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Helcim Logo

Billing, Invoicing and Payment Processing with Helcim

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Table of Contents

Helcim - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Helcim overview

What is Helcim?

Helcim enables credit card processing for your business, sign up with no commitments, contracts, or monthly fees.

At Helcim, our goal is to provide small to medium sized businesses with the opportunity to accept credit card payments at affordable rates with industry-leading technology. Whether you need to accept payments by generating online invoices, creating an ecommerce website, adding payments to an existing website, setting up monthly recurring plans, using the Virtual Terminal, or accepting cards in person.

We’ve become one of the best-reviewed payment processing companies by having a strong focus on developing innovative and affordable payment solutions as well as being committed to pricing transparency, merchant education on the payments industry and customer service as part of our core corporate values. Helcim merchants benefit from our transparent and affordable Interchange Plus pricing, no contracts, no hidden fees, no PCI fees, and access to all of our software tools at no additional cost.

Helcim, Your Payments Partner. Helcim makes it easy for you to offer a better payment experience to your customers that is high impact and low effort.

Better Payments. Easier. Smarter. Affordable. For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers.

End-to-End Platform. Helcim built and controlled means a better experience for you and your customer, including instant signup, better customer service, and trustworthy risk management.

Shared Values Matter. Get to know us and you will like us. Understand what drives us, relate to our values, and see a bit of your organization in us.

You Are In Caring Hands. Helcim has made a choice to have better customer service. This is not a cost for us. It’s a competitive advantage.

We’re Serious About Risk Management. Helcim Defender. Machine learning. Dashboards in front of humans who can approve/decline or the system can do it automatically.

Welcome to Better Payments. Businesses bounce between payment processors because they keep getting the same thing. They want what Silicon Valley is building, but at an affordable price, with better customer service. And Helcim has it.

Key benefits of using Helcim

Helcim offers a complete payments solution including Billing & Invoicing, an Online Store, Inventory Management, Point-of-Sale, and Recurring Billing.

Application Process - Helcim has streamlined its application process allowing you to create your account and apply in just minutes. You can order equipment directly from the Helcim point-of-sale app, but you do not need to wait for shipped equipment to start processing transactions.

Virtual Terminal - You can use your computer to key in credit card transactions as soon as you have created your Helcim account. You can also issue refunds, void transactions, pre-authorize credit cards and accept payments made through ACH transfers.

Security - Helcim is a PCI Level 1 Service Provider, complying with the Payment Card Industry's highest standards. Payment data is secured using encryption and tokenization technologies, and two-factor authentication is available to keep your account from being compromised. The company provides Helcim Fraud Defender as part of your account, which scores transactions for fraud risk and allows you to set a risk threshold – any transactions that score below this threshold are then automatically declined.

Customer Support - Helcim has friendly and knowledgeable in-house customer service in addition to a comprehensive online knowledge base that includes support documentation and video tutorials.

Online Food Ordering - Restaurants can use Helcim's quick-order online store to easily create a menu, take orders and accept payments. If you already have a website, you can embed a quick order menu and payment form on your website.

Customer Manager (CRM) - Add contact information and notes to customer profiles, view purchase histories and store credit card details in Helcim's secure vault. You can also add your branding to Helcim's self-service customer portals, where your customers can update their contact and credit card information, view their order history, and pay invoices online. This feature allows you to process payments faster, bill your customers remotely, and minimize your risk.

Starting price

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Alternatives

Helcim’s user interface

Ease of use rating:

Helcim reviews

Overall rating

3.7

/5

32

Positive reviews

62

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.12/10
Rating distribution

5

4

3

2

1

15

5

4

3

5

Pros
“Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.”
CF

Chaya F.

Owner

“I required support during a few steps of setup and was always responded to quickly and with great detail to help with any challenges.”
EH

Emily H.

Community Lead

“I feel like Helcim is very small business friendly. They make the payment process easy for me and my customers.”
CW

Courage W.

Home Inspector

Cons
“I do not work with the system on a regular basis, so my own experience has been the lack of any problems or negative feedback from the people that do use it.”
DT

David T.

Policy Analyst

“But printer problems were only part of the headaches. The Helcim app, required near constant updating, and always lost it's connection if another transaction wasn't done within ~30 min.”
MG

Michael G.

Owner

“Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.”
KC

Kelly C.

Owner

Who uses Helcim?

Based on 32 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Health, Wellness and Fitness
Marketing and Advertising
Arts and Crafts
Others

Use cases

Payment Processing
Billing and Invoicing
Mobile Credit Card Processing
Point of Sale
Recurring Billing

Helcim's key features

Most critical features, based on insights from Helcim users:

Billing & invoicing
Debit/Credit card processing
Payment processing
Online invoicing
Payment fraud prevention
Multiple payment options

All Helcim features

Features rating:

Data security
ACH payment processing
Online payments
Invoice creation
Customizable invoices
Contact database
Electronic payments
Point of sale (pos)
Billing portal
Invoice history
Recurring/Subscription billing
Reporting/Analytics
Tax calculation
In-Person payments
PCI compliance
Real-Time reporting
Real-Time data
Recurring invoicing
Purchase order management
Promotions management
Product identification
Payment gateway integration
Partial payments
Order tracking
Accounting integration
Website management
Transaction history
Third-Party integrations
Templates
Subscription management
Shopping cart
Shipping management
Self service portal
Sales tax management
Sales reports
Sales order management
Reviews management
Returns management
Retail inventory management
Reporting & statistics
Reminders
Refund management
API
Catalog management
Client portal
Compliance management
Contactless nfc
Credit card management
Credit card processing
CRM
Customer accounts
Customer database
Customizable branding
Customizable templates
Discount management
eCommerce management
Email marketing
Email reminders
For ipad devices
For retail
Fraud detection
Inventory management
Inventory optimization
Inventory tracking
Invoice management
Invoice processing
Mobile access
Mobile card reader
Mobile payments
Multi-Channel management
Multi-Period recurring billing
Multi-Store
Order management

Helcim awards

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Helcim pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about Helcim price and value

Value for money rating:

To see what individual users think of Helcim's price and value, check out the review snippets below.

“Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.”
CF

Chaya F.

Owner

“I required support during a few steps of setup and was always responded to quickly and with great detail to help with any challenges.”
EH

Emily H.

Community Lead

Helcim integrations (7)

Helcim support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Documentation
Webinars
Videos
Live Online

Helcim FAQs

Q. What type of pricing plans does Helcim offer?

Helcim has the following pricing plans:
Pricing model: Free, Subscription


Q. Who are the typical users of Helcim?

Helcim has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Helcim support?

Helcim supports the following languages:
English


Q. Does Helcim support mobile devices?

Helcim supports the following devices:
Android, iPad, iPhone


Q. Does Helcim offer an API?

Yes, Helcim has an API available for use.


Q. What other apps does Helcim integrate with?

Helcim integrates with the following applications:
WooCommerce, QuickBooks Online, Xero


Q. What level of support does Helcim offer?

Helcim offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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