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Verizon Connect Logo

Fleet tracking intelligence and management software

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Verizon Connect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Verizon Connect overview

Based on 939 verified user reviews

What is Verizon Connect?

Verizon Connect is a GPS tracking tool with key features that include GPS functionality, vehicle tracking, real-time monitoring, mobile access, and more.

Who uses Verizon Connect?

By industry, Verizon Connect reviewers are most commonly professionals in construction (28%). The most frequent use case cited by reviewers is GPS tracking (47%).

What do users say about Verizon Connect pricing?

Reviewers appreciate discounted pricing offers and say consolidating services makes Verizon Connect more cost-effective. However, some users report high costs, inflexible pricing, and expensive add-ons, which they feel limit value, especially for smaller businesses.

Starting price

Alternatives

with better value for money


Pros & Cons

Fleet Management

Comprehensive fleet visibility

Intuitive and accessible platform

Customer Support

Bugs and Issues

Contract Terms

Verizon Connect’s user interface

Ease of use rating:

Verizon Connect pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(324)
3-4(330)
5(285)

What do users say about Verizon Connect?

Verizon Connect is a GPS tracking tool with key features that include GPS functionality, vehicle tracking, real-time monitoring, mobile access, and more.

Select to learn more


Who uses Verizon Connect?

Based on 939 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Transportation/Trucking/Railroad
Consumer Services
Facilities Services
Others

Use cases

GPS Tracking
Fleet Management
Scheduling
Field Service Management
Logbook

Verizon Connect's key features

GetApp's analysis of 67 verified user reviews collected between August 2021 and January 2025 identifies Verizon Connect's most critical features and summarizes user sentiment about those features.

GPS

Reviewers appreciate Verizon Connect's GPS tracking capabilities. They report that it provides accurate locations and helps in directing drivers if they take a wrong turn. Users find it valuable for tracking fleet vehicles and calculating arrival times. They say it offers both live and historical data, making it easy to monitor vehicle positions. However, some users mention that the GPS devices can interfere with vehicle electronics and occasionally fail to work correctly, leading to frustration. Of the 15 Verizon Connect users who gave detailed accounts of their use of GPS, 100% rated this feature as important or highly important.

See related user reviews

“I like that I'm able to track each vehicle and monitor if active has gone the wrong route or to place a tracking number on a package and track its whereabouts until it has reached its destination”
RW

Roderick W.

Owner

“Having GPS means I know where my fleet vehicles are exactly AND I help direct my drivers if they happen to take a wrong turn or get detoured somehow.”
NS

Nathalie S.

Fleet Manager


Vehicle tracking

Reviewers highlight the vehicle tracking aspect of Verizon Connect as essential for fleet management. They report that it helps in monitoring vehicle locations in real-time, reducing theft and misuse. Users appreciate its role in improving scheduling and efficiency. However, some users experience delays in updates and issues with customer service. They mention that while it generally works well, there are occasional problems with accuracy and real-time tracking capabilities. Of the 21 Verizon Connect users who gave detailed accounts of their use of Vehicle Tracking, 95% rated this feature as important or highly important.

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“Verizon Connect does allow us to track our vehicles in real time. This is the only feature that seems to work correctly with few bugs or issues. ”
NC

Nick C.

CFO

“If you are maintaining a fleet of vehicles, tracking is key because of the various issues that could arise on a daily basis.”
Verified reviewer profile picture

Kylie M.

Designer and Administrator


Real-Time monitoring

Users report mixed experiences with Verizon Connect's real-time monitoring. They find it helpful for tracking vehicles and providing real-time updates to customers. Reviewers appreciate its role in improving business operations and scheduling. However, many users indicate that the system often has delays, with updates taking up to 60 seconds or more. They mention that this delay can be problematic, and some feel misled about the true real-time capabilities of the system. Of the 18 Verizon Connect users who gave detailed accounts of their use of Real-Time Monitoring, 94% rated this feature as important or highly important.

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“cant be called real time monitoring because it takes roughly 60 seconds to update and they wont tell you that until you've signed the contract and find out by using the product. this product has NO real time monitoring. ”
ap

alberto p.

