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Zoho Inventory Logo

Order and inventory management for growing businesses

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Zoho Inventory - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Zoho Inventory overview

Based on 414 verified user reviews

What is Zoho Inventory?

By industry, Zoho Inventory reviewers are most commonly professionals in retail (15%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).

What do users say about Zoho Inventory pricing?

Most users consider Zoho Inventory to offer good value for money, especially for startups, and they appreciate the free version and generous trials. Some users report that pricing can feel high when scaling or using advanced features.

Starting price

39flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Inventory Management

Order Management

Sales Tracking

Customization

Zoho Inventory’s user interface

Ease of use rating:

Zoho Inventory pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(168)
5(235)

What do users say about Zoho Inventory?

By industry, Zoho Inventory reviewers are most commonly professionals in retail (15%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).

Select to learn more


Who uses Zoho Inventory?

Based on 414 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Information Technology and Services
Consumer Goods
Apparel & Fashion
Others

Use cases

Inventory Management
Order Management
Inventory Control
Warehouse Management
Online Inventory Management

Zoho Inventory's key features

Most critical features, based on insights from Zoho Inventory users:

Inventory management
Inventory control
Product identification
Order fulfillment
API
Customizable branding

All Zoho Inventory features

Features rating:

Recurring orders
Online invoicing
Manufacturing inventory management
Item management
IoT integration
Invoice management
Invoice history
Invoice creation
Sales reports
Data synchronization
Search/Filter
Serial number tracking
Contact database
Real-Time reporting
Third-Party integrations
Activity dashboard
Ad hoc reporting
Supplier management
Catalog management
Status tracking
Warehouse management
Inventory tracking
Order management
Order tracking
Data import/export
Multi-Location
eCommerce management
Mobile access
Billing & invoicing
Reporting/Analytics
Shipping management
Reorder management
Inventory auditing
Inventory optimization
SKU/UPC codes
Barcode/Ticket scanning
Receiving
Purchasing & receiving
Alerts/Notifications
Purchase order management
Multi-Channel management
Forecasting
Real-Time data
Backorder management
Barcoding/RFID
Cost tracking
Special order management
3PL management
Reporting & statistics
Retail inventory management
Returns management
Sales order management
Shipping labels
Vendor managed inventory
Workflow management
Access controls/permissions
Accounting
Accounting integration
Audit management
Bills of material
Collaboration tools
Customer database
Customer history
Customizable fields
Customizable reports
Customizable templates
Delivery management
Delivery tracking
Discount management
EDI
For 3pls
Kitting
Multi-Currency
Order processing
Real-Time monitoring
Real-Time updates

Zoho Inventory awards

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Zoho Inventory logo

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39

Per month

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Free trial
Free version
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Zoho Inventory pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

39

Per month

Features included:

  • 500 Orders / Month
  • 2 Users
  • 1 Warehouse
  • Composite Items
  • Dropshipments
  • Backordering
  • Item Groups
  • Customer Portal

Professional

99

Per month

Features included:

  • 5 Automated Workflows / Module
  • Batch Tracking
  • Client Portal NEW
  • Ecommerce Integrations
  • Integrate 2 Shopify Stores
  • Serial Number Tracking
  • 3000 Orders / Month
  • 2 Users
  • 2 Warehouses

Premium

159

Per month

Features included:

  • 10 Automated Workflows / Module
  • Integrate 5 Shopify Stores
  • 7500 Orders / Month
  • 2 Users
  • 3 Warehouses
  • Custom Functions
  • Picklists
  • Contextual Chat
  • UoM conversion

Enterprise

299

Per month

Features included:

  • 10 Automated Workflows / Module
  • Integrate 5 Shopify Stores
  • Serial Number Tracking
  • 15000 Orders / Month
  • 7 Users
  • 7 Warehouses
  • Advanced Analytics
  • Multi-Currency Transactions

User opinions about Zoho Inventory price and value

Value for money rating:

Of 63 reviews that provide robust commentary on Zoho Inventory's price and value, 80% mention it in a positive light.

