Resource Guru Reviews

Very easy to use and easy to understand. This tool keep track of my work everytime and what's in list next tell everything. I enjoy this tool on regular basis. This tool tell me my schedule before one day. It has also a best and fast customer service. Split booking is very handy as well.

I never face any problem with this awsome tool.  Best tool of resoursing software. I want to add one thing that it has no undo button if I click booking wrongly otherwise everything great.

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able...

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I LOVE the sayings from the sitting guru on the upper right side on the dashboard.

I miss certain features or find them not to be optimal for end user: - Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally) - Search function is not successfully applicable (you dont't get clean results, without clutter) - Not optimal print option for weekly overview (Guru in the middle, format wrong) - Copy function only with shift key + draging the selected entry to duplicate it somewhere else - Reports export to excell is not usable without modifying the excell spread sheet - Complicated weekend bookings

Hi Ana I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting. When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client...

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It's intuitive, so it's very quick to pick up and use

I haven't been able to take a snapshot or download a schedule... but that is probably because i am not on a higher level payment scheme

Easy to use! Straight-forward user interface.

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Hi Russ Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future. In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Michelle

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful

I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!

Hi Tom Thanks for sharing your feedback! Milestones, project phases and a dedicated mobile app are firm features on our roadmap, so I've made a note to contact you once they get released :) If there's anything else I can do to help at any point please don't hesitate to reach out! Thanks, Michelle

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

The visual interface and ease to move (drag and drop) staff bookings around.

Not having a search feature within Projects field.

Hi Ben Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule. Please don't be a stranger if there's anything else we can do to help :) Happy scheduling! Michelle

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Hi Steve Thanks for taking the time to share your thoughts on Resource Guru! I'm sorry that you felt our message regarding the new schedule was a bit pushy or potentially buggy. We needed to share this message because the old schedule will shortly be retired, and we didn't want people to be taken by surprise by that. As long as you click the cross to close the message, it won't reappear for you. I...

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Excellent for team planning; many colleagues can be grouped according to location or role so as to facilitate easy sight of teams on projects as well as how the projects are scheduled throughout a given period of time

Nothing at this stage is irksome; all aspects are use friendly

UX is awesome Simplicity of the solution.

The one-side only integration with Google Calendar. If we plan meeting in people's calendar, ideally it populates ResourceGuru (and would place it in queue in case of conflict/overtime). The integration with other software, like Harvest, is inexistent, isn't it?

Hi Jeremie Thanks for sharing your review of Resource Guru! I wanted to let you know that 2-way calendar syncing is very firmly on our roadmap, so can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news :) When it comes to integrations with other...

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Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings. You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Hi Emma Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our...

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The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Hi Spencer Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help. Thanks, Kat

Ease of scheduling and color coding to identify the job owner.

Differentiating between confirmed file and unconfirmed files; Unable to sort resources by experience level Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason. Unable to color code by client and also by booker

Hi Elom Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more When it comes to tracking utilisation and capacity, this is all done in...

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Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Hi Patricia, Thanks for sharing your feedback! A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects. If there's anything else we can do to help please just let us know. Thanks, Michelle

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects. You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab. sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day. Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

Easy to use and add important notes to as well

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Hi Jaspal Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen. You can help to show more resources by hiding your availability bars; here's a walkthrough...

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The simplicity of the usage and interface

I could not edit information of members of the team once they are listed.

Hi Mimi Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves. If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them. Please let me know if there's anything else we can do to help :) Thanks, Michelle

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Hi Fauzi, thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help. Thanks, Michelle

very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.

would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.

The software is an easy to use format with searchable features and the ability to track personal from their actual hours work to the forecast showing future demand. The ability to allow resources to book against multiple codes and be organised in multiple teams means that reporting from the tool provides vital details for our KPI's and metrics, helping drive improvements and efficiencies within our organisation

There is a limited pipeline of change and growth of the software, which does not allow development in areas that would be useful to our company.

I love the way it looks and how easy it is to navigate.

I would like to be able to copy and paste a job across multiple users. Or have a tick box field that puts it into the diaries who will also attend that same meeting. I would like to be able to write all the information about the 'Event' in the projects tabs and for that to carry across to the timeline.

Hi Ashley - thanks for your positive review :) I just wanted to let you know that multi-resource and repeat bookings are on the roadmap. In the meantime you can SHIFT drag bookings to copy them. Also if you want to see the details of a project, you can click on the "pop-out" icon which you'll see when you hover over project/client on an existing booking. Here you can view/edit all the project details. I hope that helps :) Thanks, Percy