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Resource Guru Reviews

Reviews summary

Pros

I liked how quick and easy this software was to use, as I'm not that good with technology I was amazed at how simple it is.

Errol H.

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Have really loved using this software. It's been user friendly, informative, detailed and is a great platform to organise and structure work within out agency.

Kiley S.

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Although there is room for improvement, I think in the last year it has improved greatly and am excited to see what features are to come in the future.

Ashley B.

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Cons

Hence, we don't need reminders about overbooking. These are a little irritating.

Belinda D.

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There aren't any features that I dislike about this software.

Patrick M.

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If someone else books your work, they have to delete or change it. If my schedule changes and the booker is not available to change it then it causes problems on my end.

Jesica H.

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Overall rating

5

4

3

2

1

176

101

12

0

1

96%
positive reviews
99%
would recommend this app

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290 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and very easy to use resource scheduling\tracking app.

Reviewed a year ago

Resource Guru is a great resource scheduling application for a simple use cases. It does what it promises perfectly. The UI is very friendly and pleasant - make for a great user experience. I used it to track the tasks for my team for almost a year. I would have kept using it but the company mandated a different tracking system and I had to abandon it. I like that Resource Guru'a focus on their product and customer service. I also appreciated the slow introduction of new features. Overall, very pleasant and satisfactory experience with a great application.

Pros

- Ease of use - Very pleasant UI - Flexibility

Cons

- Lack of features. The application does the simple scheduling\tracking perfectly though. - Copy\paste of resource tasks was not available at the time

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and to the point - Resource Gu does the one thing we need most, and it does it extremely well

Reviewed 12 days ago

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Pros

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Cons

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

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  • Value for money
  • Ease of use
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Glorified spreadsheet

Reviewed 2 years ago

Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Pros

Nothing at all. It has no redeeming qualities.

Cons

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Clean, easy to use software with lots of room for growth

Reviewed 3 months ago

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly enjoyed using the software so far and it has certainly made things easier on myself and my team. Although I have a long list of things I think the software can improve on, I hope to work with the development team to open a dialogue on these additions. I know that our application for the software may be unique, but I'm sure the developments will be appreciated by others as well.

Pros

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

Cons

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely handy software, easy to use, visibly appealing, great to manage and schedule.

Reviewed a year ago

Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

Pros

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc. I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

Cons

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

Vendor response

Hi Isabella Thanks for the great review - I'm so pleased to hear that you're enjoying Resource Guru :) I'm pleased to say that an activity log is very firmly on our roadmap, and I've made a note to contact you as soon as this is available. You can also keep up to date with new features by signing up to our Newsletter at the bottom of our homepage - https://resourceguruapp.com/ I hope this helps but please don't hesitate to reach out if there's ever anything we can do for you :) Happy scheduling! Kat

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kudos

Reviewed a year ago

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

Pros

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

Cons

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Vendor response

Hi Marc Thanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched. I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help! Thanks, Kat

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saves us so much time and energy

Reviewed 2 years ago

Friendly staff, and very quick response time.

Pros

The ease of use and availability of the schedule to all of our users - even when they are on the road has made everyone's job easier. It was quickly adopted - even by the technophobes in our company - as it was so intuitive. Gives a great 'at-a-glance' view of everything we have coming up an the reporting options are great too.

Cons

It would be nice to be able to have a 'confirmed/unconfirmed' option (or something similar but, in the meantime, we have workarounds.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Tool for Resource Management

Reviewed 2 months ago

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Pros

Easy to use! Straight-forward user interface.

Cons

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Vendor response

Hi Russ Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future. In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Michelle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daily Resource Guru user

Reviewed 3 months ago

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!

Pros

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Cons

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great resourcing software. So easy to use.

Reviewed 16 days ago

Has helped immensely with staff resourcing and maximising utilisation.

Pros

The visual interface and ease to move (drag and drop) staff bookings around.

Cons

Not having a search feature within Projects field.

Vendor response

Hi Ben Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule. Please don't be a stranger if there's anything else we can do to help :) Happy scheduling! Michelle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Resource Guru has been a game-changer for us

Reviewed 2 years ago

I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

Pros

1. It doesn't try to do anything other than what it's best for 2. Calendar sync 3. Cost-effectiveness 4. Responsiveness of the support team (including on UX suggestions! Amazing.) 5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in. 6. Easy to set up and use.

