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Helcim
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Billing, Invoicing and Payment Processing with Helcim
Table of Contents
Helcim - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Helcim overview
What is Helcim?
Helcim enables credit card processing for your business, sign up with no commitments, contracts, or monthly fees.
At Helcim, our goal is to provide small to medium sized businesses with the opportunity to accept credit card payments at affordable rates with industry-leading technology. Whether you need to accept payments by generating online invoices, creating an ecommerce website, adding payments to an existing website, setting up monthly recurring plans, using the Virtual Terminal, or accepting cards in person.
We’ve become one of the best-reviewed payment processing companies by having a strong focus on developing innovative and affordable payment solutions as well as being committed to pricing transparency, merchant education on the payments industry and customer service as part of our core corporate values. Helcim merchants benefit from our transparent and affordable Interchange Plus pricing, no contracts, no hidden fees, no PCI fees, and access to all of our software tools at no additional cost.
Helcim, Your Payments Partner. Helcim makes it easy for you to offer a better payment experience to your customers that is high impact and low effort.
Better Payments. Easier. Smarter. Affordable. For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers.
End-to-End Platform. Helcim built and controlled means a better experience for you and your customer, including instant signup, better customer service, and trustworthy risk management.
Shared Values Matter. Get to know us and you will like us. Understand what drives us, relate to our values, and see a bit of your organization in us.
You Are In Caring Hands. Helcim has made a choice to have better customer service. This is not a cost for us. It’s a competitive advantage.
We’re Serious About Risk Management. Helcim Defender. Machine learning. Dashboards in front of humans who can approve/decline or the system can do it automatically.
Welcome to Better Payments. Businesses bounce between payment processors because they keep getting the same thing. They want what Silicon Valley is building, but at an affordable price, with better customer service. And Helcim has it.
Key benefits of using Helcim
Application Process - Helcim has streamlined its application process allowing you to create your account and apply in just minutes. You can order equipment directly from the Helcim point-of-sale app, but you do not need to wait for shipped equipment to start processing transactions.
Virtual Terminal - You can use your computer to key in credit card transactions as soon as you have created your Helcim account. You can also issue refunds, void transactions, pre-authorize credit cards and accept payments made through ACH transfers.
Security - Helcim is a PCI Level 1 Service Provider, complying with the Payment Card Industry's highest standards. Payment data is secured using encryption and tokenization technologies, and two-factor authentication is available to keep your account from being compromised. The company provides Helcim Fraud Defender as part of your account, which scores transactions for fraud risk and allows you to set a risk threshold – any transactions that score below this threshold are then automatically declined.
Customer Support - Helcim has friendly and knowledgeable in-house customer service in addition to a comprehensive online knowledge base that includes support documentation and video tutorials.
Online Food Ordering - Restaurants can use Helcim's quick-order online store to easily create a menu, take orders and accept payments. If you already have a website, you can embed a quick order menu and payment form on your website.
Customer Manager (CRM) - Add contact information and notes to customer profiles, view purchase histories and store credit card details in Helcim's secure vault. You can also add your branding to Helcim's self-service customer portals, where your customers can update their contact and credit card information, view their order history, and pay invoices online. This feature allows you to process payments faster, bill your customers remotely, and minimize your risk.
Starting price
Alternatives
Helcim’s user interface
Helcim reviews
Overall rating
3.7
/5
32
Positive reviews
62
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.12/10
5
4
3
2
1
15
5
4
3
5
Chaya F.
Owner
Emily H.
Community Lead
Courage W.
Home Inspector
David T.
Policy Analyst
Michael G.
Owner
Kelly C.
Owner
Who uses Helcim?
Based on 32 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Helcim's key features
Most critical features, based on insights from Helcim users:
All Helcim features
Features rating:
Helcim awards
Helcim alternatives
Helcim pricing
Value for money rating:
Starting from
No pricing info
User opinions about Helcim price and value
Value for money rating:
To see what individual users think of Helcim's price and value, check out the review snippets below.
Chaya F.
Owner
Emily H.
Community Lead
Helcim integrations (7)
Top integrations
Helcim support options
Typical customers
Platforms supported
Support options
Training options
Helcim FAQs
Helcim has the following pricing plans:
Pricing model: Free, Subscription
Q. Who are the typical users of Helcim?
Helcim has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Helcim support?
Helcim supports the following languages:
English
Q. Does Helcim support mobile devices?
Helcim supports the following devices:
Android, iPad, iPhone
Q. Does Helcim offer an API?
Yes, Helcim has an API available for use.
Q. What other apps does Helcim integrate with?
Helcim integrates with the following applications:
WooCommerce, QuickBooks Online, Xero
Q. What level of support does Helcim offer?
Helcim offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base


