CFO

“You get to see your vehicles moving around and know which one is near at the time. Which helps when you run multiple stuff on delivery.”
Verified reviewer profile picture

Mathias L.

Technical support


Mobile access

Reviewers appreciate the mobile access provided by Verizon Connect. They find it convenient to monitor and manage vehicles from smartphones or tablets, allowing for flexibility and on-the-go management. Users report that it helps in checking vehicle locations and handling issues remotely. However, some users experience glitches and connectivity issues with the mobile app, making it unreliable at times. They mention that while the concept is beneficial, the execution needs improvement. Of the 18 Verizon Connect users who gave detailed accounts of their use of Mobile Access, 89% rated this feature as important or highly important.

See related user reviews

“ Mobile apps are glitchy, and lack any real "on the go" vehicle editing or updating features. ”
CL

Chris L.

Fleet Manager

“Sometimes I needed to check where trucks were even when not in the office”
CB

Curtis B.

dispatch


All Verizon Connect features

Features rating:

Contract/License management
Mobile alerts
Confirmations/Reminders
Data visualization
Maintenance management
Recurring appointments
Location tracking
Driver settlements
Inventory tracking
Inspection management
Appointment management
Trip logs
Group scheduling
Equipment tracking
Violation tracking
Geofencing
Fuel tracking
Online booking
Reporting/Analytics
Activity dashboard
Order management
Real-Time notifications
Service history
Calendar management
Asset tracking
Driver management
Employee management
Historical reporting
Mileage tracking
Geographic maps
Preventive maintenance
Alerts/Notifications
Contact database
Geolocation
Routing
VIN lookup
Maintenance scheduling
Work order management
Compliance management
Customer database
Dispatch management
Scheduling
Billing & invoicing
Activity tracking
Multi-Location
Availability management
Employee scheduling
API
Timesheet management
Job management
Third-Party integrations
Inventory management
Quotes/Estimates
Fuel management
Tire management
Time tracking
Technician management
Shipping management
Appointment scheduling
Self service portal
Variables Monitoring
Vehicle information
Resource scheduling
Barcoding/RFID
Vehicle maintenance
Reminders
Vehicle management
Ad hoc reporting
Accounting
For plumbing industry
Fuel Cost Management
For mechanical equipment
For Drivers
Fleet management
Facility scheduling
Equipment maintenance
IFTA reporting
Email alerts
Inventory control
Electronic signature
Job costing
Lead management
Live driver tracking
Document imaging
Directions
Customizable reports
Customizable dashboard
Mobile app
Monitoring
Customer management
Online time clock
Payment collection in the field
Cost tracking

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Verizon Connect pricing

Starting from

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Verizon Connect price and value

Value for money rating:

Of 79 reviews that provide robust commentary on Verizon Connect's price and value, 45% mention it in a positive light.

Some reviewers feel Verizon Connect offers good value for money, especially when consolidating services like “Work” and “Reveal” into a single platform, which they say can be more cost-effective. Some users report that the software saves significant administrative time and costs, making the monthly fee worthwhile for their business operations. Reviewers appreciate occasional offers for discounted pricing and incentives, and some say the platform’s features and ease of use justify its cost. Some users indicate that, compared to previous systems, Verizon Connect’s pricing has become more competitive, and they find the ROI substantial. Some reviewers find the product affordable relative to its benefits, while others mention that it is cheaper than many alternatives.

However, some users say Verizon Connect is expensive, especially for smaller businesses or when adding features like cameras. Some reviewers find the minimum user requirements and lack of flexible pricing problematic, making it less accessible for sole traders. Users think the product is overpriced for the functionality provided, especially when compared to other, less expensive solutions that offer similar or better features. Some reviewers report frustration with high equipment and integration costs, and some feel the value does not match the price, particularly if they experience technical issues or do not use all features.

, and

To see what individual users think of Verizon Connect's cost and value, check out the review excerpts below.

“Monthly cost is easily worth it in admin time alone ( fired store man and cut the bookkeeper's hours), and I have 20 hours extra a week to spend on the tools.”
GG

Geoffrey G.

“saves time on administrative work, saves cost , just those two benefits alone probably make the product pay for itself”
Verified reviewer profile picture

Andre L.

