Fergus Pricing Plan & Cost Guide

Fergus

Job management software for trades and service businesses

4.65/5 (139 reviews)

Fergus Pricing

Starting from: A$28.90/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

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Fergus Pricing Reviews

Pros
  • Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients.Jonathan L.Read the full review
  • It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.Daniel G.Read the full review
  • Fergus have been very helpful. The support team are easy to get a hold off and are very good to deal with.Andrew P.Read the full review
Cons
  • Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.Brett H.Read the full review
  • The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.Debbie G.Read the full review
  • Very hard to delete or void a mistake (new business so still learning).Amelia R.Read the full review
99%
recommended this to a friend or a colleague

25 reviewers had the following to say about Fergus's pricing:

Jason Holdt

Easy to use

Reviewed 2017-04-10
Review Source: Capterra

Simple and really easy software to use. Saves me lots of time with quoting and invoicing. Cheap packages for what you get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tarik Karim

Excellent user interface

Used weekly for free trial
Reviewed 2018-02-13
Review Source: Software Advice

Pros
Its free for one user, and reasonably priced as your team grows. The customer support is responsive, and the features are more than you can ask for at no cost.

Cons
As with many field service apps, there are limitations (they vary depending on the business that you are in), but you get just enough to become organized and well documented.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Liam Griffin

Makes life easy

Used weekly for 6-12 months
Reviewed 2019-04-24
Review Source: Capterra

Pros
Very streamlined and well thought out software. It is designed to make the tradesman's life easier and it certainly does that well

Cons
Recently they updated their pricing and it in my opinion is perhaps getting too expensive, considering there are plenty of competitors out there

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Craig Louisson

Plumbing

Used daily for less than 6 months
Reviewed 2018-11-17
Review Source: Capterra

Pros
Able to compare merchants prices against each other

Cons
It would be great if there was a material page I could go to instantly with the prices available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Timothy Mannix

Excellent App, phenomenal all round,

Used daily for 6-12 months
Reviewed 2018-05-18
Review Source: Capterra

Pros
Ease of use, customisable, extensive features, customer support, price. No downtime, local and fast support, able to run my business off an iPhone and iPad. Integrates with Xero brilliantly, no need to manually transfer files over.

Cons
After using this app for almost a year I am yet to find a con, I have used similar programs in the past which are much larger and more expensive but don't have the Features that Fergus has. Brillant App.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lindsay Miller

Job Management

Used weekly for 1-2 years
Reviewed 2018-09-19
Review Source: Capterra

Overall it has been extremely great, easy to use software!

Pros
I like that is allows users to price and create requests off of customers needs/wants.

Cons
I haven't really ran into any cons yet. Only thing I can think of is calendar isn't that ascetically pleasing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cameron Burt

Life changing

Used daily for 2+ years
Reviewed 2018-10-15
Review Source: Software Advice

Best job management software I have seen

Pros
Import invoices and allocate to jobs a and send to accounting software worth the money alone. Price lists imported

Cons
No uk suppliers offer an API gateway No uk gas certificates built in No phone support available Only video training

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter Squire

It has been basically completely trouble free, any bugs have been able to be worked around - perfect

Used daily for 1-2 years
Reviewed 2018-01-16
Review Source: Capterra

Proactive day-to-day job management for my trade business

Pros
Outstanding sole user pricing plan Active development plan with both functionality and user interface/usability improvements. Keeps me in control of my daily business job management!

Cons
Ipad/iPhone app: some quirky behaviour in text boxes that have more text than can be displayed Ipad web browser some calendar scheduling functions are not operable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Theo McDonnell

Really enjoy using Fergus and it has become an essential tool for my business

Used daily for 1-2 years
Reviewed 2018-01-15
Review Source: Capterra

Pros
We really like the software as it keeps all job files, materials, labour and communication in one easy to reach system. Its great for all staff to be able to have access to the same job information and progress.

Cons
The favourites and custom price book features seem to need a lot more work to make them easier to use, for example it would be much easier if we could add a line item or multiple line items from a quote into either favourites or the custom price list by selecting the line items in the quote. Also if you could save a favourite/ custom price book item, then edit it slightly and save the new favourite under a sub heading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Chris Roberts

The customer support is responsive, and the features are more than you can ask for at no cost.

Used weekly for 6-12 months
Reviewed 2018-03-08
Review Source: Capterra

Its great. Including the financial section that shows if you made a profit on each job

Pros
Its free for one user, and reasonably priced as your team grows. Easy to use. Great financial tracking great phone app for staff but can be used on a tablet or desktop.

Cons
As with many field service apps, there are limitations (they vary depending on the business that you are in), but you get just enough to become organized and well documented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandon Folse

Fergus has met my needs and exceeded my expectations!

