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Tradogram Reviews

Overall rating

4.5

/5

63

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10

Reviews by rating

Pros and cons

Tradogram has been very good from the inception. The support level is very good, the software is easy to use and to teach to staff members.
I feel proud of the professional look of our POs and love the ease of use compared to other free PO software. It was the perfect fit for our business.
Tradogram's customer service is outstanding. I love how you can instantly chat with a representative and all your previous chats are saved in the bubble and also emailed to you after.
We have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle.
Nothing Yet - The one issue i see is that the email to our vendors go to Spam often.
Not sure yet, will update if have anything to add.
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63 reviews

Recommended

RS
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Ray S.

1,001-5,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is a slick tool that works (!) and is really easy to navigate around.

Reviewed 5 years ago

The handling and processing of ordering S/W and H/W; record keeping; forecasting; maintaining historical data, budgeting, approvals - all made very easy!

Pros

More experience related: The support desk is super to work with and spot on with resolutions. Most: Constantly upgrading the product, with features and functions that really assist you. A well thought out design of the product, definitely with the help and influence of A/P SMEs. Helps on the back-end of a fiscal year - what I spent this year with whom and how I can leverage this data in forecasting...

Cons

Nothing that I can identify. I've worked with SAP and PeopleSoft - this application makes it so easy.

Vendor response

Thank you so much for the review Ray, we love working with you too!

RP
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Rachelle P.

Construction, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredibily User-Friendly Purchasing Software used by Home Builder

Reviewed 3 years ago

I spent weeks scoping out programs, researching and doing demos, and Tradogram is like no other and beat all the other programs by a long shot. They are responsive, fairly priced, software is so easy to use & maintain and their programmers are based out of the same building, so there aren't multiple time-zones to work against if you need to speak with support. We are very happy Tradogram customers!!

Pros

Tradogram has made our processes run smooth and straight-forward. Everyone - from the Site Supervisors, trades to the office staff, have been able to use and navigate without any issues. Some of the site supervisors have never really used a computer in their job, and they were able to create PO's and understand the system within 30 mins of using it. I am very pleased with how easy it is to create...

Cons

Initially with the integration setup, there was an issue with getting the vendors to push over from QuickBooks Online and a lot of the GL accounts were not communicating. But with the help of the support team, we were able to get to the bottom of all the issues quickly and effectively. They were super helpful in getting it working and integrated properly. Also, not really a con because we got around...

Vendor response

Thank you for the lovely review Rachelle! We love working with you and your team too!

CJ
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Crystal J.

Management Consulting, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Tradogram

Reviewed 4 years ago
Pros

I like the way that way that it is set up and it is very user friendly

Cons

The fact that you cannot edit requests or add documents once it has been sent. Also that unless a request has been awarded, there are no reporting options.

Vendor response

Thanks for the feedback Crystal! There are many comparison tables and charts available for your active requests. We will be adding more editing capabilities to requests very soon! We'll keep you posted :)

DB
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Dan B.

Building Materials, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradogram Review - Galloway Lumber/Smartlam NA

Reviewed 4 years ago

With tradogram I have implements a process into our company that allows me to track how much is spent on a specific job or task. I like that it collects data on all of the material I buy as well. It has and will allow me to collect data for research more easily. This way I will be able to see where to save money over time.

Pros

What first caught my eye was the user friendly interface. There is ease of use throughout the process of using Tradogram. The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.

Cons

I do not like when I search for a PO, or a delivery etc. and I find the one I want and open it, when I click to go back to Purchase orders, it takes me back to the first page of all the PO's I want it to go back to what I have searched for...

Vendor response

Thank you for the feedback Dan! We are taking all your notes into consideration for future upgrades. Feel free to contact support at any time with suggestions, we love to hear from users and even offer customization options. :)

KR
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Kristi R.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good off the shelf solution for direct mail purchasing

Reviewed a year ago

It's been great. Our contact is responsive and we have direct email access. We can reach out and ask any question and they'll respond with answers. It's nice to speak to someone whenever you need help with something and not an automated system. Much more personable.

Pros

This software provides us with the fundamentals of vendor management, requests for quotes, purchase orders, and reconciling invoices.

Cons

There are areas we would like to customize more for our particular industry and way of doing business, some of them are too big for Tradogram to implement, however, we have been able to purchase customizations on several areas that have helped as alternative solutions. They are always willing to see what they can do to address the request.

AH
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Ana H.

Import and Export, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost-effective streamlined purchasing solution

Reviewed 3 years ago

The customer service has been exceptional. They respond within minutes and channel inquiries to the right department. For its cost-effective solution, Tradogram definitely offers a much higher return on investment next to others because of their attention to details when resolving situations.

Pros

100% visibility of our spending. The flow of data among modules makes it very friendly and efficient to take actions available including report generation within each module. The flexibility to edit POs once issued is a plus. Very clear and easy to navigate dashboard feature. The very soon-to-be most liked in the near future is the smartphone App. Eagerly awaiting its deployment!

