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Helcim

4.3
(22)

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Billing, Invoicing and Payment Processing with Helcim

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(9)

Helcim Pricing

Pricing overview

Value for money rating

4.4

/5

22

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Helcim for pricing information. Helcim offers Better Pricing which means lower rates, no monthly fees, no contracts, volume discounts, and no hidden fees.

No monthly fees. No setup fees. No cancellation fees. No PCI & non-compliance fees. No bank deposit fees. No customer service fees.

Helcim also offers automatic volume discounts. The more you process, the more you save. Your pricing automatically updates based on your three-month processing average.

What users say

Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.
Thank have recommended Helcim to other business owners because their service is exceptional- from the software, to support team to pricing- they cannot be beat.

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Reviewers who mentioned pricing said:

CF
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Chaya F.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply great merchant services

Reviewed 2 years ago

i absolutely love using Helcim. i have used many other platforms in previous jobs, and not one matches the level of customer service which Helcim provides. coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed!

Pros

fairly easy to set up and use, although if I didnt have experience setting up pos systems it might have been slightly more challenging. in my opinion the absolute best part of Helcim is their customer service. whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.

Cons

i dont have any real cons that come to mind. maybe additional features when customizing invoices and receipts would be a cool option.

Vendor response

Thank you, Chaya, for expressing your feelings about Helcim's unique value in the merchant services industry. We feel the same! Customer service, low fees, and high value for you and your business are what drive our mission - that merchants would love everything you experience as you partner with Helcim.

KT
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Katy T.

Financial Services, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Do everything in one place

Reviewed a month ago
Pros

The terminals you get are reliable and payment issues are very rate. Helcim also supports a subscription method. You can set-up accepting pre-paid cards easily.

Cons

I can see how the processing fees can be a deterrent to a lot of people. I think Helcim is a great product, but too expensive at the current pricing.

Vendor response

Hi Katy, Thank you so much for reaching out! We're so happy you're enjoying using our card reader and platform features. Thank you for the feedback on our pricing model, we use interchange plus pricing which means that we charge the wholesale pricing set by the card types themselves plus a small margin on top. This means you're only ever paying based on the card brand and types that your customers are using. This pricing model saves business owners on average 22% compared to flat rate models. If you have any questions about this at all please don't hesitate to either email our team on help@helcim.com or by calling +1 877-643-5246. Thank you so much again for choosing to partner with us! - The Helcim team

LT
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Les T.

Automotive, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helcim is best value for our needs

Reviewed 2 years ago

When needed, customer support is very prompt and friendly, always seem to be available when you might need assistance

Pros

Everything one may normally need is there in the menu, sometimes tech support is needed, but usually just to show you where to go to get what you need.

Cons

Have not found one thing I dislike about this software.

Vendor response

Thank you for your commendation, Les!

AT
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Amy T.

Architecture & Planning, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 2 years ago

I had a couple of ‘how-to’ questions so I contacted Helcim. The agent was helpful and professional making sure I had the I needed and offering to talk me through how to make the changes myself if I needed to in the future! He was terrific! Thank have recommended Helcim to other business owners because their service is exceptional- from the software, to support team to pricing- they cannot be beat!

Pros

The software is very intuitive and works well on our pc and on our iPad tablet for trade shows. We can process transactions with ease and confidence!

Cons

Our invoice template looks great but the footer statement thanking the customer for their business always rolls over to the next page. I would like to adjust the page margins just a little so it will fit on the invoice page. There may be a way but I haven’t figured it out yet. Or a ‘fit to 1 page’ option would be great!

Vendor response

Hello Amy, It's amazing to know that Helcim is helping your business be flexible in receiving payments. We love to hear how our team has helped you. And thank you for recommending Helcim! Your Helcim Guru will be in touch shortly to assist you with adjusting the format of your invoices. Thank you for your feedback, Amy! The Helcim Team

EM
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Ed M.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best

Reviewed 2 years ago

wish I had found Helcim years ago!

Pros

Easy to use, Transparent fees, Great support, Cut the cost buy 60% from the last processor,

Cons

Could not be integrated with my POS .

Vendor response

Saving your business money is what Helcim is all about - so you are in the best position to compete and thrive! Thanks for sharing, Ed.

AC
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Al C.

Arts and Crafts, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and great tech support

Reviewed 2 years ago

Great.

Pros

Ease of use and pricing. Also low fees!!

Cons

Trouble linking receipt printer to tablet.

Vendor response

We appreciate your feedback, Al. Thank you!