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ServiceBox Comparison

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Overview

ServiceBox is a field service management software for service companies to manage contracts, work orders, quotes, scheduling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(98)

5

4

3

2

1

37

50

11

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.
The customer support has been fantastic. She has been amazing to work with and has answered every with a day.
I love how easy the program is to use, you can jump right into it without any training. Also I like how it is very customizable to the company so any company can make it their own.

Cons

However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.
Takes abit to get the hang finding the customers names, ie sometimes its the first name and sometimes its the last, and if you do not have the correct spelling - your lost.
Overall, I don't think the program is bad, it just needs some adjustments.
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features5
  • API
  • Job Management
  • Maintenance Scheduling
  • Projections
  • Timesheets

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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