SellerCloud Pricing, Features, Reviews & Comparison of Alternatives

SellerCloud

end to end e-commerce growth platform

4.43/5 (21 reviews)

SellerCloud overview

SellerCloud is the only software that you need to effectively and efficiently grow your e-commerce business. We have spent more than a decade working with a wide demographic of merchants to create a robust and flexible set of tools that can be easily adapted to meet your needs and help you reach your goals.

In todays e-commerce landscape, channel integrations translate to exposure and reach for your products and brand identity. When you want to maximize your online presence we will help you make that happen. Robust integrations with a wide variety of marketplaces and shopping carts allow us to put you in control of your company’s growth.

Managing your product catalog with SellerCloud means that you can easily make changes to your product descriptions and attributes on a per channel basis or across your channels en masse.

Our inventory management tools make it easy for you to track and locate products across bins and warehouses. Whether your warehouses are physical, virtual, FBA or managed by a 3PL, our centralized solution will keep your stock organized.

Order Management could not be more simple. Our fulfillments software takes full advantage of our partnerships with major carriers such as USPS, Fedex, UPS, DHL, and others, in order to get your orders into your customers hands as quickly as possible.

We understand how important your bottom line is. That is why we offer a full suite of reports that give you insights and the ability to measure your company performance across a variety of metrics.

Schedule a demo today to find out how SellerCloud can help you harness the potential of your business and reach your goals.
www.sellercloud.com

Pricing

Starting from
$1000/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SellerCloud screenshot: SellerCloud-InventoryManagement-StockControle Commerce Integration Software - Multi Channel SellerCloud OverviewSellerCloud screenshot: SellerCloud-InventoryManagement-EditInventorySellerCloud screenshot: SellerCloud-InventoryManagement-DashboardSellerCloud screenshot: SellerCloud-InventoryManagement-AddInventory

SellerCloud reviews

Excellent
9

Very good
12

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  3.8
  3.8
Joshua Ashley

Fantastic platform capable of doing more than software 10x its price. Very pleased with it!

Used daily for 1-2 years
Reviewed 2017-11-30
Review Source: Capterra

This software has opened up doors we did not think were possible to open for our company. We have seen massive growth since we implemented SellerCloud, and we are able to work more efficiently than ever before. When I say we have seen massive growth, I mean we have seen our sales about double where they were before we implemented SellerCloud. Though there are other factors that have contributed to this, one of the biggest factors has been our ability to increase our channel presence. Moreover, we are able to meet our increased production demands without a substantial increase in our HR overhead. Almost everything we do goes through the web. About .01% of our sales occur in person. We have to manage pricing, inventory, photos, and content for half a dozen different marketplaces. SellerCloud has made this process manageable and efficient. From hosted photos to predictive purchasing, SellerCloud has shown us that it has the ability to provide what we need. As I mentioned in another section of this review, SellerCloud worked with us to develop plug-ins that meet our unique needs. This is something we could not find with another solution provider. I would really like to see their service improve and their GUI get a little update, but this is a phenomenally great application overall!

Pros
My favorite thing about Sellercloud is their willingness and ability to customize the platform. For us, that meant building up the integration with Amazon custom and formatting the data that comes through in a way that is easy to use. They also built a custom invoice that makes it easier for our production team to fill orders accurately. Sellercloud has many integrations and features that I cannot even begin to touch on in 1,500 characters, but what I said about customizing the software to meet our needs is my top pick. This is a very robust and complex platform that I would highly recommend to a business that handles many online SKUs and orders from different sources.

Cons
The GUI could use some work. This platform is very complex, and it shows all too well in the GUI. Once you get the hang of it, you are able to navigate the software pretty efficiently. However, there is a learning curve. For us, that learning curve was WELL worth it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike R

Best overall option for marketplace management

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

It allows you to manage, list and sell products across over 11 platforms simultaneously, it also allows you to manage the shipping of those orders directly through the application unlike other options such as ChannelAdvisor for a far cheaper price.

Pros
The features and flexibility are definitely what sets this product from the rest. I was able to work out access to our own database where all of the data sits so that I was able to vastly extend the abilities of Seller Cloud. There are also hidden features that you can request access to that may not be shown out of the box. For example, we set up seller cloud so that any incoming eBay order would look for inventory in an Amazon FBA warehouse and if there it would automatically create a fulfillment order to the customer at the correct shipping speed. It was able to do this with multiple Amazon accounts. This is just a small insight into available features.