Cons

The only things I really dislike a cosmetic and non-fatal. They are: 1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left 2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

Vendor response

Hi Leticia Thanks for the great feedback :) I hope you'll be pleased to learn that we definitely do have a "Today" button which takes you straight back to today's date. It's in the top left of the schedule, next to where you navigate between different months and years. I hope this helps! If there's anything else we can do for you please just let us know. Happy scheduling! Kat

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Resource Guru Review

Reviewed 2 years ago

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Pros

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Cons

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Vendor response

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers. You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality and Functionality

Reviewed a year ago

Guru is an amazing tool and it has made my life so much easier! I enjoy using it and the reports feature is great (I just need more time to figure out the best report for me)

Pros

Ease of use when booking projects. The ability to move projects by dragging and dropping without loosing vital information in the process. Visibility to stakeholders without compromising the details of the project. The ability to customize schedules and access to separate functions of the application.

Cons

I would like to be able to copy and past the projects from one resource to another. I would like to be able to link projects together so when I move a linked project it moves all of those that are linked. So we have a project but also travel, preperation, and reporting. If we could link all four together, this would be a great feature! Need more functionality using mobile devices, cannot change the color of a project while using mobile phone.

Vendor response

Hi Megan Thanks for sharing your review of Resource Guru! I wanted to let you know that you can definitely copy and paste bookings from one resource/date to another. Just use SHIFT+drag to duplicate a booking :) You can also edit the colour of your projects whilst on a mobile device. You can do this in the Projects section or view the Schedule. Please let me know if you're having difficulty with...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful too for transparency across teams

Reviewed a year ago

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

Pros

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Cons

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Vendor response

Hi Jon Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/ I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :) I hope this helps! If there's anything else we can do for you at any point, please just let us know. Thanks, Kat

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use high level planning tool

Reviewed 2 years ago

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Pros

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Cons

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Competent Scheduling Software

Reviewed a month ago

Our team has used Resource Guru for years now and it's been very useful in helping both project management and the rest of the company know what needs to be done.

Pros

Easy to use and visually clean scheduling and time management software. Very flexible and fast to load.

Cons

It would be nice if there was an integrated way to track working hours to a database for writing invoices. It's the reason we'll sadly be switching to a different software in the future.

Vendor response

Hi Simon Thanks for sharing your feedback :) I'm pleased to say that a dedicated timesheets feature is firmly on our roadmap for the future, but I'm afraid I can't give you an accurate release date for this just yet. We're busy working on some higher priority features right now so it's unlikely to be available soon, but I'll be sure to keep you updated as soon as there is any news on it. In the meantime, if there's anything else I can do to help please just let me know. Thanks, Michelle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Couldn't run the team without it

Reviewed 2 years ago

Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.

Pros

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Cons

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great scheduling app for teams

Reviewed a year ago

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help)....

Pros

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

Cons

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Vendor response

Hi Spencer Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help. Thanks, Kat

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Ou daily challange for organising and planning multiple teams and projects

Reviewed a year ago

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

Pros

We like the easy to use approach and the overall visibility Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...

Cons

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online! and if I could whish for something, the integration into JIRA is something we would need!

Vendor response

Hi Markus Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource...

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review from a user perspective

Reviewed a year ago

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

Pros

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Cons

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Vendor response

Hi Lara Thanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser. We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :) Happy scheduling! Kat

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Resource Guru - RMT

Reviewed a year ago

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Pros

Ease of scheduling and color coding to identify the job owner.

Cons

Differentiating between confirmed file and unconfirmed files; Unable to sort resources by experience level Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason. Unable to color code by client and also by booker

Vendor response

Hi Elom Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more When it comes to tracking utilisation and capacity, this is all done in...

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Provides Great Resource Management!

Reviewed 2 years ago

With many staff members doing field work, Resource Guru helps greatly with schedule planning and tracking where staff are at any given time.

Pros

This software is easy to learn and use. We can see the availability of resources at a glance, and it's simple to make any edits to current entries as needed. The option to add personal photos for resources is fun to use and adds a bit of personalization to each resource.

Cons

When choosing a date to enter information, we need to scroll over the calendar instead of clicking, because clicking on dates will automatically trigger a window for entering new information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SM user

Reviewed 2 years ago

As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy. I use RG on a daily basis to book my whole team's daily tasks.

Pros

Easy to use, simple for all team members. Looks visibly pleasing. I have implemented Resource Guru to my previous and current working places. Very good value for money.

Cons

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now. Still not very mobile friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very helpful, easy and friendly interface. Good value for money too"

Reviewed 3 months ago

I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.

Pros

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Cons

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Vendor response

Hi Patricia, Thanks for sharing your feedback! A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects. If there's anything else we can do to help please just let us know. Thanks, Michelle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic tool

Reviewed 2 years ago

Excellent. It has been a fantastic tool for our lean, high-performance business.

Pros

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Cons

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

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