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Starboard Suite Logo

Effortless Reservations and Ticketing

Table of Contents

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Starboard Suite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Starboard Suite overview

What is Starboard Suite?

Starboard Suite is the first reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Key benefits of using Starboard Suite

• Starboard Suite provides an online tour booking solution which enables tour operators to accept and manage client bookings from any internet enabled device.

• With Starboard Suite, tour operators can automate the sending of customized booking confirmation emails and reservation reminders with integrated maps and directions to enhance user experience.

• The solution provides individual booking pages to tour operators and helps them to monitor their email marketing campaigns, customer feedback and website traffic.

• Starboard Suite updates reservations in real-time, displaying only the slots available for new bookings, eliminating the possibility of double entry.

• Businesses can print tickets with barcodes/QR codes for digital instead of manual processing, speeding up tour/event entry.

Starting price

1usage based /
per month

Alternatives

with better value for money

Starboard Suite’s user interface

Ease of use rating:

Starboard Suite pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(44)
5(141)

What do users say about Starboard Suite?

Users say Starboard Suite is user friendly, intuitive, and easy to navigate for both staff and customers, with a smooth booking process and helpful view and filter options. They report that the reservation and tour booking features streamline operations, save time, and make managing bookings and schedules straightforward, even for those new to the system.

Reviewers appreciate the responsive, knowledgeable customer support, noting quick resolutions to issues and a willingness to implement requested features. They feel training is efficient and the learning curve is manageable, though some mention minor interface limitations and occasional difficulties with mobile access.

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Who uses Starboard Suite?

Based on 185 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Maritime
Leisure, Travel & Tourism
Entertainment
Others

Use cases

Reservations
Tour Operator

Starboard Suite's key features

Most critical features, based on insights from Starboard Suite users:

Payment processing
Online booking
Customer support
Group reservations
Reservations management
Reporting/Analytics

All Starboard Suite features

Features rating:

Website management
Quotes/Estimates
Pricing management
Calendar management
Itinerary creation
Event scheduling
Activities booking
Central reservation system
Booking notes
GDS/OTA integration
Rate management
Customizable branding
Promotions management
Search/Filter
Resource management
Social media integration
Third party booking
Reminders
Real-Time updates
Third-Party integrations
Vendor management
Website integration
Price/Margin management
Package creation
Email templates
Data import/export
CRM
Communication management
Booking management
Availability management
API
Access controls/permissions

Starboard Suite awards

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Starboard Suite pricing

Value for money rating:

Starting from

1

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Starboard Suite price and value

Value for money rating:

To see what individual users think of Starboard Suite's price and value, check out the review snippets below.

“Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.”
NS

Nick S.

Director of Sales and Marketing

“From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.”
MB

Michele B.

Captain Cooperstown Cruise Company

Starboard Suite integrations (11)

Integrations rated by users

We looked at 185 user reviews to identify which products are mentioned as Starboard Suite integrations and how users feel about them.

Smartwaiver logo
Smartwaiver

Integration rating: 5.0 (1)

Stripe logo
Stripe

Integration rating: 5.0 (1)

Starboard Suite customer support

What do users say about Starboard Suite customer support?

Customer support rating:

We analyzed 45 verified user reviews to identify positive and negative aspects of Starboard Suite customer support.

Widespread user sentiment highlights the exceptional responsiveness and availability of Starboard Suite's support team.

A fair number of users appreciate the team's willingness to go above and beyond, even providing custom solutions when needed.

Multiple users note that support staff are knowledgeable, patient, and quick to resolve questions or issues.

A portion of users value having direct access to helpful representatives via various channels, including calls and emails.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Chat
Phone support

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about Starboard Suite's customer support, check out the review snippets below.

“The library of how-to articles and the quick response of their staff. Whenever I call their support line I always get knowledgeable staff. If I can't figure out how to do something or if I need something done that is unique to my site they are happy to code me a unique solution or take on any challenge I throw at them.”

KN

Katie N.

Office manager

“Mike is beyond 5 starts in customer service, always answering emails within 24 hours, even on weekends.”

RL

Ryan L.

Boat Captain

“The communication and promptness of their staff is by far the best of any company I have dealt with these last few months. and I've dealt with way to many lately it seems). ”

BS

Brad S.

Owner/Manager

Starboard Suite FAQs

Q. What type of pricing plans does Starboard Suite offer?

Starboard Suite has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Starboard Suite?

Starboard Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Starboard Suite support?

Starboard Suite supports the following languages:
English


Q. Does Starboard Suite support mobile devices?

Starboard Suite supports the following devices:
iPad, iPhone


Q. Does Starboard Suite offer an API?

Yes, Starboard Suite has an API available for use.


Q. What other apps does Starboard Suite integrate with?

Starboard Suite integrates with the following applications:
authorize.net, Constant Contact, Google Analytics 360, Smartwaiver, WordPress, Stripe, Google Ads, Meta for Business, Mailchimp


Q. What level of support does Starboard Suite offer?

Starboard Suite offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

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