Orderwerks Reviews

A great experience all around. From the discovery phase, to install, and end user activation, [SENSITIVE CONTENT] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! [SENSITIVE CONTENT] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application.

We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way.

From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category.

Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development.

Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support.

Integration into quickbooks and streamlining our business under one platform. The customer service was above and beyond. We did not feel like we were out there on our own.

Would like to customize the home page to reflect "New Styles" on a changing bases.

I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same.

I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it.

I like the fact that the software provides API endpoints that work seamlessly with our own APIs, allowing ongoing data synchronization!

The OrderWerks has been extremely accommodating, providing any missing features.

As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with.

In order to import data, needed an additional SSIS add-on license from ZappySys.

The product is easy to use and the developer has been wonderful to work with. He is quick to respond to issues as they pop up and was quick to grasp the specific needs of my company and how to best utilize the software to address those needs. Customer service is top notch!

None. It is intuitive and easy to work with.

Intuitive and quick to learn use. Very adaptable to needs

very little at this point. The software was just rolled out and there have been very few bugs and those that we experienced were quickly addressed

Such an easy product to use. Very customizable to your business. Fits all our boxes we needed to increase productivity in manufacturing process and tracking.

Have yet to discover any cons of this product, integrations and set up were a breeze.

Easy to use. Even for team of users who are not mostly used to paper and pen.

Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development.

Working with OrderWerks to customize their solution so that it met the needs of our Company's online order entry system exceeded my expectations. They always showed up with a "Can Do" attitude and usually turned requests around the same day with consistently zero defects. They are a large part of the overall success of our project and I would definitely work with them again.

I would like to be able to brand the site more to our own Company's look and feel.

The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus.

Depending on your business structure/workflow, the implementation process can be lengthy.

User friendly-interface, great support, and the customization provided.

None yet, with the customization offered there really isn't anything to dislike.

Orderwerks improved incredibly the management of my business, I finally have all my info organized and secured. Great tool to update your company, I will recommend it to everyone

So far I did not find anything I dislike

Everything, ordering, tracking Creating orders

There is nothing that I dislike about this software

Hours saved on tedious, yet crucial business aspects is a double win! Not only do you get to grow your business with those hours gained back, but you become more able to handle that growth too! Helping businesses win is the ultimate goal.

It has saved our Company countless hours of headache. We are really enjoying adding this to our daily routine.

It has been amazing how it has constantly been customized to our liking.

Thanks for the review! The right software can make a profound impact on a business and being able to provide that is Orderwerks #1 goal.

Made the hassle of tracking and managing my various tenant construction and turn over projects very easy. I could never keep track before and would miss things when the workflow was too extensive. I use the system at least once a week and its a game-changer.

None really, I didn't think I could get a customizable system for what I do and they did it.

Thank you for the review! We work very hard to produce the best possible system for our customers to make their businesses easier and more manageable.

Integrates with my already existing workflows via apis. Feedback and response to suggestions is active, presumably because of how small they are.

This isn't a huge, bloated system like many competitors, which is great, but there are some features which need to be

Thank you for the review! We enjoy working hard to build a great product with our customers to make sure it has the right features for their business needs and that's simple to use.

me encanto su servicio al cliente ya que es bastante efectivo y no ponen tantas trabas para solucionar solucionar las inquietudes.

su aspecto administrativo es algo confuso al inicio pero uno se acostumbra.