Sage X3 Reviews

Stock management and control Variety of data

Access management is not as easy to setup as we would like

You can do a lot of things with this software , it has a lot of features to know whats in stock ...

It is bery complicated to use when you don't know it

Allows workflow be controlled for this to be authorised Very user friendly as far as inputting data is concerned Ease of customisation to improve the processes being manipulated.

A little confusing with the many options available A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose

Development of new process and ease of use.

Some basic development should be supportive from the SAGE support team. Some standard script file we can not see. Support is not available on a good amount.

Customizable yo whatever your organization may need. Lots of external modules available to fill any specific needs.

Lot of modules that should be “standard” aren’t and require customization. Also unless you have someone who is x3 dev certified you can expect to pay huge money for customization and updates.

This is a very functional and complex ERP application. A robust and expensive to support.

The support model is lacking in overall expertise. We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application. Sharing and collaboration of resources between the organizations is cumbersome and the pricing for this expertise, due to complexity of the application, is very expensive.

There are a wide range of settings to help make Sage function the way we need it to. The knowledgebase is typically very helpful. If calling in for support, most of the time there is no wait and everyone seems quite knowledgeable.

When you do need a customization, it is lengthy and typically expensive. Apparently this is no longer offered by Sage, so a 3rd party must be used. So far, it is even more lengthy and more expensive....

Has lots of functionality. can take acre of most of our requirements Good role based security

Proprietary language for modifications. Where do I learn all the commands and see a library of examples? Interface look and feel is 20 years old. only crystal for generating reports.

Our initial integration team did not our environment correctly. We have been combatting this for years. During this time, our new team is learning of the robust features that we have been missing out on. We are expand and learn.

Cost. Helpdesk option that is automatically included in our yearly fees. We rarely us the Helpdesk based on past experiences. We go directly to consultants.

AP is what we use this for, and it is quite easy to use.

Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work.

The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.

It's not easy to learn as a end user on Sage X3.

There are no many things I like this software since it is not user intuitive

The system works very slow

I like that most of the screens have very similar paths/functions, i.e, writing up a sales order is very similar to writing up a purchase order.

I wish that when applying a discount to a price list I was able to search for the customer by name as well as the account number.

The purchase requisition creation and approval process is very straight forward. This is the main module/function I use.

Wish there was a way to query which purchase requisitions are in queue for a specific approver.

What I liked the most is the versatility it has to adapt to the needs of any type of business, a great alternative for ERP. The variety of configurations that can be modified as well as the functionalities that can greatly save response times. The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly. The Reports are very colorful and well structured but at the moment of the output they take a long time to appear. I had some problems in the version update and the service pack caused some headaches

It's robust and it able to handle our complex intercompany transactions. Some of the processes and steps have made an overall improvement from MAS.

The tables and the query tool are designed in a very different manner than what we have used in the past, which has taken a while to understand.

Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.

Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.

I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.

I can't stand Crystal Reports. They take very long to generate, don't export well, and and not user friendly.

No pros were added to this review

No cons were added to this review

Sus cuadros de mando, informes predefinidos, la facilidad para operar en mucho de sus módulo. La posibilidad de navegar entre las distintas operaciones realizadas ya que están enlazadas

Que las consultas o guías a las que se accede desde el programa a veces no son claras y no suelen estar en español.

Hi Madeley, Thank you for your review of Sage X3. We're glad to hear that you appreciate the dashboards, predefined reports, and ease of operation in various modules. We understand that the clarity of queries and guides, especially in Spanish, can be improved, and we're working on it. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Evolución, versatilidad, adaptabilidad y posición mercado.

Algo de complejidad de implantación, pero en la línea de cualquier ERP.

Sage X3 est un ERP d'une grande stabilité

on doit passer forcement par un integrateur

La stabilité du produit, les nouveautés à chaque release, la considération des retours clients.

L'ergonomie et sa personnalisation, encore plus pour les applications mobiles (inventaire, etc...)

Software muito fácil de trabalhar.Económico Integração fácil com outras aplicações.Pesquisa foi melhorada.

Visualização do ecrã (layout) deve ser melhorado.Dificuldade na gravação de alteração de documentos

É um produto fácil de implantar, que permite configurações diversas para a demanda da nossa empresa. Conseguimos utilizar facilmente com a legislação brasileira. Os itens que não sabemos configurar tem um suporte de três níveis que nos ajuda. Bem como tivemos suporte de instalação.Nossa empresa como é pequena não utilizamos todas as ferramentas do Sage x3, mas conseguimos controlar as entradas e saídas, também conseguimos fazer as integrações com web service, para os nossos sistemas antigos.Gerencia muito bem nossos Artigos/Produtos, é possível fazer diversos tipos de gestão, por estoque, por região.. etc.Acredito que com a expansão e conforme ganhamos experiencia, e conhecermos todas as centenas de recursos do sistema iremos agilizar o fluxo de trabalho do nosso negócio.

Não há integrações diretas com sistemas de ecommerce, é preciso desenvolver a integração.O suporte para a legislação brasileira é ótimo, mas o sistema não tem um help completo disponível em português brasileiro, não é grave pois o suporte nos ajuda em tudo.