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TrackTik Logo

Security Workforce Management Software

Table of Contents

TrackTik - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

TrackTik overview

What is TrackTik?

TrackTik is a cloud-based security workforce management software which combines tools for managing security operations and back office tasks.

TrackTik’s Guarding Suite includes a live dashboard, client portal, reporting, guard tracking, trends & analytics, guard tour system, and a guarding toolbox. The dashboard allows users to track operations in real-time, with an activity feed of clock-ins/outs, checkpoint scans, videos, reports, and inactive mobile users, in addition to GPS tracking, daily tasks, and live metrics for exceptions, late shifts, and other data. Guard locations can be tracked and monitored, with out-of-zone notifications delivered to users in real-time via SMS and email. The client portal provides clients with secure access to site information, custom incident analytics reports, recorded video documentation, report histories, and real-time site activity.

The Back Office Suite offers tools for managing scheduling and attendance, contracting and invoicing, payroll, business intelligence, and accounting integrations. Client-specific schedules can be created with defined roles and requirements, color-coded guard availability indicators, customizable recurring shift templates, matching processes, and more. Payroll can be managed through payroll and accounting system integrations, with overtime, holiday hours, and paid time off (PTO) tracking, client-specific billing, and multiple payroll cycles. Users can generate a range of report types to assess business performance, profit and loss, and more.

Key benefits of using TrackTik

  • TrackTik’s live dashboard displays action logs including checkpoints, reports, employee clock-ins, and recorded interventions in real-time, and live metrics highlighting exception, late shifts, inactive users, and more.

  • The Guard Tour system supports barcode, QR code, NFC, and GPS checkpoints, with real-time GPS tracking throughout shifts, and GPS tracks included in automated guard tour summaries.

  • The report builder allows users to create report templates with mandatory fields, drop-down menus, signature fields, category and incident level-based reporting, and more.

  • Incidents can be reported across single or multiple locations, with customizable reports and interactive charts including bar charts, pie charts, line charts, heat maps, and area charts.

  • TrackTik’s set of guarding tools includes a message board for communicating with employees, Watch Mode, which enables guards to record videos of incidents, and a panic button which automatically notifies emergency contacts by email, SMS, and in the live dashboard with the GPS location of the device, employee name, and phone number.
  • Starting price

    Free

    Alternatives

    with better value for money


    Pros & Cons

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    Security Operations

    Setup

    Bugs and Issues

    Features

    Pricing

    TrackTik’s user interface

    Ease of use rating:

    TrackTik pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(9)
    3-4(38)
    5(36)

    What do users say about TrackTik?

    It is very convoluted, not easy to use, very slow, creates too many problems, valiant is the best software to use.

    Select to learn more


    Who uses TrackTik?

    Based on 83 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Security and Investigations
    Accounting
    Government Administration
    Public Safety
    Others

    Use cases

    Physical Security
    Scheduling
    Billing and Invoicing
    Employee Scheduling
    Field Service Management

    TrackTik's key features

    Most critical features, based on insights from TrackTik users:

    Mobile access
    Real-time scheduling
    Activity dashboard
    Financial management
    Invoice creation
    Employee management

    All TrackTik features

    Features rating:

    Security management
    Payroll management
    Time tracking
    Billing portal
    Routing
    Residential properties
    Reporting/Analytics
    Reporting & statistics
    Registration management
    Recurring/Subscription billing
    Real-Time updates
    Real-Time notifications
    Real-Time monitoring
    Real-Time data
    Project billing
    Pre-Registration
    Performance metrics
    Payroll reporting
    Online time clock
    Online invoicing
    Office suite
    Multi-State
    Multi-Location
    Multi-Currency
    Direct deposit
    Workforce management
    Work order management
    Watch list
    Visitor tracking
    Visitor management
    Vendor management
    Variable workforce
    Vacation/Leave tracking
    Training management
    Timesheet management
    Time off management
    Tax compliance
    Tax calculation
    Talent management
    Status tracking
    Skills tracking
    Shift swapping
    Service history
    Self service portal
    Scheduling
    Schedule distribution
    Safety incident management
    Customizable reports
    Customizable invoices
    Customizable forms
    Customer database
    Contract/License management
    Contingency billing
    Contact database
    Compliance management
    Commercial properties
    Client portal
    Budgeting/Forecasting
    Billing & invoicing
    Benefits management
    Badge management
    Automated scheduling
    Audit management
    Attendance tracking
    API
    Alerts/Notifications
    Alarm management
    Accounting integration
    Accounting
    Multi-Country
    Monitoring
    Messaging
    Maintenance management
    Location tracking
    Labor forecasting
    Job management
    Invoice history
    Investigation management
    Inspection management
    Incident management
    ID scanning
    Hourly billing
    Group scheduling
    GPS
    For schools
    File storage
    Facility scheduling
    Event management
    Employee scheduling
    Employee database
    Electronic signature
    Dispatch management

    TrackTik alternatives

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    TrackTik pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about TrackTik price and value

    Value for money rating:

    To see what individual users think of TrackTik's price and value, check out the review snippets below.

    “Ability to track activity and reports interaction is great with the ability to send up reports to management in the clients operation as well as your archive for future reference.”

    Verified reviewer

    Anonymity request

    “I am constantly refining the system to be effective for our operations. The ease of use, reporting, and the accountability checks for the system are great.”
    JC

    Jim C.

    Operations Manager

    TrackTik support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Videos
    Live Online
    Webinars
    In Person
    Documentation

    TrackTik FAQs

    Q. Who are the typical users of TrackTik?

    TrackTik has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does TrackTik support?

    TrackTik supports the following languages:
    Chinese (Simplified), English, French, German, Portuguese, Spanish


    Q. Does TrackTik support mobile devices?

    TrackTik supports the following devices:
    Android, iPad, iPhone


    Q. Does TrackTik offer an API?

    No, TrackTik does not have an API available.


    Q. What level of support does TrackTik offer?

    TrackTik offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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