The structure of the software is good and allows for good navigation. It has some standard features that are good.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
We have learned that we have a very robust system that we need to take advantage of.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.