alliance integrate with?
Astea Alliance integrates with the following applications:
Webex Suite, Salesforce Marketing Cloud, QuickBooks Online Advanced, Dynamics 365, SAP Business One, Avaya Experience Platform, Dynamics 365 Business Central, JD Edwards EnterpriseOne, Vertex
Q. What level of support does Astea Alliance offer?
Astea Alliance offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk