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FMX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that optimizes facilities and maintenance operations
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FMX - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
FMX overview
Based on 416 verified user reviews
What is FMX?
FMX is a work order solution with key features that include work order management, mobile access, preventive maintenance, and more.
Who uses FMX?
By industry, FMX reviewers are most commonly professionals in education management (24%). The most frequent use case for FMX cited by reviewers is maintenance management (69% of reviewers).
What do users say about FMX pricing?
Most reviewers indicate FMX delivers strong value for money, as they appreciate the comprehensive features included at a competitive price. Some users report challenges with monthly billing and find the total cost overwhelming in certain cases.
FMX’s user interface
FMX pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about FMX?
FMX is a work order solution with key features that include work order management, mobile access, preventive maintenance, and more.
Select to learn more
Who uses FMX?
Based on 416 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
FMX's key features
GetApp's analysis of 38 verified user reviews collected between March 2022 and September 2024 identifies FMX's most critical features and summarizes user sentiment about those features.
Reviewers appreciate FMX's work order management capabilities. They highlight the ease of assigning, tracking, and prioritizing work orders, which helps keep the maintenance team organized and efficient. Users report that the system allows for clear communication among team members and ensures that work is completed on time. They find it simple to adjust due dates, move work orders, and retrieve completed orders using filters. Reviewers also value the paperless communication and the ability to manage multiple areas within the department. Of the 24 FMX users who gave detailed accounts of their use of Work Order Management, 96% rated this feature as important or highly important.
Samantha C.
Facilities Coordinator
Mike D.
Facility Manager
Users report that FMX's mobile access is highly convenient and increases productivity. They indicate that maintenance staff can receive, respond to, and process work orders directly from their smartphones or tablets, reducing travel time and keeping them updated on tasks. Reviewers feel that the mobile interface is user-friendly and similar to the desktop version. They appreciate the 24/7 accessibility from any location, although some wish for a dedicated mobile app for even better functionality. Of the 19 FMX users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.
See related user reviews
Mark P.
Senior Manager
Danielle H.
Auxiliary Systems Coordinator
Reviewers highlight FMX's preventive maintenance capabilities as a valuable tool for keeping equipment and facilities running smoothly. They find it easy to set up and customize recurring maintenance schedules, track tasks, and ensure inspections are completed on time. Users appreciate the system's user-friendly interface and the ability to attach maintenance tasks to specific buildings or locations. They say it helps prevent downtime and missed inspections, making it a useful tool for managing periodic maintenance tasks. Of the 25 FMX users who gave detailed accounts of their use of Preventive Maintenance, 84% rated this feature as important or highly important.
See related user reviews
Teresa S.
Facilities & Operations Administrative Assistant
Todd M.
Interim Facilities Director
All FMX features
Features rating:
FMX awards
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User opinions about FMX price and value
Value for money rating:
Of 30 reviews that provide robust commentary on FMX's price and value, 86% mention it in a positive light.
Most reviewers indicate that FMX offers strong value for money, highlighting its comprehensive feature set included in the base package without requiring additional module purchases. They appreciate that many functionalities, often charged as extras by competitors, are bundled at a competitive and affordable price. Users think the straightforward and flexible pricing, including complimentary modules and migration support, adds to its appeal. Some reviewers feel FMX significantly reduces their building management costs while maintaining quality. However, some users report challenges with monthly billing and find the overall cost of ownership can be overwhelming in certain cases.
, and
To see what individual users think of FMX's cost and value, check out the review excerpts below.
FMX integrations (16)
Integrations rated by users
We looked at 416 user reviews to identify which products are mentioned as FMX integrations and how users feel about them.
Integration rating: 5.0 (2)
“This is how we used to track our Schedule Requests in the past. Needless to say, FMX is much more efficient!”
Samantha C.
Facilities Coordinator
Integration rating: 5.0 (1)
“The iCal feeds are essential for keeping our users informed about scheduled activities across campus in real time.”
Krissi E.
Director of Educational Technology
Integration rating: 5.0 (1)
“We used ArbiterSports in the past, and it was very helpful for keeping our sports schedule requests updated, which synced with our website and event calendars. We no longer use it now.”
Krissi E.
Director of Educational Technology
Integration rating: 5.0 (1)
FMX customer support
What do users say about FMX customer support?
Customer support rating:
We analyzed 116 verified user reviews to identify positive and negative aspects of FMX customer support.
Widespread user sentiment highlights FMX's customer support as responsive, friendly, and quick to resolve issues.
A fair number of users appreciate how easy it is to contact support and receive timely, knowledgeable assistance.
Multiple users mention that FMX support is proactive, patient, and helpful during setup, training, and ongoing use.
A portion of reviewers value the team's willingness to tailor solutions and provide effective troubleshooting.
Support options
Training options
To see what individual users say about FMX's customer support, check out the review snippets below.
“The key elements that make this system great for us is the affordability of the program, the excellent customer support from the FMX team, how uncomplicated it was for us to set up the system, the ease by which tenants can set up their account and enter work orders, and the ability to receive/respond to/resolve work orders from the field. ”
Dwight R.
“There are many options when preparing user types and notifications but the support staff are always ready to answer questions and feedback solutions quickly and troubleshoot effectively.”
Gary O.
IT Director
“Overall my experience with FMX has been great. If there is an issue that I have or anything that I run into anyone of the customer service or technical support team members are ready to assist and normally take care of what is going on in a fast timely fashion.”
Alyssa S.
Maintenance Coordinator
FMX FAQs
FMX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is FMX used for?
FMX is a maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software manages work order resolution time, organizes preventive maintenance tasks, and allows users to manage equipment and assets all in a unified system. In addition, the solution is accessible from any web browser including mobile devices. Key capabilities include work order management for easy maintenance request handling, a preventive maintenance module for compliance and task scheduling, and equipment maintenance to reduce downtime.
Q. What are the benefits of using FMX?
•Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request
•Set user permissions to restrict user access to only what they need
•View daily schedule with FMX’s clear, calendar display
•Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go
•Look up how past requests were resolved and view histories for buildings, assets, equipment and more
•Never double book an event or asset
•Receive automatic reminders for all preventive maintenance tasks
•Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers
•Maintain a clear view of facilities through reports and interactive dashboards
Q. What languages does FMX support?
FMX supports the following languages:
English
Q. Does FMX offer an API?
Yes, FMX has an API available for use.
Q. What level of support does FMX offer?
FMX offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support