Most users consider Zoho Inventory to offer good value for money, especially for startups and small businesses. They appreciate the availability of a free version and generous free trials, which allow them to explore the software’s features before committing financially. Most reviewers indicate that the free plan includes a robust set of functionalities, with only limits on the number of items or transactions, making it suitable for businesses just starting out. They say the paid plans are generally affordable and provide access to a wide range of features, with some users highlighting the competitive pricing compared to alternatives. Most users find the cost reasonable for the features offered, particularly when integrating with other Zoho business apps. Some reviewers feel the software’s flexibility and the ability to test out features without upfront costs are significant benefits. However, some users report that the pricing can feel high, especially for startups in certain regions or when scaling up to higher usage tiers. Some reviewers find the free version’s transaction limits restrictive and mention that the cost can increase when using multiple Zoho products or requiring advanced features. Some users say the value for money could be improved with more affordable plans or expanded free tier limits.

, and

To see what individual users think of Zoho Inventory's cost and value, check out the review excerpts below.

“For me, my start up requires a few hours a night of planning and joyful basic book keeping. Until my business is really established it's great they have a Free version to help me get off the ground.”
SA

Sebastian A.

Logistics Coordinator

“That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders.”
ST

Sergio T.

Marketing consultant

“The pricing plans are a little prohibitive for a small business.”
KM

Karun M.

Founder

Zoho Inventory integrations (81)

Integrations rated by users

We looked at 414 user reviews to identify which products are mentioned as Zoho Inventory integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.7 (3)

Essential for the software to work with my business which is based on Shopify. Allows for the tracking of inventory/sales and the management of such, with a U.X. That is easy to use and allows you and endless number of critical connections and integrations. Especially for a small business without the budget of larger multinationals with automatised systems left right and center.

ST

Sergio T.

Marketing consultant

Zoho CRM logo
Zoho CRM

Integration rating: 4.7 (3)

Zoho Inventory and Zoho CRM are both products of Zoho Corporation, and as such, they are designed to work seamlessly together. The integration between these two platforms enables users to gain insight into customer interactions and streamline sales and inventory management processes and behaviors. In addition, the integration between Zoho Inventory and Zoho CRM allows us to create sales orders and invoices in Zoho Inventory directly from Zoho CRM. It means we can manage our sales pipeline and inventory levels all in one place without switching back and forth between different platforms.

Verified reviewer profile picture

Estefania L.

Engineering Project Specialist

PayPal logo
PayPal

Integration rating: 5.0 (1)

No issues and easy to connect. Smooth process from start to finish and all along.

ST

Sergio T.

Marketing consultant

AfterShip logo
AfterShip

Integration rating: 5.0 (1)

Essential for the smooth running of an e-commerce small business. Has helped me out of many a headache and has helped me semi-automatise the sales process - which was previously quite time consuming. Easy to link-up and no issues encountered while on-boarding, or throughout its short term use so far!

ST

Sergio T.

Marketing consultant

Zoho Books logo
Zoho Books

Integration rating: 4.8 (4)

Integration rating: 5.0 (2)

Zoho Billing logo
Zoho Billing

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Zapier logo
Zapier

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Zoho Inventory customer support

What do users say about Zoho Inventory customer support?

Customer support rating:

We analyzed 36 verified user reviews to identify positive and negative aspects of Zoho Inventory customer support.

A number of users highlight the 24/7 availability and fast response times of Zoho Inventory's customer support.

A minority of users mention slow or unhelpful responses, and difficulty escalating issues to higher support levels.

Support options

Knowledge base
Email/help desk
Chat
24/7 (live rep)
Faqs/forum
Phone support

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Zoho Inventory's customer support, check out the review snippets below.

“My favorite part of Zoho Inventory is the customer service.”

Verified reviewer profile picture

Seth M.

Instructional Technologist

“The support is outstanding, like having an expert sitting right at my side.”

EM

Eduardo M.

CEO

Zoho Inventory FAQs

Q. Who are the typical users of Zoho Inventory?

Zoho Inventory has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What is Zoho Inventory used for?

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go. Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers. The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.


Q. What are the benefits of using Zoho Inventory?

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.


  • Q. What languages does Zoho Inventory support?

    Zoho Inventory supports the following languages:
    Chinese (Simplified), English, French, Japanese, Spanish


    Q. Does Zoho Inventory support mobile devices?

    Zoho Inventory supports the following devices:
    Android, iPad, iPhone


    Q. Does Zoho Inventory offer an API?

    Yes, Zoho Inventory has an API available for use.


    Q. What level of support does Zoho Inventory offer?

    Zoho Inventory offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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