Used daily for 6-12 months
Reviewed 2018-07-08
Review Source: Capterra

The biggest benefit I get from Fergus is the abililty to have all of my information in a central location, plus it integrates with Xero so I no longer have to do double entry!

Pros
Its a true all in one service management software. The program is user friendly and has the best configuration Ive used so far. The price point is perfect. The apps for iOS and Android are seamless with the browser.

Cons
I would like the ability to upload different certifications. The standard is for electrical services. Please add support for FireFox and Microsoft Edge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christian Prince

Moving in the right direction

Used daily for 1-2 years
Reviewed 2020-04-29
Review Source: Capterra

I'm really positive about Fergus, I only upgraded to Pro again last month but I am trying to fully utilise its potential. Once you load up prices, favourites, forms etc it really is a wonderful addition to a tradesman's arsenal.

Pros
Desktop and mobile sites are easy to use. Integration with suppliers and accounting software is key. Scheduling is simple and easy. Just starting out with forms but that seems like a really good option. Invoicing is easy. Customer support are always knowledgeable and get the answers needed

Cons
Sorry guys 2 things I know you have integrated with google calanders but I think just a calander similar to google calanders would have been suffice. I would really like to be able to look at a month display (like a widget on android) and see the upcoming work. When customers ask me when we can come back or when are we available, often I am in the field when I get asked this and being able to draw up a quick calander display would really help me. 2nd thing No inventory list of stock. Ideally I would like to have an accurate list of what is in staff members vehicles and what our holding stock is, just makes it easier when ordering or servicing breakdowns.

Response from Fergus Software


Hey Christian, thanks for the review! Have you tried the month display on google calendar using our integration? I'll pass on to the team that you'd like inventory management, at the moment we only support Stock-on-hand functionality for accurate costing and invoicing. Thanks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jamie Cummings

Fergus is brilliant. Love it.

Used daily for 6-12 months
Reviewed 2017-01-09
Review Source: Capterra

Fergus is the center of our business. We couldn't survive with out it. Love it, our business has completely changed because of it.

Pros
It touches all parts of our business in a single piece of software.

Cons
Cost, but worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sheryl Liddle

By far the best job tracking software on the market today

Used daily for 6-12 months
Reviewed 2018-04-09
Review Source: Capterra

All field staff have access to all the information required to do their job, Creditor invoices are not missed off being charged as all invoices are imported directly to job and then with a push of a button directly write to your accounting software.

Pros
Easy to use, dashboard easy to navigate, able to manage job status at a glance, easy assigning of jobs to plumbers, able to export to payroll system, import Creditor invoices directly to job, easy importing of price book catalogues, able to access from anywhere as cloud based, quoting in seconds, and so much more.

Cons
Nothing to report - This software does not have any "Cons" to report back on, everything about Fergus is user friendly and yet Fergus are continually updating the system in an effort to make even more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Cook

Fergus

Used daily for less than 6 months
Reviewed 2018-08-20
Review Source: Capterra

Fantastic & Frustrated, Frustrated because i didn't look at this sooner.

Pros
It has helped up schedule work correctly, keep on top of our ongoing projects and given us a massive wake up call with our pricing, Once you load everything into Fergus you can look at all the mark up percentages and really start to identify where your company is best suited to focus on.

Cons
The initial month, getting used to everything and loading all the data in - but overall once its done its all worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ross Julian

Fergus Review

Used daily for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

Love the job management

Pros
The Calendar, ease to do and invoice and love how easy to import invoices, photos,plans

Cons
The Cost has gone up since I started using it. Certificates should be free

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melinda Fear

Fergus is great

Reviewed 2016-12-12
Review Source: Capterra

We switched over to Fergus from a more expensive program. Got lots of help and training. We use most of the functions and are happy to see Fergus is constantly improving. Very happy to recommend it.

Response from Fergus Software


Thanks Melinda!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Aaron O'Dea

great business software

Used daily for 2+ years
Reviewed 2019-11-09
Review Source: Capterra

this is my total business set up everything runs through fergus also helps that its not stuck to the computer as i had mine crash just loaded up on another computer and carried on business as usual

Pros
easy to use and great for customization

Cons
cost !!! when i first started using the software it was free for businesses with 1 employee

Response from Fergus Software


Thanks for the review Aaron! Glad to hear it's working well for you. Regarding the price, we would say (and most of our customers would agree) the return on investment is definitely healthy!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Todd Steinle

Steinle Contracting Review

Used daily for 6-12 months
Reviewed 2017-02-10
Review Source: Capterra

Love fergus, I gave a 3 star on the features and functionality mainly for the functionality, it has a few issues and I understand your working on them but some are pretty annoying. I see the potential tho and absolutely love the program

Pros
it makes everything I have to already do in my business much faster and more organized. also back costing is one of my favorites

Cons
it has some limitations and functionality problems but I believe will be worked out in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jay Kumar

Review for Fergus

Used daily for less than 6 months
Reviewed 2018-09-15
Review Source: Capterra

Keeping Job records, invoices etc all in one place. Easy to show others in our business how to use the program and helps assist in the understanding of our trade

Pros
the easy use and functionality of the program, the features available and how this easily links into our accounting software.

