Starshipit Pricing, Features, Reviews & Comparison of Alternatives

Starshipit

Smart shipping, made simple

4.0/5 (5 reviews)

Starshipit overview

What is Starshipit?

Starshipit is the leading provider of integrated and automated shipping and tracking solutions for online businesses of every age and stage. Integrating with a large range of couriers and eCommerce platforms, Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves customer experience.

Starshipit connects eCommerce merchants with their preferred courier companies to simplify the process of fulfilling orders. Create rules for location, weight, SKU, and shipping method to automate your delivery process. You can even manage your courier rates through Starshipit – and we don’t clip the ticket.

We have the highest number of integrations on the market too, including Shopify, Magento, BigCommerce, WooCommerce, Cin7, Brightpearl and Xero, making it easy to start automating your shipping process whatever systems you use.

Eliminate the need for manual data entry and reduce delivery errors with beautiful and intuitive shipping software that does the hard work for you. Human error is a thing of the past with Starshipit thanks to address lookup and auto-correction. Customs and shipping documentation are automatically completed and submitted, and address tickets can be bulk printed at the click of a button, reducing time spent packing and sending orders.

Starshipit makes it easy to connect with customers too. Proactively send email and SMS notifications at every stage of the sales and shipping journey to reduce the number of “Where’s my parcel?” enquiries your support team has to manage.
www.starshipit.com

Pricing

Starting from
A$40/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom, Australia, Germany

Supported languages

English
Starshipit screenshot: Order screenStarshipIT OverviewStarshipit screenshot: Auto correct invalid filterStarshipit screenshot: Auto correct suggestionsStarshipit screenshot: Branded tracking and notifications

Starshipit user reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.8
  3.8
  4.0
Guy Nappa

Changed my business for the better. Would recommend!

Used daily for 6-12 months
Reviewed 2019-02-25
Review Source: GetApp

Pros
The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.

Cons
In regards to cons for this product I don’t have any.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Starshipit to manage your logistics. It will do the trick.

Used daily for 6-12 months
Reviewed 2019-01-15
Review Source: Capterra

StarShipIt has been a great tool, beacause you can actually select and work with a variety of couriers and just select the one you want from the ones you normally work with. Everything is set online, so no need to call any of the couriers. I have had no problems with this software. The only perk would be that sometimes the orders don't load fast enough.

Pros
Starshipit for sending packages for a business is quiet useful. You can log all the stores or accounts to one system and administrate them from any computer. We used the linked version to our package administrator and the orders transfer directly to Starshipit. It is very easy to use once you have had enough practice using it. It is easy to change the addresses as it has a massive search engine. Really good option, except for the fact that it takes some time to load the orders.

Cons
Sometimes the orders take a long time to load, but this might be a problem of over charging the system with loads of orders (not sure). From my experience sometimes it is very slow, but most of the time it works well.

Response from StarShipIT


Thanks so much for taking the time to write a review of our app, we appreciate the feedback and have sent it to our product manager.

Regarding your speed issues we would really like to investigate further and see what we can do to help you speed up the app as you should not be experiencing any delay.

Can you email Support@starshipit.com and we will get straight onto it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Graham Mitchell

StarShipItT has consistently been unreliable.

Used daily for 1-2 years
Reviewed 2018-02-05
Review Source: GetApp

Pros
The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...

Cons
StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Fay Howden

Game-Changing Shipping Software

Reviewed 2014-12-02
Review Source: Capterra

StarShipIT has significantly improved efficiency and customer service for our business. With minimal set-up we were able to move from a manual and labour-intensive process to a more automated workflow, while greatly cutting down on customer service calls (thanks to the automated tracking emails and colour-coded track-and trace screen). Improved efficiency has allowed us to take on business that would previously have been unfeasible. StarShipIT's greatest strengths lie in - ease of set-up; - easy integration; - a single interface and workflow for multiple carriers; - speed. StarShipIT offers a range of options for set-up and integration, but once up and running the user workflow is very simple and intuitive. In our organisation, all users are able to access track-and-trace data, making customer service calls so much easier to deal with. It certainly pays to explore the various options and take advantage of customer support during the set-up phase in order to optimise the service, because there are many options and - moving from a more manual process - the real power of the service is not always obvious. Overall, we have found StarShipIT to be a real game-changer and something that we cannot imagine being without.

Rating breakdown

Ease of use
Customer support

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Starshipit pricing

Starting from
A$40/month
Pricing options
Subscription
Free trial
View Pricing Plans

Standard: $40
<250 shipments per month

Professional: $80
<4,000 shipments per month

Enterprise: $160
<20,000 shipments per month

Enterprise PLUS
>20,000 shipments per month - call us for a quote

Starshipit features

API
Automatic Notifications
Third Party Integration

Activity Dashboard (668 other apps)
Activity Tracking (353 other apps)
Audit Trail (354 other apps)
Auditing (393 other apps)
Billing & Invoicing (334 other apps)
Compliance Management (446 other apps)
Customizable Reporting (442 other apps)
Data Import/Export (422 other apps)
Document Management (381 other apps)
Document Storage (349 other apps)
Inventory Management (495 other apps)
Inventory Tracking (371 other apps)
Monitoring (345 other apps)
Real Time Data (367 other apps)
Real Time Reporting (320 other apps)
Reporting & Statistics (625 other apps)
Workflow Management (476 other apps)

Videos and tutorials

Additional information for Starshipit

Key features of Starshipit

  • Address validation
  • Automatic order status updates
  • Automatic submission of manifests
  • Batch print labels
  • Branded tracking pages
  • Customisable packing slips
  • Customisable shipping notifications
  • Customisable shipping notifications & updates
  • Domestic/ international shipping
  • Dropshipping functionality
  • Electronic customs forms
  • Email and text alert
  • Inventory system integration
  • Label printing
  • Stores tracking information
  • Supports ecommerce platforms
  • Supports multiple couriers
  • Tracking widget
  • Windows app
View All Features

Benefits

Integrates with leading domestic and international couriers including Australia Post, DHL Express, DHL eCommerce, Royal Mail, Fastway Couriers, New Zealand Post, Toll, Toll IPEC, Hunter Express, Sendle, Quantium, Zoom2U, AusPost On Demand, InExpress, CourierPost, Pace, Fastway, NZ Post, and Seko.

Integrates with the world’s leading platforms including Shopify, Magento, Magento 2, BigCommerce, WooCommerce, eBay, Xero, OpenCart, Unleashed, MYOB, Salesforce, Zeald, Trademe, Amazon, Etsy, Neto, TradeGecko, Tradevine, Cin7, DEAR, Netsuite, CSV FTP, 3PL Central, and PrestaShop.

Automatically import domestic and international orders from multiple eCommerce platforms, shopping carts, inventory and accounting apps into one system.

Display shipping rates to customers at checkout, validate addresses, auto-correct incorrect addresses, and generate and bulk-print shipping labels.

Create shipping rules to automatically populate shipment settings and customise packing slips and branded tracking pages.

Automatically lodge manifest orders for couriers, and create customs documents for international orders and reports.

Communicate with customers with automated notifications and branded tracking pages, and reduce customer enquiries.