Customer and Marketing Consultant

“The cost of adding cameras is terrible and causing us to look at moving completely away from your service; to get want we want at a reasonable price.”
DW

Dean W.

CEO

Verizon Connect integrations (49)

Integrations rated by users

We looked at 939 user reviews to identify which products are mentioned as Verizon Connect integrations and how users feel about them.

Fleetio logo
Fleetio

Integration rating: 5.0 (2)

We get such great statistics from Fleetio. I wish they were our GPS tracking software because their software and customer service is awesome.

ED

Elizabeth D.

Office Administrator

Integration rating: 1.0 (1)

no tracking no loads, have loss alot of freight because of failure of trailer asset trackers

PB

Peter B.

admin

FourKites logo
FourKites

Integration rating: 1.0 (1)

cost us every time trailer fails to be able to be tracked, trailer asset trackers keep failing

PB

Peter B.

admin

Integration rating: 4.0 (1)

They work very well together and it's very easy to send documents and edit complete order in there.

DB

Danley B.

Owner

Truckbase logo
Truckbase

Integration rating: 5.0 (1)

Whip Around logo
Whip Around

Integration rating: 5.0 (1)

Verizon Connect customer support

What do users say about Verizon Connect customer support?

Customer support rating:

We analyzed 267 verified user reviews to identify positive and negative aspects of Verizon Connect customer support.

A small group of reviewers found customer service responsive, knowledgeable, and helpful when resolving issues or answering questions.

Widespread user sentiment describes customer support as difficult to reach, with long wait times and unresolved issues.

A significant portion of users report being transferred between multiple agents and having to repeat information without resolution.

Broad user base notes lack of follow-up, poor communication, and inconsistent or unhelpful responses from support staff.

Support options

Phone support
Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Live online
Videos
Documentation
Webinars

To see what individual users say about Verizon Connect's customer support, check out the review snippets below.

“My overall experience with Verizon Connect Reveal is very positive. If I have questions about any part of this product I simply call customer service and they are all very knowledgeable about the product. ”

DD

Diane D.

Office Manager

“Not only do you have to speak to at least 3 people to get anything accomplished, you also have to repeat the same information over and over and over. If the employee does not like your attitude they will just close out the case number and you never hear from them again until you call in and start the whole process over. Although we are happy with the products if I could go back in time I would never choose this company due to customer service. 40 minutes to get a replacement unit is just not acceptable.”

ST

Sherri T.

office

“the customer support in that area is severely lacking, lack of response form customer support for installations is a real problem, trucks sitting out of service because customer support is not responsive.”

GP

Gus P.

Director of Safety

Verizon Connect FAQs

Q. Who are the typical users of Verizon Connect?

Verizon Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Verizon Connect used for?

Verizon Connect is a cloud-based fleet management software that helps streamline safety, compliance or productivity by managing fleet of vehicles, drivers, jobs, and assets. The platform helps generate insights regarding fleet data which enables users to make better-informed decisions for the business. It Improves safety, reduces accidents and deflects false claims with AI-enabled dashcams. The fleet tracking platform streamlines operations and protects valuable assets. It automatically alerts drivers when they are distracted, following too close or falling asleep and review HD footage within minutes of the incident. It also streamlines job management, scheduling and dispatch with a drag-and-drop calendar and technician mobile app. Verizon Connect's asset tracker lets users monitor costly equipment to help improve utilization, properly allocate resources, and track stolen assets. It offers a logbook for reveal that helps manage ELD compliance, give drivers a mobile app to track HOS, and simplify roadside inspections.


Q. What are the benefits of using Verizon Connect?

Verizon Connect helps optimize fleet visibility, streamline processes, improve driving habits, and manage productivity.


Q. What languages does Verizon Connect support?

Verizon Connect supports the following languages:
Dutch, English, French, German, Italian, Polish, Portuguese, Spanish


Q. Does Verizon Connect support mobile devices?

Verizon Connect supports the following devices:
Android, iPad, iPhone


Q. Does Verizon Connect offer an API?

Yes, Verizon Connect has an API available for use.


Q. What level of support does Verizon Connect offer?

Verizon Connect offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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