Cons
I find the calendar is not easy on the eye, the hours of the day extend past a regular working day and this can be frustrating when wanting to quickly schedule a job. The app is slow and entering data isnt easy, can be very temperamental. And that certificates are now an additional price instead of being part of a full user.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Melanie Barr

Great Software Program

Used daily for less than 6 months
Reviewed 2018-12-17
Review Source: Capterra

We are very new to Fergus, but it is great to see and hear the guys saying that it is easy to use and our Director is finding it really easy to process quotes in Fergus, which in turn makes my life easier :-)

Pros
Ease of use! Both in the office and also on the mobile app for our guys :-)

Cons
As our suppliers do not have a pricelist that we can download into Fergus, I am needing to enter each and every invoice. It would be made a lot easier and quicker, if, when entering the materials onto an invoice, that you could also add each individual item to the custom price book as a favourite at the same time if it is not already in there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris Odlum

Fergus just works incredibly well. Reliable floorless syncing with Xero, Best I have seen.

Used daily for 2+ years
Reviewed 2018-05-09
Review Source: Capterra

Time sheet Tracking for me and staff, organised and nice looking quotes, quote acceptance via email, Mobile invoicing if needed, a way of back costing jobs fast and easily.

Pros
Upto a few years ago a big part of my business was running blind so I went hunting for a software management program to get us sorted. I tried nearly every program on the market from Tradify, Workflo Max, Service m8, GeOp and many more, I even doubled back and trialed some of them again. I ran through several jobs in each software program but just couldn't find a program that would do what I needed. They all had helpful features but none of them were as fitting as Fergus. Fergus just works well, and is getting better all the time. Quotes are a breeze and invoicing takes me about 30 mins a day. I love using fergus and recommend to any business as a must have.

Cons
The software does everything I need to run my business so cant see any cons. Would be nice if the software had a faster GPS tracking system but I am sure this will come in time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wayne Britton

We have been using Fergus for almost 12 months now and are very happy with the program.

Used daily for 6-12 months
Reviewed 2018-03-22
Review Source: Capterra

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users. The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros
We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll. In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons
The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of). In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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todd steinle

best out there by far

Used daily for 1-2 years
Reviewed 2018-03-30
Review Source: Capterra

Pros
job costing, ease of crm, estimating, notes and history which recently helped me win a case in court for a customer refusing to pay based on lies. Not a problem with this software, every little detail is tracked.

Cons
no ability to set budgets for site visits or tasks. They set an auto budget based on how you built the estimate however that does little for me at all. I dont have the ability to change, assign or track the budget other than using a spreadsheet and manually inputting them. They have all the data right there it seems silly I have to do this and it would be a Huge Benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Daniel Gunther

Fergus has been a fantastic tool to manage our growing electrical firm. It is really easy to operate

Used daily for 6-12 months
Reviewed 2018-04-15
Review Source: Capterra

Pros
It is a one stop shop "power house" that runs our electrical and heat pump contracting business. It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also. The customers enjoy the interface through email and we regard the ability of the system to track and record site related information to be very valuable for all users. By adopting this system we are now seen as professional and progressive with in our town. We are now capturing better information about job costs before we send invoices which has helped us to raise our overall profit margin. We no longer have jobs falling through the cracks at invoicing time either. The scheduling features are fantastic, all staff can see what is on for the week, not just those in the office that can see the whiteboard! The workers on the ground have access to client details which allows them to make contact without input from the office, they also have full job history and quote/estimate information which makes their job easier also. The App runs on any mobile platform which solves the android vs IOS debate, we just use the platform that we like. No software to manage is also a bonus, if we have internet access... were in business! This has been the biggest leap towards a paperless office that we've made so far. We enjoy the friendly knowledgeable helpdesk staff who always answer the phone promptly. Awesome!

Cons
Once you have published a quote, you can no longer edit it... if you find a mistake or want to add something extra to the quote. The search engine on electrical items can be abit poor, maybe it could show frequently selected or used items at the top of the search results list. The financial summary has too much information in it, it is so busy. There could be more price options, we would like to bring on another administrator on a 3 hrs per day basis and another electrical worker on a 2-3 days basis, it is quite expensive for part timers. There is no drawing software in the system for quoting, some others such as Simpro, System fox and Katipult have this on-board. (I think these are usually based on Visio). J A Russell don't API to the system like Corys and Plumbing World do, could be easier for us if they did the same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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