Cons

Tradogram comes with no basic written instructions to use its modules and grasp the flow of data. It is a simple software but that would save the many hours taken to become familiar.

AS
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Adam S.

Industrial Automation, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software for Small Companies with small budgets

Reviewed 3 years ago

My overall experience with Tradogram has been an A+. Our business has become more efficient due to the flexibility and visibility of Tradogram. We are a small business with a small budget and this software checks off all of our "needs" list, and also some of our "wants" list. You won't be disappointed.

Pros

This is very powerful purchasing software. It was meant for buyers who need to stay on top of their purchases and be able to provide statuses of their orders instantly. The dashboard feature allows you to track orders that are late, and orders that are due to arrive. No need to run expedite reports! The status feature of "pending supplier acceptance" which requires the supplier to approve your purchase order is a game changing feature. You can always stay on top of your orders making sure they are processed and not disregarded. My engineers can enter requisitions electronically which makes the PO creation process just a couple clicks. We utilize the projects feature so we can control and have immediate visability to spend.

Cons

We have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle. However, all other CSV downloads needed for all other data has been fast and efficient.

CC
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Carlos C.

Food & Beverages, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Software review

Reviewed 3 years ago
Pros

Inventory, deliveries, and contract management. Tech support. Report issuance.

Cons

Needs more refinement in certain modules such as adding tracking delivery in Expenses. Requests are to restrictive. There should be more adaptable such as adding files in chats with vendors and more flexibility to modify. Ability to interact with other platforms such as Google suite and project management software. When sending emails to vendors, there should be a capability to send to more than one.

aL
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ana L.

Business Supplies and Equipment, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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tradogram

Reviewed 9 months ago

easy to use and easy to navigate

Pros

easy to see what is needed

Cons

some vendors are not on here, which we has several vendors we use on here

AR
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Verified reviewer

Industrial Automation, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexible Procurement Management System

Reviewed 5 years ago

It has been and will continue to be an awesome experience as we grow together.

Pros

I like the levels of control available. The approvals and the activity tracking. It has made things run smoother, we are likely to improve 100% because of the flexibility of the program.

Cons

Create forms is not that friendly. I don't like the format the attachments go my vendors are not opening the link. So if we send like QuickBooks and attach would be better if it was an option.

VG
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Vishal G.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradogram- ease to use ERP/P2P software

Reviewed 4 years ago

We were looking for an ERP/P2P solution which does the job and which makes procurement process simple. The Software does this job effective and cloud solution helps on the ease with which we can get the whole organization on Tradogram. The product has a nice demarcation for goods and services offered. Would recommend this for small to medium scale organizations.

Pros

The ease and intuitiveness which is embedded in the process flow, the initial conversations with the product team when we were looking to understand the features of the Product and the easy customization options

Cons

Themes can be improved and the UI is also good but can be made better.

MB
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Mary B.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradogram Versitility

Reviewed 3 years ago

Tradogram has transformed the way we operate our organization. I highly recommend talking with [SENSITIVE CONTENT HIDDEN] to learn more about the program’s functionality.

Pros

Our organization was quoted $75,000 to create an online grocery ordering platform for our nonprofit that provides services to older adults. We found Tradogram and worked with the team to customize the software to meet our needs. Tradogram is versatile and easy to use. It has totally transformed how we provided services and allowed us to grow our organization. It’s really fun to use the program for something totally different from what it is intended.

Cons

We needed the purchase order to sort items on the pdf but it did not have the functionality to meet our needs. We worked with the developers and they quickly and efficiently solved our problem and created a sort function!!

TK
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Teimuraz K.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product, Good Features

Reviewed 3 years ago
Pros

Our company has been looking for procurement solutions for a long time. Then we discovered the system Tradogram, which met all our requirements. It is very convenient to use, has lots of excellent features, suppliers are very easy to use it. In a word, the best system among them that we have seen and experienced, I advise everyone to try, do not regret it.

Cons

It has no disadvantages, We like it very much, and if we have some suggestions, they always ready to help us.

AL
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Alex L.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to pick up and easy to use.

Reviewed 4 years ago
Pros

Limited training required, easy to pick up and easy to use. When in trouble there's always the online chat assistance who are very helpful.

Cons

For requisitions/purchasing Tradogram is fantastic however, stock management capability is bare minimum and very limited. Due to limited features; when requesting for "quality of life" amendments or additional features, Tradogram's default response is always payment upfront at the forefront of their minds rather than satisfying and keeping existing customers. Understand there are development costs involved however, with online comparison websites these days it doesn't take much for a customer to consider switching.

CM
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Crystal M.

Hospital & Health Care, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A product to get you organized!

Reviewed 9 months ago

Our overall experience with Tradogram has been wonderful. This product has allowed us to log and know what inventory we have, order from that inventory list and/or from outside companies. Invoicing has allowed us to keep track of our spending or manage the status of our purchases.

