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Blitzz
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video-powered technical support platform
Table of Contents
Blitzz - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Blitzz overview
What is Blitzz?
Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.
The platforms aims to help field technicians and customer service agents to solve customer problems through two way video and audio calls, augmented reality, chat, and more. Blitzz allows users to organize customer inquiries, visualize customer problems and collaborate and exchange documents with video technology, chat functionality and image markup tools.
The solution can be used as a standalone app on desktop, Android, or iOS devices, and customers don't need to have the app installed in order to seek or receive assistance. The Blitzz SDK also allows users to integrate with existing platforms such as CRMs and support tools including Salesforce and Zendesk.
Blitzz’s user interface
Blitzz pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Blitzz?
The software is too reliant on mobile connections or wifi connections. If you have been poor service on your mobile phone it will be difficult to do the virtual inspection.
Select to learn more
Who uses Blitzz?
Based on 20 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Blitzz's key features
Most critical features, based on insights from Blitzz users:
All Blitzz features
Features rating:
Blitzz alternatives
Blitzz
Starting from
39
/user
Per month
SafetyCulture
Starting from
29
Per month
UpKeep
Starting from
20
/user
Per month
TrueContext
Starting from
4800
Per year
Blitzz pricing
Value for money rating:
Starting from
39
/user
Per month
User opinions about Blitzz price and value
Value for money rating:
To see what individual users think of Blitzz's price and value, check out the review snippets below.
Roy R.
Director of Customer Service
Cory L.
VP of CX
Blitzz integrations (8)
Blitzz support options
Typical customers
Platforms supported
Support options
Training options