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Qminder Logo

The modern way to manage appointments, walk-ins, and queues

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Table of Contents

Qminder - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Qminder overview

What is Qminder?

Qminder is the leading in-person service platform that brings clarity, structure, and control to busy brick-and-mortar teams.

Built for appointments, walk-ins, and queues, Qminder helps organizations deliver better face-to-face service with less manual effort. From booking and check-in to receiving service, visitors move through their journey with timely updates, less waiting and confusion. Two-way communication and live dashboards keep operations on track, while Service Intelligence tools provide real-time insights into service performance.

Qminder supports public sector offices, healthcare providers, and retail teams looking to reduce wait times, increase satisfaction, and run smarter service environments.

Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free.

It’s fast to implement, simple to use, and trusted by leaders like Apple, AT&T, and city governments.

Key benefits of using Qminder

  • Streamlines customer check-in across multiple locations with queue management system
  • Tracks service data and measures staff performance with service intelligence
  • Enables easy online appointment booking and real-time change management
  • Transforms iPads into self-service kiosks for customer check-in
  • Provides enterprise-level smarter service solutions
  • Integrates with CRMs, support software, and other systems via API
  • Starting price

    429per feature /
    per month
    view pricing plans
    try for free

    Alternatives

    Qminder’s user interface

    Ease of use rating:

    Qminder pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(16)
    5(77)

    What do users say about Qminder?

    Reviewers feel Qminder is user friendly and easy to navigate, helping them streamline daily workflows and manage visitor information efficiently. They find its interface simple and practical, though some mention occasional slowdowns with many users and difficulties editing profiles or adapting to new changes. They appreciate the tutorials and seamless setup, noting it saves time and is accessible for most staff.

    Users report Qminder makes tracking clients and their visits straightforward, allowing them to monitor wait times, service durations, and customer flow. They say customer support is responsive and helpful, and the system improves organization and overall customer experience.

    Select to learn more


    Who uses Qminder?

    Based on 93 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Transportation/Trucking/Railroad
    Hospital & Health Care
    Consumer Services
    Information Technology and Services
    Others

    Use cases

    Visitor Management
    Waitlist
    Medical Practice Management
    Appointment Scheduling
    Scheduling

    Qminder's key features

    Most critical features, based on insights from Qminder users:

    Visitor tracking
    Alerts/Notifications
    Self check-in/check-out
    Reporting & statistics
    Registration management
    Customizable fields

    All Qminder features

    Features rating:

    Activity dashboard
    Waitlist status tracking
    Real-Time notifications
    Calendar management
    SMS messaging
    Customer history
    Customizable branding
    Customizable forms
    Real-Time data
    Watch list
    Multi-Location
    Real-Time reporting
    Mobile alerts
    Data import/export
    Third-Party integrations
    API
    Pre-Registration
    Task management
    Time tracking
    Self service portal
    Reminders
    Records management
    Real-Time updates
    User profiles
    Wait list management
    Waiting time tracking
    Workflow management
    Queue management
    Public waitlist
    Project management
    Activity tracking
    Appointment management
    Appointment scheduling
    Availability management
    Confirmations/Reminders
    Contact management
    Customer database
    Customer experience management
    Customizable reports
    Data visualization
    Document management
    Drag & drop
    Employee management
    For government
    Monitoring
    Multi-Language
    Online booking
    Performance metrics
    Prioritization
    Process/Workflow automation

    Qminder awards

    Qminder alternatives

    Qminder logo
    visit website

    Starting from

    429

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    The Receptionist for iPad logo
    visit website

    Starting from

    60

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    TablesReady logo
    visit website

    Starting from

    39

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    DaySmart Appointments logo
    visit website

    Starting from

    99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Qminder pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic

    429

    Per month

    Features included:

    • Unlimited locations
    • Unlimited visitors
    • Unlimited service lines
    • Name-based waitlist
    • Online Visit Planner
    • Appointments
    • Staff performance reports
    • Service alerts

    Business

    869

    Per month

    Features included:

    • SMS notifications & chat
    • HIPAA compliance
    • API
    • Webhooks
    • Integrations

    Premium

    1,149

    Per month

    Features included:

    • Custom branding
    • Data Retention Configuration
    • SAML-based SSO
    • Security Log
    • Dedicated onboarding & implementation
    • Dedicated account manager

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • API support
    • Forms
    • Feedback
    • Custom SLA & ToS
    • Custom Integrations
    • Phone support

    User opinions about Qminder price and value

    Value for money rating:

    To see what individual users think of Qminder's price and value, check out the review snippets below.

    “What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of.”
    Verified reviewer profile picture

    Dana H.

    Adventure Traveller

    “It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors.”
    Verified reviewer profile picture

    Bintu K.

    Supply Chain Manager

    Qminder support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    Documentation
    Live Online

    Qminder FAQs

    Q. What type of pricing plans does Qminder offer?

    Qminder has the following pricing plans:
    Starting from: $429.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Qminder?

    Qminder has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Qminder support?

    Qminder supports the following languages:
    English


    Q. Does Qminder support mobile devices?

    Qminder supports the following devices:
    iPad, iPhone


    Q. Does Qminder offer an API?

    Yes, Qminder has an API available for use.


    Q. What other apps does Qminder integrate with?

    Qminder integrates with the following applications:
    Zapier, Gmail, Pipedrive, Acuity Scheduling, OneLogin, Okta, Slack, Typeform, SurveyMonkey


    Q. What level of support does Qminder offer?

    Qminder offers the following support options:
    24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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