Pros

There is many features of this product we like. The inventory management, ease of ordering, the creation of invoices for tracking and management, and the tiered access/permission levels.

Cons

I wasn't a part of the team who set this software up, but as a user, it would've been helpful to have video instructions/guidance on the functionality per user type to assure we are utilizing all the features available.

Vendor response

Thank you so much for the review, Crystal! We have many tutorial videos in the knowledge base, check them out here: https://www.tradogram.com/resources/knowledge-base

GM
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Getnet M.

Import and Export, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tradogram experience

Reviewed a year ago

Procurement was hectic as it has very long delay times, unable to trace it and request and final procured was usually different. After using Tradogram, waste of products from unwanted purchase is reduced, improved efficiency.

Pros

It makes life easier as 1) easy to create request 2) makes follow-up easier 3) can see the status 4) sends email notification. And gives dashboard for further improvement.

Cons

I don't have any at the moment for any of the features.

EW
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Eve W.

Consumer Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Phone Support

Reviewed 4 years ago

I needed assistance on the Tradogram approval system and was promptly helped by [SENSITIVE CONTENT HIDDEN] professionally and thoroughly. He had a great demeanor and was very helpful. Grateful for the tech. support provided.

Pros

I really like how easy this software is to use. Make creating and generating POs easy. The approval process was a godsend to our company, which was lacking an approval system for internal purchases.

Cons

Nothing I don't like. Everything is fine, I just needed some assistance with the approval system so I don't mess it up.

Vendor response

Thanks for the review Eve! Our team is always available to help assist you with any and all support requirements.

ts
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timothy s.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradogram has been spectacular.

Reviewed 6 years ago
Pros

It's easy and straightforward yet still powerful. I've searched and searched and demoed so many programs and tradogram is the only one that has been powerful enough to use the way we need, yet simple enough that the ramp-up time is nearly non-existent.

Cons

I wish it were more customizable. I don't use some of the functionality so I wish it could be hidden. There are also a few categories I wish I could change or delete because it doesn't reflect my business and never will. Overall, these are VERY minor complaints.

Vendor response

Thank you Timothy! Tradogram is highly customizable and configurable. You can get rid of all the features that you won't be using from under your user permissions. Anything you deny access to will be completely removed from the account. We hope this helps :)

AV
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Anna V.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Purchasing

Reviewed a year ago

We use it every day and I really like it. The cost for the program is very reasonable.

Pros

This program is very easy to use, works and integrates well with our accounting program and I would recommend this to anyone.

Cons

It had some glitches at the beginning, changes and improvements have been made and has made program much easier to work with.

PS
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Paul S.

Individual & Family Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Tradogram Review

Reviewed 9 months ago

It's good it's easy to use my only complaint is above.

Pros

I like the usability and inventory function I can see exactly what's available to me at our warehouse. I also like the way I can import carts to create reqs from outside websites

Cons

The order status feature is a big thing for me Closed, Pending, fulfilled needs to be done better. I see an order fulfilled but that does not mean I received the order I need a feature that says delivered or not delivered ordered from the company does not mean I received the product. This could be on our end but it needs a feature to tell me exactly which order I received and am still waiting for.

BT
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Biniyam T.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradogram Procurement and inventory management softwares

Reviewed a year ago

Tradogram help us for simplifying the procurement process and we are efficient. We save our time and all documents and datas are kept on the system.

Pros

Its simplifies Manual Quotation collection. Its easy to fill on this app. Most Vendors likes it.

Cons

Its better if it works on BID analysis too.

KB
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Kelsey B.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Value for the Price

Reviewed 4 years ago

Tradogram is perfect for tracking spending and creating purchase orders for suppliers. It works perfectly for smaller-medium sized companies who want to house all purchases in one place.

Pros

Customer service is extremely helpful and is always just a chat away!

Cons

Integration to QB online could have better functionality. Not everything transfers over how I would want it to so I wish the Tradogram Team would be able to assist in the set up more, but as the administrator you basically have to set up everything yourself.

Vendor response

Thanks for the review Kelsey! The QuickBooks Online setup will take a few tries to get it working perfectly on your account. I'm sure someone from our support team can help you out with that. :)

CM
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Chad M.

Industrial Automation, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good service form small business

Reviewed a year ago

Tradogram is a good way to manage purchases and tie them to projects.

Pros

This product was intuitive and easy to use for many different role types.

Cons

Could use more customizable reports for receiving parts

JA
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John Anthony C.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Na

Reviewed a year ago

Rating the experience 8/10, I think there are other rooms for improvements.

Pros

User Friendly Great help in terms of the spend and reports extraction

Cons

So far, I don't have any other comments or concerns while using the platform.

Vendor response

Thanks for the great feedback John, and we are constantly improving our customer experience based on our user's suggestions.

hL
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hailu L.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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procurement side

Reviewed a year ago

fine

Pros

user friendly, ensures transparency , put all needed team in one interface

Cons

a little bit expensive and does not have access working in offline