Cons
The old design was very un-intuitive and the new design is still missing some basic functionality. I haven't checked the new design in a few months, so it is possible that these issues have been resolved by now. Another issue that I have with the new design though is that a lot of data is dispersed over multiple tabs while I would like to view certain things together and I haven't seen the option to customize yet. I therefore still use the old design which is less intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hemal Prajapati

SellerCloud is a one stop shop for all your businesses needs...big or small

Used daily for 2+ years
Reviewed 2017-11-29
Review Source: Capterra

This software pretty much made out lives alot easier when handling multiple businesses on a single interface. From listing items through various marketplaces, product image management, reporting , inventory management and shipping. It's everything you need in one. Sellercloud has also customized a few things for us at a reasonable rate.

Pros
You can pick and choose what works best for you with the software they have available. Everything you need in one. Awesome ability to integrate with multiple channels under one platform. You don't need to have several vendors. You may run into some learning curve but the support staff is awesome and is always there to help you whenever you need it

Cons
Site navigation might seem kind of clunky but they are working on a clean new interface which will be more user friendly. There is a bit of a learning curve but they have a huge support staff that is always there to help whenever you need it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

SellerCloud does what it is supposed to be doing

Used daily for 2+ years
Reviewed 2017-11-21
Review Source: Capterra

Pros
Supports many many channels. Stable system - rarely goes down, other than scheduled updates which are generally done during the off hours. Responsive interface/UI

Cons
Lacking polish - can use some fine tuning that will just make use of the system easier and more intuitive. Reporting could be improved, more customizable and include more data points from external sources. Customer service / Tech support - Reps could be more helpful & caring, rather than just sending users through the loop a few times. Having said that I must add, that ultimately they usually do come through... Patience is required from time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tom Oddo

SellerCloud is an essential software for running a multi-channel eCommerce Company

Used daily for 1-2 years
Reviewed 2017-11-21
Review Source: Capterra

Being able to manage a multi-channel ecommerce retail company.

Pros
The software works well in communicating and updating information between multiple eCommerce platforms, including all the major ones like Amazon Marketplace, Fulfillment by Amazon, eBay, Shopify and more. Keeping a handle on our inventory and orders is complicated and SellerCloud makes it easier to maintain without having to service several inventory feeds and platforms. Love that the app is cloud-based so we can manage the account wherever.

Cons
The interface is difficult to navigate and isn't user-friendly (up to today's standards). Customer service could be a bit more responsive to technical support issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SellerCloud pricing

Starting from
$1000/month
Pricing options
Subscription
View Pricing Plans

- Standard: Transaction fee
- Business: Revenue share
- Enterprise: Flat fee

SellerCloud features

API
Inventory Management
Inventory Tracking
Reporting & Statistics
Third Party Integration

Activity Dashboard (427 other apps)
Activity Tracking (278 other apps)
Audit Trail (258 other apps)
Auditing (313 other apps)
Automatic Notifications (429 other apps)
Compliance Management (290 other apps)
Custom Fields (231 other apps)
Customizable Reporting (341 other apps)
Data Import/Export (315 other apps)
Document Storage (255 other apps)
Invoice Management (236 other apps)
Monitoring (237 other apps)
Real Time Data (288 other apps)
Real Time Reporting (241 other apps)
Workflow Management (314 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for SellerCloud

Key features of SellerCloud

  • Inventory auto-synchronization
  • Amazon, eBay integratable
  • Business control centre
  • Smart distribution management
  • Automatic product updates
  • Generate inventory reports
  • Custom inventory calculation
  • Predicted purchasing
  • Back orders
  • Single dashboard management
  • Schedule product listings
  • Track order distribution
  • Invoice printing
  • Online support
  • Ticketing system
  • Multi-warehouse
  • Purchase order management
  • Shipping labels
  • Customer feedback collection & management
  • Customer email templates
  • Warehouse management
View All Features

Benefits

- Stock and inventory levels from your SellerCloud account will automatically be synced across all of your integrated channels.

- Changes to products within your SellerCloud catalog will automatically be posted to all of your integrated channels.

- Easily track inventory, transfer products between warehouses, track lot numbers and expiration dates, and much more with our innovative WMS module.

- Automate carrier and shipping method selection using our customizable shipping rule plugins. This allows you to save money while also ensuring that your customers receive their shipments on time, every time.